Colin was absolutely excellent. He was very patient, spoke clearly, and guided me carefully through every detail. He took the time to explain everything properly and made sure I understood fully. His... Toon meer
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Lees wat reviewers zeggen
I’ve worked for agencies throughout my 35 year career but can honestly say that Workwell are the best payment company I’ve used. Their communication is 1st class and deal with any enquiry in a super... Toon meer
Collin answered every question I had. He was polite and patient. He explained basic fundamentals that I was supposed to have learned. He didn’t feel like he had to do the findings for me. He explained... Toon meer
Liam was very helpful in helping me today many thanks Liam
Bedrijfsgegevens
Geschreven door het bedrijf
Workwell Contractor Solutions is a leading provider of compliant and secure payroll solutions for contractors, recruitment agencies, and businesses across the UK. With over 30 years of experience, we specialise in Umbrella Company services across various industries, ensuring contractors are paid accurately and on time. Our mission is to simplify payroll processes, minimise risk, and maximise compliance for our clients. Trusted by over 2,000 recruitment agencies and having paid over 10 million contractors, we are committed to delivering exceptional service and innovative solutions that empower businesses and individuals to thrive.
Contactgegevens
Verenigd Koninkrijk
- workwellcontractorsolutions.com
4,8
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Great & friendly people !
Great friendly people with good customer service orientation ! Quick resolution! Pleasant payroll company!
25 augustus 2026
Review zonder uitnodiging
Antwoord van Workwell Contractor Solutions
Hi,
Thank you for sharing such lovely feedback with us. We’re really pleased to hear that you found our team friendly and customer-focused, and that your query was resolved quickly. It’s great to know you’ve had such a pleasant experience with us.
Kind regards,
Workwell Contractor Solutions
Adam was great to deal with and helped…
Adam was great to deal with and helped with every query I had
25 augustus 2026
Review zonder uitnodiging
Antwoord van Workwell Contractor Solutions
Hi,
It’s lovely to hear that Adam was so helpful and able to support you with all of your queries. We really appreciate you taking the time to share your feedback and will be sure to pass your kind comments on to him.
Kind regards,
Workwell Contractor Solutions
Great service
Very straight forward and easy to register, polite and helpful staff as well
24 augustus 2026
Review zonder uitnodiging
Antwoord van Workwell Contractor Solutions
Hi,
We’re delighted to hear that you found the registration process straightforward and easy, and that our team provided such polite and helpful service. Thank you for sharing your positive experience with us – we really appreciate it.
Kind regards,
Workwell Contractor Solutions
Spoke to Carl earlier about salary sacrifice, etc
Spoke to Carl earlier about things including salary sacrifice- really helpful and friendly, and got me all the info I needed. Thank you!
21 augustus 2026
Review zonder uitnodiging
Antwoord van Workwell Contractor Solutions
Hi,
It’s great to hear that Carl was able to help with your queries and provide you with all the information you needed regarding salary sacrifice. We’re pleased you found him friendly and helpful, and we’ll be sure to pass your kind feedback on to him.
Kind regards,
Workwell Contractor Solutions
Great service
Great service! Very helpful and was more than happy to answer additional questions!
21 augustus 2026
Review zonder uitnodiging
Antwoord van Workwell Contractor Solutions
Hi,
We really appreciate you sharing your positive experience with us. We're pleased to hear that our team member was helpful and happy to answer all of your questions. It's great to know you received the support you needed.
Kind regards,
Workwell Contractor Solutions
Adams a good ol’ boy
Adams a good ol’ boy. Recommend to anyone and everyone. Anything you’re unsure on, he rewords, explains, and helps.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Workwell Contractor Solutions
Hi,
Thank you for taking the time to leave a 5-star review. We're delighted to hear that Adam was able to explain everything clearly, reword things where needed and provide helpful support with your queries. We really appreciate you recognising his efforts and will be sure to pass your kind feedback on to him.
Kind regards,
Workwell Contractor Solutions
Lesley was very helpful with finding…
Lesley was very helpful with finding out about payment. Nicely spoken too
20 augustus 2026
Review zonder uitnodiging
Antwoord van Workwell Contractor Solutions
Hi,
Thank you for taking the time to leave your feedback. We're delighted to hear that Lesley was able to help with your payment query and that you found her friendly and approachable. Thank you for recognising her support, and we'll be sure to share your comments with her.
Many thanks,
Workwell Contractor Solutions
Antwoord van Workwell Contractor Solutions
Hi,
Thank you for taking the time to leave your feedback. We're delighted to hear you had a great experience and found the service to be excellent. Your support is greatly appreciated, and we're pleased we could provide a positive experience.
Kind regards,
Workwell Contractor Solutions
Lesley dealt with a query ihad
Lesley dealt with a query ihad. And was soo patient and helpful. Very much appreciated
20 augustus 2026
Review zonder uitnodiging
Antwoord van Workwell Contractor Solutions
Hi,
Thank you for taking the time to leave a 5-star review. We're delighted to hear that Lesley was patient, helpful and able to assist with your query. We'll be sure to pass your kind feedback on to her, and we're pleased she made such a positive impression.
