Westsshops Reviews 125

DO NOT BUY FROM THIS WEBSITE.

The jumper I received was made of cheap/thin material and the design was simply printed on it. The picture of the item I ordered showed the jumper made of a thick and fluffy material, with the design embellished on top, I.e. the rabbit, robin and berries in the design were all made of additional fluffy, silky or velvety material and sewn on to the jumper.

I’m not even going to attempt a refund. No doubt I will need to send it back, at my own expense, to a warehouse in China for quality checks (oh the irony!) before I will get a refund. And I’m sure it would then ‘fail’ the checks, even though I haven’t even tried it on, so that they don’t need to refund me leaving me even further out of pocket.

I’ve tried to leave this review against the item on the website, complete with photo of the item received. Although it’s been submitted and accepted… it has yet to appear. I wonder why!

But no way to add to order or delete item

Great jumpers and cardigan

Every thing was fine except I didn’t get my discount for my first order. I thought it would be automatically applied at checkout and I didn’t write it down. Then when I checked out I couldn’t remember it.

Site was easy to order my purchase

really cute items shown on-line. nice discounts, and no shipping with limitations.

I loved the selections. I don’t order more than one item at first because I don’t know what the quality and sizing will be until I receive the item. I also want to know how quickly I receive my order. These things are what determines whether I continue doing business with you. Also, what I tell friends and family.

I would leave a zero if I could the product I received looked nothing like the pictures on the website and when you try to return an item, you will get the runaround. I’ve been doing this for over a month now and here are my replies.

Dear Customer:
Thank you for your feedback. We apologize that you are not satisfied with the product.
Since all returns need to be shipped back to China, the return shipping costs will be borne by the buyer.
Given the long processing time and high cost of returns, would you be willing to accept a 10% discount Count on your next purchase. Instead of refunding my money on clothing that looks nothing like the picture. They want you to buy something else at a 10% discount. Do not buy from this company.

I just fell in love with the choice of items to buy, your sweaters for Christmas are absolutely fabulous, so many colours too.

Good clear advertising. Quick to follow order instructions

Site was very helpful and well done and easy to use.

Beautiful products very easy to use web site but dis apointed with product when it came looks nothing like the picture on the web site ordered wool jumper recieved sweatshirt only part of order received

The items received are of poor quality and do not match the descriptions or images on the website. Avoid purchasing from this website

A beautiful website as it's full of gorgeous items at good prices.

I have just received my Christmas cardigan. Instead of a cosy embroidered article I have received a thin printed cardigan. Nothing like the picture or the description I only hope the Christmas bunny sweatshirt is not the same poor quality. The Christmas bunny sweatshirt is also nothing like the picture or description. Instead of a nice fluffy jumper with an appliquéd bunny & robin it is a cheap sweatshirt material with a printed picture. Very disappointed

Easy to use website
Great choice of products

Say to order and a great choice of products

The choice of garments is great and I had to keep looking to make my choice which I’m happy about and looking forward to wearing it

efficient and a lot of choice, love all the items, easy to order, now waiting to receive them all

More comments when I’ve received the items