If I could give Leslie at Wondrwall a thousand stars, it still wouldn't be enough! During my recent move, I encountered several frustrating technical issues, but Leslie completely turned the si... Toon meer
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Further to my recent comments. I received a phone call from Jonathan who explained the current situation. The CEO has also just produced a video explaining the situation. Although the company are hav... Toon meer
Bedrijf heeft geantwoord
Due to an internet glitch my system yet again wasn’t working on the Wondrwall app. After a couple of emails and a phone call trying to resolve the issue without any success, James paid a visit and m... Toon meer
Bedrijf heeft geantwoord
Out of hours Saturday morning call. Answered immediately and listened to me trying to explain the problem before talking me through different possible solutions until we resolved the issue. Several ca... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Wondrwall is dedicated to changing the way we live and how use energy. Our vision is to make every home in the world ecologically sustainable, using technology and renewable energy to create ultra-efficient net-zero homes to power a brighter future.
Contactgegevens
18-22 Bridge Street, M3 3BZ, Manchester, Verenigd Koninkrijk
- 0161 533 0150
- hello@wondrwall.co.uk
- wondrwall.co.uk
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Heeft 66% van zijn negatieve reviews beantwoord
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Thank you James for all your help 😊

Antwoord van Wondrwall Group
Out of hours Saturday morning call
Out of hours Saturday morning call. Answered immediately and listened to me trying to explain the problem before talking me through different possible solutions until we resolved the issue. Several call backs whilst we tried to reset the system and always made sure I understood what we were doing and why. I do feel its tech for the sake of tech but James was brilliant

Antwoord van Wondrwall Group
Groundbreaking products with 5*…
Groundbreaking products with 5* customer service. A great company to deal with
Great customer service
Great customer service, massive thanks to James Davidson 👍

Antwoord van Wondrwall Group
Great service
Proactively identified a problem with my set up, reached out, and all fixed within an hour. Great servicd

Antwoord van Wondrwall Group
Great Service
Replaced light switch circuit board even though it was outside the 2 year warranty.
wondrwall team offers great service and is super friendly and helpful. Always very prompt to respond to emails and willing to come in person to help.

Antwoord van Wondrwall Group
First class customer service
Excellent customer service from Cam and Ali, had 2 issues which were both dealt with swiftly,
Cam is a great guy and very knowledgeable, visited my home on 2 occasions, got me back online and rectified my light switch, communication throughout was excellent,
Cam went above and beyond in helping me, even dealt with my emails late in to the evening
Thank you

Antwoord van Wondrwall Group
Helpful and Patient
Ali was really helpful and understanding and resolved the issue quickly

Antwoord van Wondrwall Group
Great response from the technical team…
Great response from the technical team at Wondrwall had an issue with my battery which was resolved quickly and efficiently.

Antwoord van Wondrwall Group

Antwoord van Wondrwall Group
Wondrful
Cam was a real help both over the wondrwall support line and in person. Himself and the development team were able to quickly solve the issue I was having and describe to me ways to avoid hitting those problems again.

Antwoord van Wondrwall Group
James was so patient
James was so patient, made sure he stayed until the job was complete - even though it took several hours. And he worked after hours.
He was kind, polite and very helpful. He also was really sweet with our children.
If all your workers are like him, then you have a great company.
Give the man a raise.

Antwoord van Wondrwall Group
Fantastic service
Fantastic service from a member of the Wonderwall team.
Cameron front tech support at Wondrwall…
Cameron front tech support at Wondrwall came out to pair my light switch. He also ran through the app and explained how it works. Amazing service. Miles Uttley, 38 Trough Laithe Road, Barrowford
This is my first time with Wondrwall…
This is my first time with Wondrwall and I have to say even though I had initial problems trying to set up myself, when James Davidson - engineer came out he was quick to sort it and get me up and running with the app, setting all my light switches, thermostat and alarm. Cam was also present on this visit out and he explained everything the app can do and I can honestly say they were both brilliant, professional and friendly. I would highly recommend not only wondrwall but their customer service is excellent. So far very happy 😊
Great customer support
Recently had some technical issues with the system in my home. James was on hand over the phone to talk me through resolving the issues and my problems were fixed on the same day.
James was excellent in dealing with my…
James was excellent in dealing with my issue that I had. He was very professional and even emailed to check if everything was still up and running. Couldn’t fault the experience or the engineer with anything!
James is fantastic
James is fantastic. Always gets back to me with any questions and does his best to resolve issues. Highly recommend
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