123refills Reviews 

325
•
TrustScore 2 uit 5

1,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

All the online suggestions which are way more detailed than the little info to troubleshoot counterfeit/clone cartridges (which are what these are) sent with the cartridges did not work for me for my... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered three toner cartridges to qualify for free shipping. All three were bad leaving black smears all over the page. I ordered another from another company and it worked perfectly. I called , lef... Toon meer

Beoordeeld met 1 van de 5 sterren

The company doesn't honor it's 360 day guarantee on ink cartridges. They sent cartridges that don't have an HP chip in them for my HP printer. After weeks of asking for replacements that work, they... Toon meer

Beoordeeld met 5 van de 5 sterren

Reasonable prices and good services make an important reason to use their offers. Place an order and forgot to tick the box before sending for the discount code and free shipping. Sent an email and ga... Toon meer

Bedrijfsgegevens

  1. Tonerleverancier
  2. ook in
  3. Computer & laptop accessoires

Informatie afkomstig van verschillende externe bronnen

Ink Refills - Bulk Ink, inkjet cartridge and laser toner refill kits for all printer cartridges


Contactgegevens

1,9

Slecht

TrustScore 2 uit 5

325 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,9

Alle reviews

(325)

3 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great

Great prices and awesome items to find and try!

3 oktober 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Better than OEM

Having purchased a refill kit a few years back for an HP printer we had, I now have a Canon that needed ink. Great success from first experience so stayed with a company that I know the quality of their products. Never any issues with the ink or applicators. Excellent ink and expedient shipping.

29 september 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simple and Easy

I was skeptical at first, as I've had friends who had bad luck with refilling ink cartridges at Costco. The kit had everything needed and the instructions were simple. It was easy to do and the refilled cartridges work great! I definitely recommend saving the money you'd spend purchasing new ink cartridges and do it yourself.

29 september 2015
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Using ink refill kit.

So far, the Magenta and yellow seem to work. The cyan was weak and bled over to the other colors during the test page operation. The black seem to print okay.
I thought I'd let the ink settle a bit in order to see if I get a smoother print.
Feel free to inquire in the future, for I will let your company know how your product is working.
Thanks

25 september 2015
Review zonder uitnodiging
Logo 123refills

Antwoord van 123refills

We are sorry to hear about the cyan bleeding over to the other colors, this is most likely due to overfilling, but we will reach out to you to help resolve.

Beoordeeld met 2 van de 5 sterren

Disappointed

Poor packaging as one of the ink jar leaked in transit. More frustrating was the really poor quality of the instructions - unable to find a match for my printer despite being sold the kit as a match to my printer on the website.

23 september 2015
Review zonder uitnodiging
Logo 123refills

Antwoord van 123refills

We will reach out to you to assist. The models are listed by cartridge model since there are dozens of printers for a given cartridge model, the index list is shorter if you look by cartridge model. We will help with a replacement on the bottle that leaked in transit.

Beoordeeld met 3 van de 5 sterren

Second order

This is the second order of the what I assume are the rebuilt ink. The color ink worked fine but I have had trouble with the black 3 of 4 did not work .

21 september 2015
Review zonder uitnodiging
Logo 123refills

Antwoord van 123refills

We are sorry to hear about the trouble and will reach out to you to resolve.

Beoordeeld met 5 van de 5 sterren

Excellent customer focus and service

Have been with 123refills for the last seven years. Steve has been my contact for 99% of that time. He is fast, efficent, not your typical droning voice trying to sell you more. He has taken the time to understand my business and has helped make it more successful.. Five stars for Steve.

16 september 2015
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Three outa four

Don't know what to think. Printer would not use any refilled cartridges from another company, none of them. 123refill cartridges all worked but blue- tried two blue cartridges I ordered from 123refill - NG. The rest appear to work fine.

I just know i won't pay for OEM cartridges, so I'll keep pluggin'.

15 september 2015
Review zonder uitnodiging
Logo 123refills

Antwoord van 123refills

We are sorry that you had trouble and are reaching out to you to resolve.

Beoordeeld met 5 van de 5 sterren

Good Products, Good Prices, Fast Service!

