Disappointing experience with unauthorized changes and quality issues
I contracted Wishpond for a 3-month marketing campaign to run Instagram ads and capture leads for my small fiber arts business. While they did run the ads, the execution caused more problems than it solved.
They repeatedly published assets to my live site and ads without my approval. Quality problems persisted (incorrect content, non-functional elements, and mismatched creative), and the campaign failed to properly sync leads into my Shopify store or deliver the promised Plant-Based Fiber Guide. When I raised concern about the quality, I was told that mistakes are to be expected.
After paying roughly $700 (plus additional ad spend), I ended the relationship early because I no longer trusted them with my brand. Small business owners should proceed with caution.








