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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I purchased SolidGear safety boots expecting durability and reliability to match the £220 price tag. After fewer than eight months of fairly standard use-nothing extreme or outside normal working cond... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Paid £217 for a pair of work boots 6 days ago, turns out they do not hold stock and being shipped from Poland. Told them to cancel the order to be told it says click delivery tab to see anticipated da... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered two pairs of gloves from Workwear Nation unfortunately one pair had a manufacturing fault and were not of a good standard. I emailed to advise of the fault and Liam who was really lovely and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Veiligheids- en werkkledingwinkel

Geschreven door het bedrijf

Workwear Nation Ltd are stockists of Snickers, Scruffs, Dickies, Dewalt, Apache, Airside, Dunderdon, Toe Guard, Solid Gear, City Knights, Herock, Worksite, Portwest, Standsafe. Visit our website now to see our full range and prices. Bulk discounts and ...


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

285 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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2,9

Alle reviews

(285)

10 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I strongly advise not to purchase off this company (Shambles)

I would strongly advise caution when ordering from this company. I received two left boots instead of a proper pair, and from that point onwards the service has been extremely poor.

Rather than dealing with the issue directly, they continually tried to pass the responsibility onto the manufacturer (Solid Gear) instead of accepting accountability as the seller. I had to send the boots back at my own expense to the address shown on their own website, and even after providing proof of postage, they still failed to acknowledge this properly.

It has now been over a month since my purchase, and I am still chasing a refund. The correspondence throughout has been slow, dismissive, and unhelpful, showing little regard for resolving the issue promptly. Instead of owning the mistake, they attempted to blame the manufacturer, leaving me chasing for updates.

Overall, a very disappointing experience — poor communication, lack of responsibility, and unnecessary hassle for what should have been a simple return.

19 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Three weeks and still no delivery!

Awful was promised it was a issue with the boot company. Was told dispatched which showed in the everi app. Now there's an issue and no update. I need these boots for work and I feel like I'm being treated like a fool! Avoid at all costs!

28 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Trouble diverting my parcel to…

Worst online company I've ever used.
Pathetic petty customer services.
DON'T USE THIS COMPANY
Try Workwear Express or Site King if you actually want your stuff delivered.

16 juni 2025
Review zonder uitnodiging
Logo Workwear Nation

Antwoord van Workwear Nation

Hi Paul, sorry we're slightly confused, you placed an order on Saturday and got in touch within 2 days requesting for the delivery address to be changed to your work address as you have fallen out with your neighbours and don't want them accepting parcels on your behalf, we have actioned this and you are now requesting for the parcel to be left at a parcel shop which isn't possible as this is a signed service due to value, the order is processed and is going direct to your works address as requested by yourself, we have checked the tracking and can see your order has been delivered within the given timeframes on our website.

Further to this we don't appreciate you calling our offices and swearing at our staff members.

Regards
Workwear Nation

Beoordeeld met 1 van de 5 sterren

DONT BUY FROM IF YOU NEED URGENT!

So I ordered work trousers and boots on the Friday 23/05/25, the Monday following was a bank holiday so I’ll give them an extra day or so, however, we are on the 4th of June now and they haven’t even been shipped to my courier yet. Any time you contact them they pass the buck to the maker of the clothing and say allow 5-8 business days which is a joke in its self. It would take me 19 hours and 41 minutes to drive to Poland to collect the work trousers(where they are coming from apparently), I could have drove there and back, spent a week visiting the country in my work trousers and still been back at work with them days ago. Won’t be ordering from this place again. Easy to use site but buy a month in advance. They don’t even give you the decency to tell you they purchase the clothing this way and there will be a wait time. Cut out the middle man and buy from original supplier.

4 juni 2025
Review zonder uitnodiging
Logo Workwear Nation

Antwoord van Workwear Nation

Hi James, sorry I'm unsure if you have read our delivery tab regarding different brands and estimated deliveries, due to the bank holiday last week the trousers were only sent from Snickers on Tuesday and we advise 5-8 working days for their deliveries as some of their stock is sent from Snickers Poland, we hold many sizes of this trouser however we only hold majority stock of the 32" leg as this is the most popular size, the long leg sizes are ordered direct from suppliers, we will have your order dispatched for you shortly.
Just for further clarification we do have a banner at the top of our website advising to check our delivery tab prior to ordering to avoid any confusion with delivery times.
Regards
Workwear Nation

Beoordeeld met 1 van de 5 sterren

I ordered my boots one week ago,no…

I ordered my boots one week ago,no dispatch,nothing.I don t even know when I will get them,poor service!

23 mei 2025
Review zonder uitnodiging
Logo Workwear Nation

Antwoord van Workwear Nation

Hi Cosmin, I'm not sure if you read the large banner at the top of our website asking you to get in touch prior to ordering if your order was urgent and to read the delivery tab prior to ordering to check the lead times. It clearly states that the Helly Hansen can on some occasions be sent direct from the supplier Helly Hansen and can take upto 5-8 WORKING DAYS.
You ordered on the 16th, were sent two emails, one at 8.30am and one at 9.58am again explaining the delivery times and giving you the UK tracking number, which will become active as soon as it clears customs.
Today is 5 working days into your purchase, I can see from the EU tracking that your item is in the UK now, so your item should be with you within the 5-8 working days we quoted prior to your purchase.
60% of our sales are dispatched direct from our UK warehouse and are delivered in 1-3 days, but with 146,000 lines available to purchase, we only keep the core selling lines here, which is why we advise contacting us prior to ordering.
I hope this clarifys.
Kind Regards
Anna

Beoordeeld met 1 van de 5 sterren

Order boots haven't received any email…

Order boots haven't received any email to confirm it's getting delivered

1 maart 2025
Review zonder uitnodiging
Logo Workwear Nation

Antwoord van Workwear Nation

Hi Darren, there must be some confusion here. You ordered on Friday afternoon at 5pm, your order was processed this morning (Monday) and you have left negative feedback?
I have called you to see what the issue is, but there was no answer. Feel free to get in touch if you have any queries
Regards
Antony

Beoordeeld met 1 van de 5 sterren

I WISH I HAD READ OTHER REVIEWS FIRST

I WISH I HAD READ OTHER REVIEWS BEFORE ORDERING. They keep no stock. Items are shipped from Poland. I asked to cancel my order after 8 days and was told it had just cleared UK customs. Funny that, as I was told the same story previously. I could not cancel without incurring a charge.
Ordered the exact same trousers from Screwfix and they arrived the next day, AND COST LESS MONEY.
READ THE REVIEWS FIRST, LIKE I DIDNT.

18 februari 2025
Review zonder uitnodiging
Logo Workwear Nation

Antwoord van Workwear Nation

Hi, we have looked into your order and can see it was delivered on time within the estimated 5-8 working days delivery, occasionally our stock is dispatched direct from the supplier if we do not have physical stock in our warehouse and therefore delivery can take longer, we do have a banner at the top of our website advising to check the delivery tab prior to ordering to avoid any confusion.
Regards
Workwear Nation

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