Good source for remanufactured ink, they work as advertised. Get on the 123 e-mail list for the sales with free shipping which they send out periodically. I buy from 123 several times a year and have been satisfied with their products. Highly recommend.

15 september 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Refurbished cartridges.

Thanks for help me save money and thank you for your excellent service. Keep up the good work

13 september 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent product and great service.

For at least the past 5 years I have ordered a lot of bulk ink and 2 chip re-setters for a Canon Pixma pro 9500, and more recently, their own brand of cartridges for a Canon MG6620 (whose cartridges have a non-replaceable chip, thus un-refillable).
Their ink is a great quality and a whole lot cheaper than buying new cartridges from Canon or other retailers.
I would highly recommend this company for your printer ink needs.

11 september 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Inks, Great Prices

The inks work perfectly well in my Canon IP7220. I have no reservations about there quality and the prices are terrific. Would recommend them to anyone.

11 september 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

123refills Review - Orders of Cartridges

I have used 123refills about four times to order printer cartridges, and have had excellent service and products each time. Also found 123refills to be cost competitive with other suppliers. Patrick was the service representative that represented 123refills for my orders. Very professional.

11 september 2015
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

HORRIBLE COMPANY! DO NOT WASTE YOUR MONEY HERE!

With all the ink companies online these days, you'd think these guys might actually try some customer service, but the only way they stood out was by providing a horrible experience. I've shopped online for years, and bought everything from my car to the kitchen sink, and this company was the worst! Shipped me the wrong. Ink cartridges, refused to pay return shipping, refused to give me a refund, (I ended up having to purchase locally), credit only, unless they take a 15% restocking fee! So, I asked for a supervisor, and since they're all talking to you from India, Mr Super was hard to understand, but told me "too bad, you order wrong thing, you pay return, get credit or pay fee. When asked if 15% was worth a bad review, I was told to pretty much JUMP OFF.

DO NOT PATRONIZE THIS COMPANY, TOO MANY OTHER, BETTER CHOICES AVAILABLE!

UPDATE!
OH MY GOD! I called these people FOUR TIMES to try to get an RMA number (returns will be refused without one!), so I can return the WRONG CARTRIDGES they sent me, and THEY CANNOT ISSUE ME ONE!!! I spoke to 3 different people, and could not get this done. They will notify the "RMA DEPT", and I should get one by email sometime in the next day.
ALL I WANT TO DO IS RETURN THIS GARBAGE, AND GET MY REFUND, (LESS 15%!!!), and they can't even manage to do that!!!! AAAHHHHHH!!!!!!

SERIOUSLY! DO NOT DO BUSINESS WITH THIS POORLY RUN COMPANY, YOU WILL BE SORRY!

10 september 2015
Review zonder uitnodiging
Logo 123refills

Antwoord van 123refills

We are looking into this complaint, the service you describe is not indicative of our customer service, and we are taking this very seriously to see who you communicated with and what happened. We do not see any communication from you via email regarding this issue, so we are wondering if you had this experience by phone? And do you remember who you spoke with? This is for purposes of identifying the individual who you dealt with in order to address the issue, but we will reach out to you nonetheless directly to get this info and also to solve your problem.

Beoordeeld met 5 van de 5 sterren

great .. Actually fits

works fine good price it fits even if it was not of the usual color..(packaging).. loved it would buy again when there is a sale that has free shipping

9 september 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Products. Great Value. Quick Shipping.

I have you 123refills for a few years and I keep coming back. Their easy to use online ordering, their affordable prices, their quality products, and their fast shipping make it the BEST place to purchase replacement printer cartridges. Just Say No to Overpriced cartridges sold in store. Just Say Yes to 123Refills.

6 september 2015
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good products, competent service

About ten years ago a friends suggested I stop buying ink at regular stores and use your company. I was a little cautious, at the time I didn't really trust online purchasing. (I still don't by the way). Nevertheless, I trust my friend and it turned out to be very good advice. I've purchased several cartridges every year from you since her tip. Every transaction was quick, the correct product delivered and the prices (with a coupon) is always low. I would and have recommended this company to others.

6 september 2015
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer