wilsonbrosgardens.com Reviews 

The camellias arrived in the spring of '26 in excellent condition, had excellent roots, and were vibrantly healthy. Nice big size for the container price. Shipped in good time.
The plants weathered the transplant without a drop of shock or a single yellow leaf. They withstood the hot summer beautifully.
It is now early fall '26 and the camellias look so good that I have high hopes for them going forward.
I will be ordering more if Wilson Bros prices remain reasonable.

I am shocked to read a bad review of Wilson Bros! If this is the nursery in Georgia, I consider them to be the 'Gold Standard' for shrubs and trees, especially ones that are hard to find and ones that are in 3 to 7 gallon pots. I have been buying deciduous azaleas, rhododendrons, camellias and a very hard to find dogwood all summer long. The plants all arrive in perfect health and beautiful condition. They may cost a bit more than some other nurseries but they are definitely worth it!

They sent a sub standard flowering tree that was the wrong color. I started a PayPal case.

Dishonest production standards and terrible customer service. Do not buy from this nursery. They are actively concealing that their ‘Filip’s Golden Tears’ Lawson Cypresses are sold as rooted cuttings rather than grafted specimens. Any reputable grower knows this conifer requires a disease-resistant rootstock to survive long-term soil-borne pathogens. By selling ungrafted cuttings, they are supplying an inferior plant destined to die.

In their correspondence, they admitted to this practice but deflected blame, stating the roots were healthy upon shipping and claiming it was my responsibility to ask about their propagation methods beforehand. This level of deceit and refusal to stand behind their product proves they prioritize profits over plant longevity and customer satisfaction.

This company relies on unfair loopholes to deny returns and avoid accountability. After instructing me to send photos, they rejected my claim simply because the plant had already been put in the ground. They completely ignored the fact that they sold a defective product destined to die. They even argued that I shouldn't have unpotted the plant, completely disregarding that unpotting is the only way a buyer can actually inspect the root system. Defending a sale based purely on the technicality that the roots were alive at the moment of shipping is completely unacceptable customer service.

Public reviews for this establishment reveal a troubling and consistent trend: many buyers report that their plants perish shortly after purchase. Furthermore, management regularly avoids accountability by deflecting the blame onto the customers rather than examining their own stock.

While a trustworthy nursery focuses on customer transparency and long-term plant health, this business fails on both fronts. Potential buyers should also be warned that the flawless ratings on their official website are highly misleading, as they actively censor negative feedback to only display positive reviews.

Save your money. If you want healthy, long-lasting plants and professional service, go anywhere else. Buy a proper, grafted specimen from a reputable nursery that prioritizes plant longevity and honest business practices.

This Nursery is a scam. They advertise plants with a free shipping and a few days warranty. I paid $68.85 for a dead plant. Read all their advertisements because they are shady in being forthcoming with the information. It looks real good up front but they don't take care of their customers by sending semideadplants that aren't going to make it. I amended the soil and mulched it so it wouldn't have competition with grass . I'm on a fixed income and can't afford to pay for substandard plants .

I bought 2 sugar and spice arbovitaes. I planted and watered them exactly as instructed. After about a week the needles on one of them started turning brown and falling off. I contacted Wilson Brothers by phone and an unpleasant woman gave me an email address and told me to send my concerns to it. I did so and after 10 days I had not received a response. By then it was clear the tree was almost dead. I submitted a warranty request. A customer service person contacted me and told me my first email had been auto closed by their system and no one had read it. He then told me to submit pictures. I did so showing a tree with only about 10% of it's needles left. He responded "good news-it's still alive" (it clearly was not) and gave me instructions to do basically what I had been doing all along. During that time the second one started dying the same way the first one did. After a few more weeks both trees had lost 100% of their needles, the branches easily broke off and it was clear the entire tree was dead. I found out from a nursery that it is likely that the entire root system had died in transit. The inside of delivery trucks get extremely hot and can kill the root system. The damage doesn't show up for several weeks. It took quite a long time for my trees to reach me so this makes sense. At this point I posted a very honest 1 star review with a picture and Wilson Brothers refused to post it. Based on online reviews this is a common practice for this company and so customers are only allowed to see positive reviews when they shop on their website. Based on my experience, Wilson Brothers does not honor its warrany, it ignores and deceives its customers and it refuses to post bad reviews on its website. It is a disreputable company and I would never recommend that anyone do business with them.

Over the last couple of years I have ordered various plants and trees (Maybe 10 items). I am not a rookie gardener but all items I ordered died. Valentine pieris was the first-dead. Ferns dead. Weeping Japanese tree-dead. Lepracon dogwood-dead and doesn't even grow in my zone. All came looking good and packaged well but I noticed that none were rooted in the pots. Just a lot of mulch around the roots. Won't waste my money here again.