Many thanks,
Workwell Contractor Solutions
Excellent customer service
Lesley was very helpful and provuded me with my query efficiently.Excellent customer servce.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Workwell Contractor Solutions
Hi,
Thank you for taking the time to leave your feedback. We're pleased to hear that Lesley was able to assist with your query efficiently and provide the excellent customer service you expected. We appreciate you taking the time to recognise her support and will share your comments with her.
Kind regards,
Workwell Contractor Solutions
James was great on the phone
James was great on the phone. Provided the correct information I required. Discussed how to sign up to the plus package when on the portal and could sign up for paying into private pension when I was ready. He listened and I felt a valued customer.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Workwell Contractor Solutions
Hi,
Thank you for taking the time to leave such a detailed review. We're delighted to hear that James provided the information you needed, explained your options clearly and made you feel like a valued customer throughout the conversation. Thank you for recognising his excellent service, and we'll be sure to pass your feedback on to him.
Many thanks,
Workwell Contractor Solutions
Great service very easy to get set up…
Great service very easy to get set up with workwell.. Patrick was very helpful..
17 augustus 2026
Review zonder uitnodiging
Antwoord van Workwell Contractor Solutions
Hi,
Thank you for taking the time to leave your feedback. We're delighted to hear that getting set up with Workwell was straightforward and that Patrick was able to provide such helpful support. Thank you for recognising his efforts, we'll be sure to share your kind comments with him.
Kind regards,
Workwell Contractor Solutions
Very helpful and polite communication
Very helpful and polite communication
13 augustus 2026
Review zonder uitnodiging
Antwoord van Workwell Contractor Solutions
Hi,
Thank you for taking the time to leave your feedback. We're pleased to hear that you found our communication helpful and polite, and we appreciate your positive comments.
Feedback like yours helps us continue improving the service we provide.
If there's anything we could have done to make your experience a 5-star one, we'd love to hear your thoughts.
Many thanks,
Workwell Contractor Solutions
The adviser Lesley was very helpful and…
The adviser Lesley was very helpful and friendly as well as having the patience for my lack of online form filling abilities.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Workwell Contractor Solutions
Hi,
Thank you for taking the time to leave a 5-star review. We're delighted to hear that Lesley was friendly, patient and able to support you through the online forms. Thank you for recognising her helpful approach; we'll be sure to pass your feedback on to her.
Kind regards,
Workwell Contractor Solutions
Fast and helpful
Easy to talk to them, Liam in the customer support department was also very helpful and helped me get set up on the Portal very quickly and easily, even checked if I was within the timeframe to get paid without me asking, overall the experience was straightforward and helpful.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Workwell Contractor Solutions
Hi,
Thank you for taking the time to leave your feedback. We're delighted to hear that Liam was able to help you get set up on the portal quickly and make the process straightforward. It's great to know he went the extra mile to check your payment timeframe and ensure everything was clear for you. We'll be sure to share your kind comments with him.
Many thanks,
Workwell Contractor Solutions
I got my call received by a cracked guy…
I got my call received by a cracking guy Patrick what an asset from the very beginning of the call he broke everything down and talked me through everything fantastic
12 augustus 2026
Review zonder uitnodiging
Antwoord van Workwell Contractor Solutions
Hi,
Thank you for taking the time to leave such great feedback. We're delighted to hear that Patrick took the time to explain everything clearly and guide you through the process from start to finish. Thank you for recognising his excellent service; we'll be sure to pass your comments on to him.
Kind regards,
Workwell Contractor Solutions
Antwoord van Workwell Contractor Solutions
Hi,
Thank you for taking the time to leave a 5-star review. We're pleased to hear that you find us easy to work with and that you've had a positive experience with our service. We really appreciate your feedback.
Many thanks,
Workwell Contractor Solutions
Very good service
Very good service, never had any problems with this company.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Workwell Contractor Solutions
Hi,
Thank you for taking the time to leave your feedback. We're delighted to hear that you've consistently had a positive experience with us and that we've been able to provide reliable service. Your continued support is greatly appreciated.
Kind regards,
Workwell Contractor Solutions
Great service from James
There was no delay with answering my call. The call handler was very patient, professional, and, actually made me feel as if my concerns were important. He was reassuring and made all efforts to ensure that the issue was resolved; even had a call back with a progress report! Brilliant. Thank you James
7 augustus 2026
Review zonder uitnodiging
Antwoord van Workwell Contractor Solutions
Hi,
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that James provided patient, professional and reassuring support, and that he kept you updated while resolving your query. Thank you for recognising his efforts; we'll be sure to share your feedback with him.
Many thanks,
Workwell Contractor Solutions
Amazing staff spoke to carl and jist…
Amazing staff spoke to carl and jist emailed them for some documents today related to employment letter and contract/ assignment confirmation letter so belief me their team reached out to me within 2 to 4 hours. Highly satisfied woth thie customer service.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Workwell Contractor Solutions
Hi,
Thank you for taking the time to leave such positive feedback. We're delighted to hear that Carl and the team were able to assist with your document request so promptly. Providing responsive and efficient customer service is something we pride ourselves on, and we're pleased this was reflected in your experience.
Kind regards,
Workwell Contractor Solutions
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