123refills Reviews 

325
•
TrustScore 2 uit 5

1,9

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Beoordeeld met 1 van de 5 sterren

All the online suggestions which are way more detailed than the little info to troubleshoot counterfeit/clone cartridges (which are what these are) sent with the cartridges did not work for me for my... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered three toner cartridges to qualify for free shipping. All three were bad leaving black smears all over the page. I ordered another from another company and it worked perfectly. I called , lef... Toon meer

Beoordeeld met 1 van de 5 sterren

The company doesn't honor it's 360 day guarantee on ink cartridges. They sent cartridges that don't have an HP chip in them for my HP printer. After weeks of asking for replacements that work, they... Toon meer

Beoordeeld met 5 van de 5 sterren

Reasonable prices and good services make an important reason to use their offers. Place an order and forgot to tick the box before sending for the discount code and free shipping. Sent an email and ga... Toon meer

Bedrijfsgegevens

  1. Tonerleverancier
  2. ook in
  3. Computer & laptop accessoires

Informatie afkomstig van verschillende externe bronnen

Ink Refills - Bulk Ink, inkjet cartridge and laser toner refill kits for all printer cartridges


Contactgegevens

1,9

Slecht

TrustScore 2 uit 5

325 reviews

5 sterren
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3 sterren
2 sterren
1 ster

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1,9

Alle reviews

(325)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Consistent quality customer service over several years.

Once again, I am very pleased with both the prompt delivery and product quality of my last order. I have never had any problems with anything I ordered over the years and know that this is a company I can depend on. Because of this consistency I continue to purchase printer supplies from them as well as recommend them repeatedly to both family and friends.
In this day and age, customer service and product quality are not as important as they once were. I believe that we have gone from wanting quality, durability, etc. when purchasing an item to a society that would rather replace than repair because it's easier and less time consuming. I believe this company still possesses those time honored standards of long ago and that is why they have my business.

28 februari 2015
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Didn't arrive on time

Ordered edible printer for my wife for her birthday. Two days before it was supposed to arrive, I got an email that it was back ordered. I called once, and they said it was already delivered. I called a second time and they said it was already shipped. The third time I called I finally got a tracking number, and saw it was shipped that day. Honesty or communication would have worked better than misinformation and no communication. I will not use this company again. Too much of a hassle.

28 februari 2015
Review zonder uitnodiging
Logo 123refills

Antwoord van 123refills

We are sorry about this experience, we will reach out to you to try resolve

Beoordeeld met 4 van de 5 sterren

HP Ink Refills

Great service. Product has been working great so far. Would for sure buy from them again.

27 februari 2015
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Order Disorder

I ordered an Epson continuous ink system with ink... but when it finally came in the mail 8 days later it was the ink only and no ink system. I called and the representative who told me to email a picture of what I received to them and they would take care of it. Two days passed and no email return or phone call. So I called them again. They apologized and assured me it was being taken care of. Today is 6 days after I called about the problem and 16 days after the original order was placed and still not even an email to respond or apologize for their mistake. I own a business myself and can't imagine treating my customers this way after I made a mistake. Will NEVER do business with a company that doesn't appreciate their customers. Thank God for the free market that allows me to buy the same product from another company who appreciates their customer's business.

27 februari 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Continuous Ink System

Great value. Came within two weeks of order. Best direction with color pictures for a simple installation the I have ever read. Still need to use ink that is in machine but looking forward to using product in the very near future.

26 februari 2015
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I am not getting the cartridges I need. They sent me refill bottles I don't know how to do with it.

I was very upset to receive refill bottles from the shipping instead of cartridges. I never want refill bottles!!! In the past, I order from other companies and it has never made wrong.
This company sent to refill bottles and you need to do a lot to fix it.
Their website is confusing I didn't realize I will get bottles of ink until I opened my shipment.
I am asking a refund now. I don't know the rest yet, I will keep you updated.

26 februari 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

You're awesome and appreciated!

I am very happy that I can get my ink cartridges at such a phenomenal price! I could not afford to print in color without 123refills! Thanks.

26 februari 2015
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Shipping reception time

I have always had a good experience with 123 Refills, but for some reason, my order was shipped on 2/16 2 day priority but I did not receive it until 2/25. I realize that this was probably not their fault, but instead the fault of the USPS.

25 februari 2015
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

fash shipping, great prices.

So far I have been satisfied with my past purchases. They ship fast and their products are great. The only thing I wished they had was more options on colored wafer paper. But overall great products.

25 februari 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

New Customer

I am a new customer and have not had time to form an opinion, but so far, everything has been a positive experience.

24 februari 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would buy again!

Great price for ink refills. Shipment went great. Would buy from here again to refill my home printer.

24 februari 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product at a great price with prompt delivery

I needed refill ink for my Canon printer. I was able to get a full kit (including both types of black) for under $24 with free shipping. My ordered arrived in less than a week. The ink itself works great with my printer. I'm looking forward to ordering from 123refills when I run out of ink!

23 februari 2015
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

will not ever deal with them again

This was my 3rd order. The first two orders were fine this last one was the wrong cartridges and further very poor quality.
Have major issues in trying to return these cartridges for a refund, customer service sucks.
WARNING, STAY AWAY FROM THIS COMPANY

22 februari 2015
Review zonder uitnodiging
Logo 123refills

Antwoord van 123refills

We are very sorry to hear about your experience, we want to make this right and will reach out to you shortly.

Beoordeeld met 5 van de 5 sterren

Super Fast delivery

I've ordered refill ink from other places & this is by far the quickest delivery I've had. It's just as advertised & we'll be using this company again!

20 februari 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good job

I had stocked up on ink because I go through a lot of it for work and then my printer broke down. I was happy to be given credit for the unused ink and was able to get ink for my new printer in the right size. Thanks so much for doing that. It is greatly appreciated. And it all went smoothly as well!!!

19 februari 2015
Review zonder uitnodiging

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