Just moved into our home. Discovered that our combination oil boiler was leaking water. Text Ben ( on a Sunday). He called back within the hours. Attended. Stopped the leak. A couple of days later rep... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great service. New boiler fitted and working in 2 days, just 1/2 day more to fully complete and do some extra works for us. Engineer, Bill, took time to explain everything. Lovely clean job and all... Toon meer
I found Ben to be very knowledgeable, we live in an old house which has had plenty of add ons in its 200 years. He very quickly got to grips with our plumbing, and fixed our water pressure issue after... Toon meer
Ben always turns up when he says he will and explains what is wrong and how he has fixed so you are always in the loop .
Bedrijfsgegevens
Geschreven door het bedrijf
W J Townsend and son are a family run Plumbing and heating business specialising in oil heating systems. From boiler repairs, servicing and replacements we have your oil boiler covered. We carry out all plumbing jobs from tap replacements to a whole house re-plumb, caring for all types and sizes of domestic houses. We work along side of Worcester Bosch and Grant boilers as approved installers enabling us to offer the best products with the support of the manufacturers. We get our materials from leading merchants only using the best stuff for our customers. W J Townsend and Son was established after the 2nd World War in 1945 by William John Townsend who ran the business up to the 1980’s when his son Andy took the reigns. Ben joined the business after completing his A levels in 2002. He then carried out a formal apprenticeship achieving a NVQ level 3 in plumbing and heating and gained lots of extra qualifications. Andy Retired in 2018 with Ben taking control to continue offering the same level of service backed up by the years of experience that have been passed down from generation to generation. Looking towards the future W J Townsend and Son look to offer all the newest technologies blending the years of experience and high efficiency green solutions to ensure our customers have the highest level of heating solutions.
Contactgegevens
32 Holdenby Road, NN6 8DH, East Haddon, Verenigd Koninkrijk
- +441327830661
- wjtownsendandson@gmail.com
- wjtownsendandson.co.uk
4,7
Uitstekend
46 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very swift response to a problem
Very swift response to a problem. Totally professional and friendly. Efficient, conscientious and thoroughly to be recommended on all accounts.
12 oktober 2023
Review zonder uitnodiging
Old School Reliability and Honesty
At Last, a company that does exactly what they say they are going to do without over-promising, Bens crew were courteous and responsive and left me in no doubt as to the quality of the work carried out, I was left feeling confident that all my requests had been completed to a high standard and have no reservations in recommending W J Townsend & Son
11 augustus 2023
Review zonder uitnodiging
Job well done
1st class plumber very polite and helpful.
Great service
Good attention to detail
2 juni 2023
Review zonder uitnodiging
Excellent reliable service
Excellent, friendly and knowledgeable engineer. Helpful receptionist. Prompt reliable service. We always use for servicing and any boiler problems.
26 april 2023
Review zonder uitnodiging
Can trust the company to do a good job
I had a great service from both Ben and Sean. Clear answers to all questions. Very reliable service. Can trust them to do a good job. I would recommend them to others.
17 maart 2023
Review zonder uitnodiging
Excellent service
Excellent service, great communication, very professional
22 maart 2023
Review zonder uitnodiging
Fantastic service
Fantastic service. Quick, efficient oil boiler service by Sean who is professional, kind and very knowledgeable. Easy to book in and always a pleasure to deal with everyone at Townsend’s
24 maart 2023
Review zonder uitnodiging
Exceptional business and service. Fully recommend.
Sometimes we get used to poor service!
We are delighted with the service, price and communications delivered by W J Townsend & Son which is second to none. From start to finish the experience has been excellent. Thank You
15 maart 2023
Review zonder uitnodiging
I have now found a reliable boiler…
I have now found a reliable boiler service company. Outstanding service.
24 februari 2023
Review zonder uitnodiging
W J Townsend & Son are fantastic
W J Townsend & Son offer a fantastic, friendly and reliable service each year, they get 10 out of 10 from me.
3 februari 2023
Review zonder uitnodiging
Pleasant and courteous engineer
Pleasant and courteous engineer, very little intrusion into house routine. System now running much quieter.
27 januari 2023
Review zonder uitnodiging
Excellent service
My central heating stopped working on a very cold day.
Ben responded to my request for help almost immediately, identified a failed valve and replaced it; all within a few hours.
17 januari 2023
Review zonder uitnodiging
Excellent service
We always get excellent, professional and friendly service. First class team.
23 januari 2023
Review zonder uitnodiging
Fast and efficient service as always.
2 december 2022
Review zonder uitnodiging
Excellent service
23 juni 2022
Review zonder uitnodiging
Excellent service from this local…
Excellent service from this local company.
9 juni 2022
Review zonder uitnodiging
Very reliable and attentive
Very reliable and attentive. Prompt call out when issues arise. 25 years of real satisfaction and constructive service.
27 april 2022
Review zonder uitnodiging
Antwoord van W J Townsend & Son
It gives us real satisfaction to keep working for such great customers. Thank you
Responsive and comprehensive service at a reasonable cost
Ben and one of his team came to my rescue with a couple of urgent plumbing issues. Great, attentive and patient service. The guy wouldn’t leave until I was reassured that the problem had been resolved. First time using them but won’t be the last. Highly recommend
22 april 2022
Review zonder uitnodiging
Antwoord van W J Townsend & Son
We look forward to helping you again. Thank you for your great review.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.