Westermans InternationalReviews 

808
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Haidee and Bev were amazing. I had a shipment get returned due to an error on my part and they stayed in constant contact with me through the whole process of getting it shipped back to me in the US.... Toon meer

Beoordeeld met 5 van de 5 sterren

Very straightforward to deal with. Sent all relevant info and photos of what we wanted to sell, and they came back with a good price. True to their word, the machine was collected and paid for, all as... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The team at Westermans were very helpful when we were choosing our next spot welder. The machine was readily available for an excellent price and samples were gratefully received before we purchased.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had seen an extractor I needed on the Westermans website that was 3 phase and I needed single phase, and Craig sent me a menu of choices very quickly via email. I bought the item and arrived in even... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lastechniekwinkel
  2. Fabrieksapparatuur leverancier
  3. Industriële apparatuur leverancier
  4. Metaalbranche leveranciers
  5. Gereedschapverhuurbedrijf

Geschreven door het bedrijf

Think you can’t afford the welding machine you need from your favourite leading brand? We offer competitively priced used welding equipment and plasma cutting machines. SERVICE… We exceed the expectations of our worldwide customers time and again as shown in our Reviews. SPECIALISTS… Looking for heavy, industrial fabrication machinery for welding, cutting and positional projects? From orbital welding equipment to seam welders and CNC plasma cutters and everything between we can supply everything you need. PRODUCTS…With over 700 new, used and refurbished machines available at our UK warehouse, most ready for rapid delivery. Want to view? Visitors are warmly welcomed with a cuppa and biscuits. PRICE… You will find our prices offer affordable, value for money on top quality welding and fabrication equipment.

Westermans International

Geschreven door het bedrijf


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

808 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,9

Alle reviews

(808)

110 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic

Fantastic, friendly and knowledgeable service from top to bottom.
5 Star !!

That's why we keep coming back to purchase new kit from Craig and the team.

Keep up the good work , Harvey

3 maart 2026
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Antwoord van Westermans International

Hi Harvey

Thank you for your lovely review.
We love seeing customers return to us. We hope you have fun with the new Resistance Spot Welder.

Let us know when you need more electrodes :)

Thank you

Haidee

Beoordeeld met 5 van de 5 sterren

Appreciation - The support granted by Westermans…

The support granted by Westermans International has been rpofessional and very effective.

2 maart 2026
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Antwoord van Westermans International

Hi Elena
Thank you for the 5 stars. I am really pleased you found the process of buying from us in the UK smooth and effective.

We work hard in making sure our customers are happy and we hope to work with you again in the future.

Thank you
Haidee

Beoordeeld met 5 van de 5 sterren

We purcSmooth and Reliable Purchase Experiencehased a used submerged arc…

We purchased a used submerged arc welding power source. Communication was smooth throughout the process, and we received all the necessary information about the equipment. The operating manuals were also available.

The transaction was straightforward and hassle-free. Thank you!

2 maart 2026
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Antwoord van Westermans International

Hi Sari

Lovely to see a review from you since you have received the ESAB LAF 1250 Power source. We really appreciate your custom and would love to work with you again in the future.

Have a great week
Thanks
Haidee

Beoordeeld met 5 van de 5 sterren
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Antwoord van Westermans International

Hi Neil

Thanks for the review. Glad we could help with your repair of your Bode Positioner.
If we can help with anything else in the future please get in touch

Thanks
Haidee

Beoordeeld met 5 van de 5 sterren

Friendley and profesinal service as…

Friendley and profesinal service as usual 2nd major purchase from an exelent company

18 februari 2026
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Antwoord van Westermans International

Hi

Thanks for leaving us a review. It was lovely to meet you when you came in to order the Bode Positioner.

We look forward to working with you again in the future
Thanks
Haidee

Beoordeeld met 5 van de 5 sterren

Great service and machine

Our welding machine broke so we urgently needed a new welder. The contact with westermans was good, the price was OK and the delivery even with service was within 48 hours. When the machine turned up it was is great condition. I couldn't be happier with the service or machine.

20 februari 2026
Review zonder uitnodiging
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Antwoord van Westermans International

Hi Stuart

Thanks!! Great review :)
Glad we could help you out when your welder went down. We try our best to get orders out ASAP as we understand the urgently to keep production going.

Have a great week
Haidee

Beoordeeld met 5 van de 5 sterren
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Antwoord van Westermans International

Hi Glenn

Thanks for taking the time to leave us a 5* review.

Its great you were happy with the service when selling your used Orbital Welding Equipment to us. Thanks again for the deal!

Kind regards

Bev
The Buying Team

Beoordeeld met 5 van de 5 sterren

Quick and Fast Response

Quick and Fast Response. Smooth service

17 februari 2026
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Antwoord van Westermans International

Thank you for coming to us to supply you with a Swagelok 20H head and Fixture block.
We really appreciate you taking the time to leave a review and we hope to work with you again in the future

Thanks
Haidee

Beoordeeld met 5 van de 5 sterren

Westermans Welding Positioner

Westermans welding positioners are great quality and sensibly priced. Craig is super knowledgeable and helpful

11 februari 2026
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Antwoord van Westermans International

Hi Richard
Thank you for the review,. I hope you are getting on well with the ProArc 100kg Positioner we sent you.

