Wilford Smith Solicitors Reviews 

Throughout the whole process with purchasing our property it was extremely difficult to get in contact with anyone working on our team and 9/10 times if we called up to question something there would be no one available.

Multiple occurrences of unclear information or instructions when dealing with paperwork and the assistants kept asking for documents they’ve already received and confirmed receipt.

Victoria however was the only upside, if we really needed to speak to someone then more often than not she would clear up any confusion or provide us with the information required.

However overall we will not be recommending to anyone in the future and will be advising our mortgage advisor of our experience with these Solicitors.

We are a small family business and the support, professional services, and step-by-step guide we received from Enquire and the team helped us greatly and reduced the stress. I can't recommend him highly enough. Thank you again

AVOID. AVOID
We have been on the receiving end of appalling service from Wilford Smith. We are selling a flat and our buyer is using the firm for the conveyancing. They have delayed and frustrated a very simple conveyance. There is no point of contact.
It is almost impossible to get hold of anyone.
Our agent was asked to leave them alone.
They received all the information from our solicitor on time, and waited 2 months before reviewing it just before exchange, and we have now had a massive delay as a result.
They are appalling. AVOID. AVOID. AVOID

The team at Wilford Smith are very proactive with the provision of our HR advice, updating employee handbooks when legislation changes, the advice is insured as they are lawyers not HR advisors. We have been with Wilford Smith for a year and they have fulfilled every requirement we have had, are quick to respond and friendly and approachable. Not many lawyers are both! Big thanks

"Unforeseen fee" after "Unforeseen fee". Considering its their job to to give accurate quotes and know what kind of fees are coming they did an appalling job. The cost was double their initial quote. "We can't dictate third party fees". No, but you should have a better understanding and knowledge of what fees are likely to come up. Not ask for thousands more and simply say they were "unforeseen" it's your job to foresee them.

Really happy with them especially with Kirtsy Marshall.Thank you and hope to see you again in the future .

Always super quick at getting back to me when I need advice and the advice is always very informative and useful.
We are a small charity and HR issues can become very time-consuming but your service has massively helped with the burden of this. Thank you very much!

A great service from Lucy at Wilford Smith helping us with our wills writing and powers of attorney. We would certainly recommend them to all our friends and family.

I had an issue, very important. But I made 1 Phone Call , & spoke to Lewis, who then called me back and , because he,s so good and was straight onto solving the issue. He Is Literally A Life Saver. He's a great , great man. And he's so good at his job. Very much recommend. 👍

I instructed Lucy Leach to draft my Will and also my deed of trust. Although the matter wasn’t overly complex, it wasn’t necessarily straightforward either.

Lucy was understanding, took on all the information seamlessly and explained it in simple terms. Lucy had the draft documents with me extremely quickly and answered any questions I had between the draft and the final version.

I couldn’t recommend Lucy highly enough and will instruct her again should the matter arise. Really happy with the service she provided.

I truly recommend Wilford Smith to any business looking for top-notch legal representation.

I had the pleasure of working with Jake Ellison who represented us. He is a thorough professional with a strong understanding of the law, combined with his strategic approach to legal issues, helped us navigate complex challenges with ease.

His expertise and guidance were invaluable in helping us achieve our goals and protect our interests.

Thanks Jake Ellison and team Wilford Smith for your hard work.

It was a pleasure discussing my requirements with Lucy.
Her expertise and guidance in this matter was excellent.
Making a will out at any time would have been a daunting task for me and now I am relieved the process is over.
Many Thanks.

Lucy was brilliant at explaining to us both the best way to make our will as we wanted to ensure that our children didn't miss out on anything when we died as I had had a bad experience when my mum died but she made everything really easy. I would definitely recommend her to my friends and family and would go back to her at Wilford Smith if I needed any further advice.

I was given the appropriate advice, support and succour - leading to, a successful outcome!!! I felt comfortable with the lawyer who represented me, and had full confidence in him!!!

Used Lewis Battersby from Wilford Smith solicitors would highly recommend extremely helpful, very knowledgeable and provided a great service would highly recommend Lewis and Wilfred Smith.

Was happy with service given, kept up to date with everything happening. And helped me understand what was happening.

Many thanks to the orange team for dealing with my property purchase and seeing it through to completion. Alisha was my point of contact throughout and was a great help with any queries that I had. The whole process took just over 2 months as a chain free buyer, and when the estate agent was being pushy near the end of that time and making threats of losing the property, the team swiftly dealt with getting things completed. Very competitively priced too. Thank you!

Very professional, friendly good solicitors. Trouble free and communication is on point. Would highly recommend

Best solicitors going Jon ford worked hard best outcome ever thank you

I WOULD NOT RECOMMEND THIS FIRM - THEY TOOK ON OUR CASE AND AT THE LAST MINUTE AND CLOSE TO EXCHANGE THEY LET US DOWN. NOT A SINGLE PERSON FROM THE FIRM CONTACTED US OR ADVISED US THEY WERE NO LONGER ACTING FOR US. WE WERE INFORMED BY A THIRD PARTY, OUR ESTATE AGENT THAT THEY WERE NO LONGER ACTING FOR US. THEY DID NOT EMAIL US OR PHONE TO DISCUSS THIS WITH US AT ANY STAGE. WHEN I ORIGINALLY CALLED AND SPOKE TO THE MANAGER SHE SAID THAT SOMEONE FROM THE FIRM HAD CALLED AND SPOKEN TO MY HUSBAND WHICH WAS TOTALLY UNTRUE. THEY CLAIMED THEY EMAILED US ON 10TH MAY 2024 AND THIS WAS AGAIN UNTRUE. AT NO STAGE DID THEY REQUEST ANY ADDITIONAL INFORMATION OR ADVISE US THE REASON FOR NOT ACTING. WHEN I AGAIN PHONED AS THE CLIENT TO ENQUIRE WHAT WAS HAPPENING THE PEOPLE DIRECTLY INVOLVED AVOIDED MY CALL AND REFUSED TO SPEAK TO ME. THE PEOPLE ON THE RECEPTION DESK ADDITIONALLY REFUSED TO PUT MY CALL THROUGH TO ANYBODY DEALING WITH OUR CASE. I THEN EMAILED TO ASK FOR FURTHER DETAILS AND ALL MY EMAILS WERE IGNORED. A TOTALLY UNPROFESSIONAL AND DISAPPOINTING EXPERIENCE.