Woodpecker Flooring Reviews 

Despite an unfortunate incident where the delivery failed and the flooring didn’t arrive as it should have, Woodpecker have stepped up with a personable service to correct the issue. After escalating the issue, Woodpecker got straight back in touch to find a solution that would work for me. They did a bit of investigation to identify what had happened and worked with me to ensure that the flooring would be collected (and from inside my property) at a time that suited me. Likewise they also booked in a replacement delivery to be sent out to me, also at a day and time that would work for me. Nic was apologetic and could not have been more helpful, explaining how they could resolve this quickly and to work to my timescales, to ensure that I could get the flooring in time for the fitter. Mistakes happen and things can sometimes go wrong, so it’s down to the way that a company handles this and helps to put it right for the customer that matters. Honestly, Woodpecker have this nailed.

Ordering the flooring via the website was very easy and the delivery was arranged in a matter of days.

As for flooring, from what I have seen, it looks really good. It was recommended to me and I’m looking forward to having it installed.

Yorrik was super helpful, great to talk to a real person and looking forward to receiving my samples. Thank you.

Excellent quality product. We have extended the wooden floor from the hall through the remodelled kitchen, which looks brilliant. Short lead time from ordering the product to delivery and fitting by the Floor Factory, Derby

I purchased £5000 worth of Brecon River Oak flooring (5mm version) in Oct 22 only to now find out it's discontinued (over 18 months ago). I would have never bought a product that would be obsolete in 5 months or would have purchased additional packs. No chance of me using or recommending this business.

Great company to deal with, very personable and dealt with a major problem, no fault of theirs or product. Beautiful floor very happy

Speed of response at agreed time, very informative provided thorough assessment of problem. Left me feeling that all issues are beindled correctly, also showed that the flooring was not an issue, cause was installation

Easy to fit, looks great down

I had to contact Woodpecker flooring regarding a delivery that was damaged in transit I spoke to Yorick Tunley who sorted replacement which I received within 24 hours. Excellent service thankyou Yorick. Regards Richard Osborne.

I’ve had the pleasure of working with Ashleigh Warr and Woodpecker Flooring, both as a supplier of their products and now as a customer, and I couldn't be more impressed. Ashleigh went above and beyond, taking the time to carefully outline a variety of options to fit my needs and preferences. She was incredibly generous in sending out samples for me and my branch, allowing us to really experience the high quality and beauty of Woodpecker’s range.

The products look absolutely stunning, and I am genuinely excited to have them installed in my home. Ashleigh’s knowledge, patience, and dedication to customer satisfaction make working with her and Woodpecker Flooring a fantastic experience. Highly recommend!

Quick to deal with my questions! Direct contact is perfect

Floor is awful. It has peeled in places despite being told it was suitable for kitchen. Actually cut my foot on it twice and one piece has completely snapped.
Dates arranged for someone to come out changed, which I get as things happen but I would not recommend this flooring if its in a busy area a d you want to walk on it daily!

Wanted to praise and thank Yorick from Woodpecker Flooring for arranging my order which was needed asap. He was very helpful and accommodating.

Order delivered as promised.

Quality flooring bought via Wren. Love the product. My fitter did too. Easy to install and looks fab. Glad I chose it. Service from Woodpecker good too.

This company is a joke ..... each box had a number of broken planks, when queried "this should be covered in your wastage calculations" ...so I should buy more knowing that you will deliver broken planks?

Be careful, they are scammers, delivering broken products they dont replace or refund.

IF they refund me for the broken planks, ill take this review down

Purchased the flooring through Wren kitchens and had it professionally laid throughout my entire house downstairs. In all honesty the flooring is of very poor quality and with in a matter of a few months it has started to lift and bow.

I see this is a common problem looking at others reviews.

Bottom line is I would never buy it again and certainly wouldn’t recommend them to anyone.

The quality and appearance of our herringbone floor is stunning and greatly admired. Woodpecker's attention to detail is brilliant, right down to matching edging strips at the doors and round the matting. A first class job.

Woodpecker solid oak 18mm flooring was purchased and on starting to lay the floor it was apparent that there was differences of between 2 and 5mm in board widths even from the same box. This is a fundamental flaw in a product if you are wanting a nice tight and uniform floor. There has been a severe lack of consistency in the machining of these boards. NOT GOOD ENOUGH!!!!

Surveyors visited and immediately confirmed they would replace the flooring as product faulty.

Bought woodpecker trade classic engineered oak flooring"14mm what a DISAPPOINTMENT! Scratched within days with the slightest touch.Has completely spoilt the finish of the room.
Complaints procedure completely ineffective no resolution