Please let us know if we can help with anything else in the future

Thanks
Haidee

Beoordeeld met 5 van de 5 sterren

The people at Westermans are friendly and helpful.

The people at Westermans are friendly, helpful and very knowledgeable regarding welding and fabrication equipment.

11 februari 2026
Review zonder uitnodiging
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Antwoord van Westermans International

Hi John

Lovely to work with you again and glad we could support you in choosing the Lincoln V305-T Tig welder, a great piece of kit!

Have a great weekend
Haidee

Beoordeeld met 5 van de 5 sterren

Westermans have been a pleasure to deal…

Westermans have been a pleasure to deal with every time we have bought equipment from them. we will continue to buy equipment from them and encourage anyone looking for welding andf fabrication equipmen to do so.

12 februari 2026
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Antwoord van Westermans International

Hi Lewis
Thank for for leaving us a five star review :)

We really appreciate your kind words and your encouragement for others to work with us.
We are ready to help you when you would like to gain some more equipment :)

Have a great weekend

Haidee

Beoordeeld met 5 van de 5 sterren

Recibimos los repuestos solicitados

Recibimos los repuestos solicitados, en perfecto estado. embalaje seguro y prolijo.

12 februari 2026
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Antwoord van Westermans International

Thank you Angel for your review.

I am really pleased we could help you again. We have worked together for many years and we are excited to continue working with you in the future.

Thanks
Haidee

Beoordeeld met 5 van de 5 sterren

Fast and easy

Fast and easy from quotation to reception of the equipment. Let see how it perform now.

5 februari 2026
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Antwoord van Westermans International

Hi Eric

Was lovely to work with you and we hope to work with you again in the future.
Thank you for the lovely review.

Have a great weekend
Haidee

Beoordeeld met 5 van de 5 sterren

Unbelievable experience

Unbelievable experience

2 februari 2026
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Antwoord van Westermans International

Hi Darren
Love a review that's straight to the point! haha!

Thank you for taking the time to leave this review, we really appreciate it.

Thanks
Haidee

Beoordeeld met 5 van de 5 sterren

Great

Great, quick and easy

2 februari 2026
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Antwoord van Westermans International

Thanks for taking the time to leaving a 5* review Andy.

Quick and easy sums it up perfectly. Who said selling used equipment has to be a hard work!

Look forward to working with you again.

Kind regards

Bev
The Buying Team

Beoordeeld met 1 van de 5 sterren

Disappointment of after sales service

We are extremely dissatisfied with the service provided. The repair of our machine has taken an unacceptably long time and remains unresolved despite multiple follow-ups and parts replacement.

Communication has been poor, with long delays in response and repeated failure to provide clear timelines. Supplier was unable or unwilling to provide a basic estimated date after more than one week of follow-up.

The lack of urgency, accountability, and technical resolution has caused operational disruption and regulatory risk on our end. Based on this experience, we cannot recommend their maintenance and after-sales service.

17 oktober 2025
Review zonder uitnodiging
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Antwoord van Westermans International

Hi Thomas

I am sorry you feel dissatisfied with our service, especially as our Customer Service is always highly praised.
You purchased from us in 2021 and again 2022 yet this appears to be the first time you’ve had an issue with our equipment, customer service, or communication.
Repairs sent in under a Temporary Export must meet deadline dates and that has been a concern, as we are waiting software from a 3rd party to enable us to repair the machine.
Sadly, you did not take up our offer of a loan machine in the interim period. I feel if you had responded to our emails, this could have been avoided.
Please respond to our direct email asking how you would like us to resolve the situation.
We will continue to update you with the progress until the machine can be returned to you fully functional.
Please feel free to contact me direct for clarification.
Claire Spillane
Director

Beoordeeld met 5 van de 5 sterren

I initially dealt with Craig for…

I initially dealt with Craig for pricing and ordering , then Haidee gave regular updates with regards to shipping / tracking etc . Very good communication. Thank you.

28 januari 2026
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Antwoord van Westermans International

Hi Jan

Thank you for the review. Very kind of you.
I am glad the communication was of a good standard. We know how tricky shipping can be so we try to make it as stress free as possible

I hope to work with you again in the future

Thanks
Haidee

Beoordeeld met 5 van de 5 sterren

super easy

we have used Westermans in the past and as always a smooth easy transaction with great communication

28 januari 2026
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Antwoord van Westermans International

Thanks Luke!!

Lovely to work with you again.
Have a great week
Haidee

Beoordeeld met 5 van de 5 sterren

Quick decision

Quick decision, excellent communications, collection as promised, no issues.

27 januari 2026
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Antwoord van Westermans International

Thanks Dan.

Appreciate your review. I'm sure we will be able to do more business in the future.

Kind regards

Bev Kerr
The Buying Team

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