Great experience from the start. They sent stain samples on the species of our choice up front so we could be sure what we were buying. I had issues with assembly and they were prompt and courteous wi... Toon meer
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Lees wat reviewers zeggen
Wooden racks are exactly what I expected from previous order. Have noticed that some larger format 750ml bottles (pinot noir) do not want to fit in the top slot with top rail attached. If you could ma... Toon meer
We bought an 8ft- and a 6ft-wine rack for our wine cellar. They look great. We love the modular design which allowed us to adapt the racks to our cellar. The only thing we had not expected is that the... Toon meer
Bedrijf heeft geantwoord
Received initial order not stained. Spacers between racks need to be wider because the opening for wine bottles does not accommodate ones that have a slightly larger bottom. Received stained pieces... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
WineRacks.com - Your Premier Destination for Quality Wine Storage Solutions. Discover the art of fine wine storage with WineRacks.com, your ultimate source for elegant and functional wine racks, cellars, Liquor display, and accessories. As a leader in the wine storage industry, we specialize in providing both residential and commercial clients with a wide array of products, from custom-built cellars to space-efficient racks. Our passion for craftsmanship and attention to detail is evident in every product. Whether you're a seasoned collector or a casual enthusiast, WineRacks.com offers versatile storage solutions that perfectly blend functionality with aesthetic appeal. Our range includes handcrafted wooden racks, sleek metal options, and innovative designs that cater to all tastes and spaces. At WineRacks.com, we understand the importance of proper wine storage. That's why our products are designed to ensure optimal conditions for your wine, preserving its quality and taste. We're committed to providing top-notch customer service, offering expert advice, and ensuring a seamless shopping experience. Elevate your wine collection with WineRacks.com – where quality meets elegance in wine storage.
Contactgegevens
819 Route 32, 12486, Tillson, Verenigde Staten
- 845-658-7181
- customerserv@wineracks.com
- wineracks.com
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Don't order unless you are in no big…
Don't order unless you are in no big hurry to get your rack. Ordered the smallest, simplest, unfinished rack, waited a week to call about shipping and was told that it takes a few weeks. I asked for an approximate shipping date and was told Oct 10 (ordered on Sep 22). Person I talked to didn't seem at all interested in any form of trying to improve the situation. When I questioned the long wait he was pretty much dismissive. DO BETTER

Antwoord van WineRacks.com
UPDATED REVIEW
UPDATED REVIEW
My husband purchased the wood rack item and it didn't hold our STANDARD size bottles, so I left a 1 star review. At the end of the review process a pic of the win rack popped up and clearly states that the rack is for Magnum sized bottles!! I've already fussed at my husband about it 🙄, but also think that a public apology is necessary. The rack is lovely and arrived as described. Great job. Thank you!

Antwoord van WineRacks.com
The wine rack doesn't hold wine bottles
The wine rack doesn't hold wine. Our standard size bottles have nothing to REST on! It's already installed and fits perfectly but we'll have to Jimmy rig it in order to use it. VERY DISAPPOINTING.

Antwoord van WineRacks.com
Not good for many Champagne bottles
The wine rack does not do a good job with champagne bottles that do not have vertical sides. I have added bars to the front to solve that problem and that should be an option that is available.

Antwoord van WineRacks.com
Great Company and 1000% worth the price
Fast delivery, packed beautifully and exactly as described. This is QUALITY. Love it!
Easy to order / Easy setup
Easy to order, quick delivery, easy to setup.
I would have included at least one set of a wall mounting "L" bracket (or similar) - one for each end of the rack to ensure the ensemble of the rack is stabilized.
The customer service and quality of the…
The customer service and quality of the racks is fantastic. The only downside of this process was the assembly. Not knowing exactly where to square pieces up meant different shapes were created. This is most obvious when putting the trim pieces on at the end. STRONGLY suggest a video to show the important steps of the process. Cheersc
Wine rack
Very nice. The unfinished wood needed several coats of varathane, very thirsty wood.
All good in the end
Everything was great once order was actually placed. Orderer was on vacation and initial order was never placed so 5-7 biz days turned into 10-11. Think it was just a miscue in office. Only reason was bugged is I had time constraints. Everyone from staff was very helpful trying to resolve the issue. In the end everything was great!! Would order again
Sleek modern wine rack
I ordered a sleek modern wine rack that holds 15 bottles. It is sturdy and well made, looks sharp and came quickly- I’m thrilled!! I would definitely order from wine racks again.

Antwoord van WineRacks.com
Quality rack for a good price
Quality rack for a good price. Shipping was quick and item arrived in perfect condition.
Some good, some not so good.
The service was excellent. I received prompt and helpful responses from an actual person. The ordering process was relatively simple, though I was FLOORED by the shipping cost (nearly 35% of the product cost). With that, I had high expectations. It still took the product several weeks to arrive. It came while I wasn't home. Someone was supposed to inspect and sign for it, but UPS just left it, unceremoniously, on my porch. I'd highly recommend that WineRacks evaluate a different shipping strategy. The product itself is nice, but is in no way "perfect" - areas that required additional sanding, areas that had chips or splinters - and not anything that could be written off as a result of mishandling during shipping. For the price tag, I was expecting better quality. That said, they are the only operation I could find ANYWHERE that had the sizes I needed, so that's appreciated. If I ordered again, and could find the sizes I needed, I would consider trying another supplier.

Antwoord van WineRacks.com
There wasn’t a notification when the…
There wasn’t a notification when the racks were shipped that was sent to me. That is helpful to know when they are going to arrive on our doorstep. Everything else is good.
Delivered promptly
Delivered promptly. Be careful unpacking as the staples can scratch the surface.
Nice racks, very satisfied. *DO NOT stain them yourself to save $, you will hate yourself if you do.
Over all I am happy with the service and recommend WineRacks.com. Racks are solid and look very nice in our store.
Shipping was a bit slower than they predicted and updates on shipping could have been better.
Assembly is pretty straight forward but the instructions need editing. Instructions said I needed a finish nailer or a hammer & brad nails, and they sent wood glue (also listed on the instructions) but there was no indication where to use these. I called in for clarification and once I got to someone in "Production" they told me I didn't need those things unless I wanted to use them.
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