Winedealdirect Reviews 

Awful customer service!!
I ordered my wine on the 3rd December and still waiting for it.
After ringing about 15 times, someone finally called me back and said my order was dispatched and i will receive tracking details, I'm still waiting for that!!
I have called again this morning to get an update and as usual no answer!!! I do not recommend at all!!

I thought from looking at the website that this was going to be a good company to deal with, oh how wrong! Total lack of communication, don't answer the phone, don't reply to emails! Only after I raised a case with PayPal did they put up tracking, I think if I had paid any other way I would still be waiting! 3 weeks it took to get my wine, will not buy from them again!

I almost made the mistake of reading Review Centre reviews on this company, do not make that mistake as they are a great firm to deal with, good pricing and even more efficient delivery.

They called me back to confirm shipment of my order and sent emails including tracking - as promised. Happy to use again and equally happy to recommend.

Took a week for my delivery to come but that’s not too bad seeing as it’s around Christmas time. I tried to phone a few time to check on my order as the website said it had been delivered after a couple of days from ordering which panicked me as it definitely had not been delivered I panicked further when the calls would not go through.
However they called me back and assured me that my order would arrive in a couple of days, and it did, so all was well.
Maybe get your website sorted and answer the phone. The wine is perfect 👌🏻

Hello

Incorrect delivery one red and one yellow ordered have received yellow label only

My order was delivered promptly and I was happy to get drinks which are not always available when I have ordered online. Thank you!

I found online when looking for a brand of wine I could no longer find in the slopes or from other suppliers. Placed my order and then all went quiet for a week, which made me nervous with so many scammers around. However a notice did then arrive that my order had been dispatched and wine arrived a few days later. So really pleased to get it and both price for wine and for delivery both good value. Would have been five stars with better communication and more speedy dispatch.

There was a glitch on their website but a phone call from the team soon reassured me.
Very happy with this company. Will definitely use again.

Content so well and securely packed and delivered on time. Very happy.

Good wine and a fantastic price, delivered when said and very well packaged.
Have shopped here a couple of times with no issues.
Highly recommended

This is now sorted and we're expecting delivery today - Thanks Gavin

Great wine selection, easy to order, good value for money and delivered as expected on the day.

Ordered on Sunday. Delivered on Friday by FedEx as emailed. No problems. Admit I was concerned because of some reviews, but no 'first class service'

Very punctual delivery - quicker than expected

Fast delivery, happy with purchase. I would definitely buy from Wines Direct again.

Great communication, kept me up-to-date at each stage, which was greatly appreciated 👍

Arrived in good condition, within timescale stated. Love this wine, stocked up as was a good price.

Hi great company. Delivery great . You also receive phone calls from very polite people making sure all is ok

Communication was good. Telephone calls returned. Delivered within time frame and kept informed. I have used this company several times. Always good service and fair priced