White & Company PLC - London Reviews 

Excellent customer service from the Foreman and crew for my move back home to Canada. I really appreciated their timely arrival and professionalism. I would highly recommend them.

Big thank you to Callum Barton, Donal Sarmiento and Nathan Minas who did and amazing job for our recent house move. They were extremely efficient, friendly and professional. Communication was excellent throughout. They made moving much less stressful!

We arrived at exactly the situation which was to be avoided and confirmed by Mr Samules that would not happen when we were considering the selection of the relocation company. In addition, the condition of numerous items delivered to Merton House is far from satisfactory in that damage has been caused due to careless and unprofessional handling, loading, and storage.

I am therefore, writing formally to express our serious dissatisfaction with the service provided by White & Company in connection with the relocation and transfer of our household goods and personal possessions from London to Guernsey.
Unfortunately, our experience has fallen substantially below the standard we expected when entrusting your company with the transportation and handling of our belongings. What should have been a professionally managed relocation has instead been characterised by damage to our possessions, significant delays, poor communication, and apparent mismanagement of the delivery process.

Of particular concern is the fact that expensive and valuable items entrusted to your care have been damaged. We consider this particularly serious given that the very purpose of engaging a professional removal and relocation company is to ensure that possessions are handled, transported, and delivered with an appropriate degree of care and competence.

The delay regarding the services of a Handyman and problems surrounding the split delivery have also caused considerable inconvenience and disruption. The way the move has been managed has left us having to deal with issues that should have been anticipated, properly communicated and resolved by White & Company. We want to make it clear that this review constitutes a formal complaint and that we reserve all our rights in relation to the losses, damage, costs, and inconvenience we have suffered.

We expect White & Company to ensure that the remainder of the delivery is completed properly and that every reasonable care is taken with our possessions. Once the delivery has been fully completed, we will undertake a detailed assessment of the condition of our goods and the overall handling of the relocation.

I have just had a second flit down to London with White &company ( Foress Branch) Excellent service from David in the Foress Branch office and the boys Craig and his colleague were amazing . Craig is a powerhouse. They managed to bring down my baby grande piano and set it up perfectly. It was a sweltering hot day but nothing was too much trouble . It was incredible how hard they worked and were so attentive with everything . I had an issue with pricing but David the manager of head office in Forres sorted it out and was super fair and efficient. I had one encounter with the London branch but they were not personable at all - lacking the northern social skills and had I spoken to them at the beginning I probably wouldn’t have used this company. So 100/10 experience with the Foress branch and I am so grateful for all their hard work and care.

On one of the hottest days of the year, the London team from Waltham Cross depot were brilliant. The team was lead by Henry with Phillipe, Derek and Leon. They loaded our furniture and belongings into the storage crates without issue and so smoothly while we move into temp accommodation. They were all very polite and respectful and made special efforts to ensure they left the house tidy clearing up behind them.
Looking forward to the same level of service for the move into our permanent home and receive everything back out of storage. We are moving to a restricted access location and White & company identified the best logistics solution making use of their national coverage with storage facilities across the country.
Thank you

Fantastic. I can’t recommend them enough. The team from the London branch led by Leon: Julian, Jorge, Nathan and France worked tirelessly to make our move as smooth as possible. They were efficient, careful, considerate and always cheerful and positive even coming back a third day to help reassemble furniture. Leon in particular went out of his way to ensure things ran smoothly. Highly highly recommend! Thank you

Excellent team with great knowledge and attitude. Willing to assist and advise when requested and completed the job in double quick time.

Very helpful workmen

All of the team were professional, efficient, understanding and nice to work with.

Fantastic experience! Made packing up and moving feel easy! Big shout out to Callum , Franci and Nathan!

Ramon and Ferenc were very good during the delivery

Leon and his team were excellent, very polite and very careful with our things. Great service

My second experience with White & Co (Waltham Cross) for both shipping and storage. The service is absolutely amazing and the team have been nothing but utterly accommodating even at short notice. I thoroughly recommend White and Co if you want piece of mind and assurance that you (and your things) will be looked after. A special mention to Ben, Nigel and Jane who were brilliant.

These guys were absolutely great! A big thank you to Callum, Franci, Jorge and the team for all their help. All items boxed up and loaded in a couple of hours and super friendly and professional!

Freddy Suquilanda, Donal Sarmiento and the team were highly efficient and a pleasure to have around. On arrival in Yorkshire, Freddy and Donal made the job look easy, unloaded safely and securely, and accommodated every twist and turn in the process. Highly recommended

White & Company London Branch moved us into our new home in Deal on 26th May 2026.
The crew were Henry and Leon. They were outstanding - very helpful , good natured, highly competent and efficient. They made what could have been a highly stressful experience very easy. Would definitely recommend.

Callum and Franci from the London branch were brilliant moving our stuff out of the house. They were friendly and professional, and the job was done very efficiently. Would definitely recommend!

Franci, Nathan and Kevin were so helpful in delivering my stuff. They got it all out and up 3 floors into the storage unit like it was nothing! Thanks so much.

Excellent service from start to finish. Great team of guys, nothing was too much trouble. Respectful and considerate of the old and new home and the neighbours. Nothing lost or broken. Would 💯 recommend 😃

Callum & Donal were very professional. They arrived at the time promised, surveyed the property and handled all our items with care. They went out of their way to ensure our items were delivered safely and in good condition. Would highly recommend.