I ordered several Camillia plants for my home 2 years ago. The plants arrived smaller than expected. Now 2 years later the plants have remained the same size as when they arrived. I sent an email to customer service which was useless. They could care less. Will never buy from them again.

6/7/26 Upfront I will alert you that Wilson Brothers Gardens will likely issue a rebuttal to my statements. I have been a serious plant collector beginning in 1991. I specialize in the unusual, mostly shrubs and trees. I was invited to write an article for the Rhododendron, Camellia and Magnolia Group (England) Journal, which I did, and it was published in January 2025. I ordered a 3-gallon Magnolia grandiflora ‘Bracken’s Brown Beauty’ from Wilson Brothers Gardens on 5/8/23. The tree arrived on 5/12/23 p.m. with a label on the side of the container identifying the tree as “Bracken’s Brown Beauty Magnolia 3g.” On 5/13/23 I contacted Wilson Brothers Gardens via email because the backs of the leaves on this tree were not brown – an identifying characteristic of ‘Bracken’s Brown Beauty’ and the ONLY reason I ordered this tree. My email included photos of my tree and a screenshot of the description of this variety from the Wilson Brothers Gardens website, as well as screenshots from the websites of Missouri Botanical Garden, The Tree Center and Monrovia, all specifically mentioning the brown backs on the leaves. Additionally, I have four other specimens of ‘Bracken’s Brown Beauty’ in my collection, all displaying the brown backs on the leaves. Those four specimens are of varying ages, some younger and some older than the tree from Wilson Brothers Gardens.

Wilson Brothers Gardens replied via email on 5/13/23 and offered many “reasons” for why my tree did not (and still does not) have brown backs on the leaves. They suggested that it could take 2 -3 years for the brown backs to develop. They said the shape of the leaves indicates that it is ‘Bracken’s Brown Beauty.’ They said the tree may not be getting adequate sunlight (my other four specimens all get the same amount of sunlight as the tree from Wilson Brothers Gardens). I contacted Wilson Brothers Gardens on 5/14/26, now the suggested 3 years since I received my tree. The email exchanges continued until 5/21/26, before which they even suggested that I wait until mid- to late-summer 2026 for the brown backs to develop. Their final email on 5/21/26 stated that they had done all they could do, and that they are convinced that my tree is ‘Bracken’s Brown Beauty.’

On 5/20/26 I contacted US Bank (the credit card I used for this purchase) and disputed the purchase. I handled my dispute via chat with US Bank because I could provide details in writing that may not have been grasped in a phone conversation. US Bank initiated a case to investigate the dispute. On 6/2/26 US Bank sent me a letter (received 6/6/26) stating that my purchase was outside their “60 days from statement date” policy to initiate a dispute. I did explain during my chat with US Bank that Wilson Brothers Gardens instructed me to wait 2 -3 years for the brown backs to be visible. If I had initiated a dispute when I first
received this tree from Wilson Brothers Gardens, US Bank would have contacted them and probably would have been given the information about waiting 2 – 3 years for the brown backs to develop.

The tree I received from Wilson Brothers Gardens is NOT Magnolia grandiflora ‘Bracken’s Brown Beauty.’ It is more likely the straight species Magnolia grandiflora, which is not what I ordered. All the intended “helpful” explanations from Wilson Brothers Gardens do not convince me that this is anything other than a case of a mislabeled tree. The delay incurred while I waited the 2- 3 years suggested by Wilson Brothers Gardens resulted in my financial loss and a tree in my collection that I did not order.

On another note, I have placed two prior orders with Wilson Brothers Gardens, and both of those items arrived in good condition and are as described.

Honest professional friendly transactions. This one is in my top 5 possibly number 1.

Problem began by Wilson bros sending me a different variety plant than I ordered. After contacting them, they tried to convince me it was the correct variety. I had a horticulturist verify the variety of the plant received was not what I ordered. Wilson would not send a label for the return. I had to dispute the charge on my credit card. A simple mistake could have had a simple solution, but Wilson did not want to handle it that way.

They sell plants that are not good for your zone. Give you poor advice and then do not honor their 6 month warranty because the advise they gave you voids it.

