Winstone's Books Reviews 

279
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Rory Maclean was excellent - despite the 'serious risk of wildfire' alert that kicked the evening off! His book has had great reviews, but his own description of his experiences in the years after his... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I wanted a hardback copy of Nelson by Dominic Sandbrook for my grandson to add to his collection of other hardback books in the series . The book arrived promptly , carefully packaged , wrapped in s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great advice given in the store which enabled me to purchase a book for my Granddaughter and have it delivered directly to her. I was able to order, pay and add a personal message all very simply o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A Perfect Parcel My books arrived speedily and were beautifully wrapped in decorated wrapping paper, which made opening my parcel a real joy. Browsing in a bookshop is a real treat but having a parc... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boekwinkel

Geschreven door het bedrijf

At Winstone’s we are unashamedly passionate about books and reading, we are stuffed to the gills with books stocking over 6,000 titles. If you can’t find the book you're looking for then we can order any British book in print - most titles are delivered to store within 24 hours.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

279 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(279)

73 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren
Logo Winstone's Books

Antwoord van Winstone's Books

Good morning Mr Pond. We don't ship tickets , your name goes onto the guest list and we send a confirmation email of your purchase. I appologise for the confusion and we will make this much clearer on the website for future purchases. We hope to welcome you back soon.

Beoordeeld met 5 van de 5 sterren

Excellent service.

Great company. All well thanks. Well packed. Love your wrapping paper!

22 april 2025
Logo Winstone's Books

Antwoord van Winstone's Books

Glad you were happy with your order, see you next time!

Beoordeeld met 5 van de 5 sterren

Very well presented

Delivered very promptly. I only ordered a county map book but even this was gift wrapped. Other packaging was very good.

20 maart 2025
Logo Winstone's Books

Antwoord van Winstone's Books

Glad you were happy with your order and thanks for taking the time to write such a positive review!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. So helpful and went above and beyond by delivering a gift card to my friend as I live many miles away. A great shop with excellent customer service- I wished I lived closer so I could pop in for a browse xx

25 februari 2025
Logo Winstone's Books

Antwoord van Winstone's Books

So glad we could help and thanks for taking athe tiome to post such a lovely review!

Beoordeeld met 5 van de 5 sterren

Well packaged and super buy. Good experience. …

Well packaged and super buy although on your website it did say it was a paperback and I had specifically looked for this. However it is a great book!

30 januari 2025
Logo Winstone's Books

Antwoord van Winstone's Books

Hi Jennifer. Thanks for shopping with us and thanks for taking the time to leave a review. Apologies for the hardback/ paperback issue. I don't think that's ever been available in paperback so not sure where that rogue piece of information came from. Thanks for pointing it out, I've ammended the website for future purchasers!

Beoordeeld met 5 van de 5 sterren

Excellent!

Winstone’s service and delivery were excellent. I will certainly buy from them in the future.

25 januari 2025
Logo Winstone's Books

Antwoord van Winstone's Books

Many thanks for your support Terasa, best wishes Wayne

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

Preordered a book with them and when the book arrived it was so beautifully packaged it was a great experience to open it! Ran into a small problem with my order but their customer service was outstanding and was sorted so fast! Would absolutely recommend and I will definitely order with them again!!

25 januari 2025
Review zonder uitnodiging
Logo Winstone's Books

Antwoord van Winstone's Books

Apologies for the hiccup and thank you for taking the time to write such a lovely review!

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience nice quick delivery well packaged, book even nicely wrapped, excellent service, couldn't be happier

9 januari 2025
Logo Winstone's Books

Antwoord van Winstone's Books

Thanks for ordering with us and for taking the time to write such a lovly review!

Beoordeeld met 5 van de 5 sterren

No fuss and arrived on time

No fuss and arrived on time, nicely packaged. Thank you!

9 januari 2025
Logo Winstone's Books

Antwoord van Winstone's Books

Thanks for ordering with us and for taking the time to write such a lovly review!

Beoordeeld met 5 van de 5 sterren

Great personal service

Buying a 'Ravenous Subscription' for our daughter's birthday, the team were really helpful setting this up & even delivered the paperwork locally on her birthday!

4 januari 2025
Logo Winstone's Books

Antwoord van Winstone's Books

Thank you Mr Roberts, we hope your daughter loved the gift. Best wishes Tina

Beoordeeld met 5 van de 5 sterren

Great books by the Sea

The Staff are all helpful, cheerful and polite. It’s a wonderful shop that is always a delight to visit.

30 december 2024
Logo Winstone's Books

Antwoord van Winstone's Books

Really pleased you enjoy shopping with us and thanks for taking the time to post such a lovely review!

Beoordeeld met 5 van de 5 sterren

Community connection

It’s always pleasing to know that Winstone’s maintain a wonderful sense of connection with their community and are always ready to help

19 december 2024
Logo Winstone's Books

Antwoord van Winstone's Books

Morning David, glad to help and thanks for taking the time to post such a lovely review!

Beoordeeld met 5 van de 5 sterren

Phenomenal service

Phenomenal service. Winstone’s staff went out of their way to get a Christmas gift to my goddaughter on time - by hand delivering it! Reinforced to me the value of supporting independent retailers. Thank you!

17 december 2024
Logo Winstone's Books

Antwoord van Winstone's Books

Glad you were happy with the service and thanks for taking the time to post such a lovely review!

Beoordeeld met 5 van de 5 sterren

Excellent personal service

It was wonderful to have a kind human being at the end of a phone when I had a query - someone who knew exactly what was going on at a busy time of the year and was able to efficiently put my mind at rest. Excellent personal service - would thoroughly recommend.

18 december 2024
Logo Winstone's Books

Antwoord van Winstone's Books

Glad we were able to help and thanks for taking the time to post such a lovely review!

Beoordeeld met 5 van de 5 sterren

Easy to order from comprehensive website

Ordered two of the puzzles from the outstanding range at Winstones in Sherborne from my home in New Zealand, really easy website to follow and both families received their gifts promptly for Christmas. Thank you

8 december 2024
Logo Winstone's Books

Antwoord van Winstone's Books

Thank you Geraldine for your supportive review, I am glad your family got their puzzles, Merry Christmas to you and best wishes Wayne

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