Hello, I want to tell you how happy I am with my Concord Barberry bush.I was amazed. I opened the box, the plant looked full and fresh , like in the garden center. It was packaged so well. I appreciate it. Thank you for the effort.I planted it, and hope it will grow and keep thriving. E A Rutz

They have a good selection of things that can be tricky to get mail order. Howver after buying 2 osmanthus heterophyllus I ran into poor customer service. They looked great on arrival but were very root bound. I trimmed the roots and put them in a perfectly amended hole in part sun site, watered every 3 days during a nice spring period 40s - 70s. Within a week spots were showing so I started with the antifungal spray. By 3 weeks they were totally brown. They were over $100 a piece so I reached out to the company to see if they had any advice if it was worth it to try again and maybe get some store credit to offset some replacement cost. Or maybe advice about something better suited or to do differently. No response after 3 weeks and 2 emails. Maybe they couldn't know exactly what happened. Maybe they don't have a fungal problem but my site does. But for the price they should have responded, over $300 they could consider the situation and say something productive.

Ordered 2 pomegranate trees- received 2 half dead sticks- packed them up and called to say I was returning them and was told I had to send photos and get ‘permission’- went to Lowe’s and found a healthy, bushy pomegranate tree for a third less- sorry excuse for a nursery- 0 stars-

I'm really sorry Wilson Brothers has had some problem reviews. My experience was completely the opposite. I had been unable to find a mature Chinese Chestnut tree locally so happened upon WBG with a standard Internet search. I found what I wanted, ordered it online Saturday and at 1:00 PM Wednesday it arrived. The tree was advertised to be 4'-5' but when it arrived it was almost 6' tall. The packaging was superb, the cardboard alone must have cost them $10. Unboxing the tree was a fair amount of work but worth it, attesting to the care with which it was packed for shipment just one state away.

In the future if I can't find what I need locally, Wilson Brothers Gardens is my first go-to. For me, they are doing online business the way it should be done. And no, I don't know anybody there, never spoke to nor had any communication with them other than placing the order. They don't know me from Adam. I'm just a satisfied customer and hope your experience with them is similar to mine.

I purchased a Korean fir tree in a three gallon pot. I received the tree quickly, it looked healthy, and it was a decent size. That was the end of the positive experiences.

The tree I received was terribly crooked. It wasn't crooked in just one direction, such as just leaning back. It had curves in the trunk as if it had grown for a while in one position where it had to grow at an angle for sun, and then moved to where it had to grow in a different direction for sun. A pine should have a straight trunk and not be wavier than a snake.

I could also tell the tree had been fastened to a stake for most of the time it had been growing because the upper portion of the tree had no branches on one side. I like pine trees with branches on more than half of the tree.

I would have never considered purchasing such a terrible specimen if shopping in a nursery. This tree would likely be sold at a bargain price or thrown out altogether since it may never have been purchased if someone actually saw it in person.

Against my better judgement, I planted the tree. It was a Sunday and I needed to get it done before Monday and my schedule got hectic. The more I looked at the tree, the more I doubted it would ever look decent.

I emailed the company and provided a photograph clearly showing the trunk. I received a quick reply saying it couldn't be returned because it had been planted. The email included different ways to try and improve the tree. I don't want to spend years using multiple stakes trying to straighten out the trunk and hoping it fills in where there are bare spots. I have too little faith this tree will ever look decent and it is going in the trash.

Don't risk buying a tree from Wilson Bros Gardens since they obviously have no quality control beyond the tree is alive. They should know people are going to want a decent looking pine tree and not one with a trunk as wavy as a snake and bare spots.

I ended up removing this tree and purchasing a different type of pine at a local nursery. The new pine was straight and full. Seeing as how this tree was going to be front and center in front of my house, it was important it looked great.

UPDATE 7/5/2025
I went to wilsonbrosgardens.com to add photos to my review, but strangely, I cannot find it. Was it deleted because it was critical of their product? Only they know.

I have exactly same problem .Last year I purchased single trunk ginko tree. Unfortunately tree died. No response to my emails, costumer service was rude . $275 went to trash.PLEASE do not buy from this people.

The plant (a one gallon azalea) was very reminiscent of a cheap last season's bare root raspberry plant and nothing like the quality mini bush that I was expecting and paying premium dollars for. It was a stick with very few yellowish green leafs and a root ball no larger than a child's fist stuffed into a one gallon pot. It was as if someone replanted it from a four inch pot just days before shipping.

Because the Azalea still had some bare root qualities, I decided to plant it and hope that it survives... Not that I'm giving it much hope... but with one of God's miracles and my green thumb it may still turnout to be the star of the garden.

Just wish I had read and paid heed to the reviews on this site before ordering.

My advise.. don't do business with this company.. If they don't care about what they don't need to be in business.

Same story as everyone else, ordered plants, poor quality all around. One tree wilted even after being watered, this was within days of receiving the order. Plants did not fill the one gallon pot. Contacting support to get them to honor their guarantee is pointless.