1877forparts.com Reviews 

22
•
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Terrible customer service. I ordered a A/C blower part and they sent me the wrong part number. They insisted it was correct but cross-reference check with Mitsubishi showed otherwise. They were suppos... Toon meer

Beoordeeld met 5 van de 5 sterren

The bathroom fan blower arrived quickly, fit perfectly and is quiet when running. These 70+ year olds were able to replace the old one easily (well, a hammer blow to get the last tab firmly in place)... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

their website shows a picture of a different pump and the one they sent is not a drop in replacement, so beware. what you see is not what you get. and a 30% restocking fee means they don't care beca... Toon meer

Beoordeeld met 5 van de 5 sterren

I live in a small remote town in the middle of nowhere. My furnace motor seized and fan assembly grenaded. I found the entire blower assembly at 1877ForParts.com and ordered it. Kyle reached out to ge... Toon meer

Bedrijf heeft geantwoord

3,4

Gemiddeld

TrustScore 3.5 uit 5

22 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,4

Alle reviews

(22)

12 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Terrible customer service

Terrible customer service. I ordered a A/C blower part and they sent me the wrong part number. They insisted it was correct but cross-reference check with Mitsubishi showed otherwise. They were supposed to send me a return label. That was last Monday. They have not sent it yet and all communication since has been ignored. This was an expensive part and I got majorly screwed! Buyer Beware.

1 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Buyer beware!!

Buyer beware!!! Check to see the return policy. This company makes it very difficult to return a part that is either the wrong part or if you are unsatisfied with the part. I ordered a drain pan for my AC unit. When it arrived, the tech said immediately that it wouldn’t fit. When I wanted to replace it with the correct part size 1877 For Parts said they would accommodate me, (This is all by email. You can’t talk to a person) but I had to ship it back in the same box by the original shipper, UPS paying 3 times as much as their company price and because they sent the wrong part but said, “that’s the part you ordered, no mistake on our end”, I would have to pay a 30% restocking fee. The part cost $118.00 plus $20.83 for shipping a total of $139.78. I had to pay $64.91 to ship it back in the original packing or they would not honor my refund. You would think I would be credited for the full cost of the part for all this trouble, but no chance. They charged me the 30% restocking fee and was credited only $81.27 so you do the math. I lost money sending the part back. In hindsight, I should have just trashed the part. They made out because they can resell the part and I just feel like a sucker. At least I got a little refund so I got to give them a little credit for that and why I gave them One Star. Stay away from this company if there is any question that you just might have to return the part. Long and short I went with another company called Supply House. The part fit great and even if it didn’t fit, their return policy is very fair. Good luck.

5 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

(almost) easy peasy

The bathroom fan blower arrived quickly, fit perfectly and is quiet when running. These 70+ year olds were able to replace the old one easily (well, a hammer blow to get the last tab firmly in place) but electrical hookup worked perfectly as did fit of blower in ceiling hole.

6 augustus 2026
Review zonder uitnodiging
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Antwoord van 1877forparts.com

Thanks for the review! Happy to hear that your part arrived quickly and fits well for you.

Beoordeeld met 5 van de 5 sterren

The item arrived in a week and fit like…

The item arrived in a week and fit like a glove. I can't even hear the fan running, and no fog on the bathroom window.

1 juli 2026
Review zonder uitnodiging
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Antwoord van 1877forparts.com

Appreciate the review George! Very glad to hear that the part fits correctly and that the fan is much quieter now.

Beoordeeld met 5 van de 5 sterren

This is a small family owned business…

This is a small family owned business and I will use them again very happy with Service shipping and product.

18 juni 2026
Review zonder uitnodiging
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Antwoord van 1877forparts.com

Thanks for the review Hays! We are a family owned business so we appreciate your kind words about our service.

Beoordeeld met 1 van de 5 sterren

What you see is not what you get.

their website shows a picture of a different pump and the one they sent is not a drop in replacement, so beware. what you see is not what you get. and a 30% restocking fee means they don't care because their profit is the same whether you return it or not. in fact, they may make more if you do return it!

30 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super easy and super fast delivery and…

Super easy and super fast delivery and the price was right

24 april 2026
Review zonder uitnodiging
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Antwoord van 1877forparts.com

Appreciate the review Shawn! Glad to hear that it was super easy to order from us and that we had super quick delivery.

Beoordeeld met 5 van de 5 sterren

Fast Shipping

Fast Shipping! Customer support was knowledgeable! Product fit perfectly!

2 februari 2026
Review zonder uitnodiging
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Antwoord van 1877forparts.com

Thanks for the review Chris! Glad to hear that we were knowledgeable and able to assist you and also that your order shipped quickly.

Beoordeeld met 5 van de 5 sterren

Great service saved me big bucks!

I live in a small remote town in the middle of nowhere. My furnace motor seized and fan assembly grenaded. I found the entire blower assembly at 1877ForParts.com and ordered it. Kyle reached out to get the furnace serial# to confirm I had ordered the correct part. It showed up quickly, packed great and undamaged. It was a simple plug and play repair. Living in such a small remote area, I would have payed an outrageus repair bill or possibly been talked in to a furnace replacement. Thank You!

3 februari 2026
Review zonder uitnodiging
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Antwoord van 1877forparts.com

Thanks for the review Zeke! Very glad we could be a part of fixing your furnace!

Beoordeeld met 5 van de 5 sterren

I was pulling my hair out trying to get…

I was pulling my hair out trying to get a part for my dad's water heater and NO ONE in town had it and it was going to take a month for the part. So, I called 877forparts.com and they had it and sent it out right away. There very pleasant to talk with.

30 december 2025
Review zonder uitnodiging
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Antwoord van 1877forparts.com

Thank you for the review Laura! Very glad to have helped you find the part that you needed!

Beoordeeld met 5 van de 5 sterren

Great service

They had the part I needed for a bit less cost. Kyle was great to work with and figured out a good shipping price. Will do business with them again.

5 december 2025
Review zonder uitnodiging
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Antwoord van 1877forparts.com

Thank you for the review! We are glad that you are happy with our level of service!

Beoordeeld met 5 van de 5 sterren

Great service

Great service, easy to place order and fast deliver.
Thank you!! :)

18 oktober 2025
Review zonder uitnodiging
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Antwoord van 1877forparts.com

Thank you for the review! We are glad that you are happy with the order and quick delivery!

Beoordeeld met 1 van de 5 sterren

I ordered a motor from them they sent…

I ordered a motor from them they sent me the wrong motor then they wanted to charge me a 30% restocking fee for their mess up I would never order from this company again and I would advise people not to order from them either

4 september 2025
Review zonder uitnodiging
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Antwoord van 1877forparts.com

Hi Irwin, we did send you the exact motor that you ordered (Lennox 98W65). The correct motor that you need for your XC21-036-230-02 system is the Lennox 98M39 which we also carry. Unfortunately that isn’t the part that you ordered.

We encourage customers to contact us (via email or call) prior to placing an order if they are unsure of the part(s) that they need since we can look up the correct replacement parts based on a customer’s system model number and serial number.

Beoordeeld met 1 van de 5 sterren

I would leave a negative zero

I would leave a negative zero. This is a scam. THEY DO NOT ANSWER THE PHONE, NOR RETURN MESSAGES. If I would have seen these reviews earlier I would have RAN. All they have to do is file a claim and will NOT respond and UPS won't file without them. Somebody is giving me my money back.

30 april 2025
Review zonder uitnodiging
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Antwoord van 1877forparts.com

Hello, I’m very sorry that you received poor service in the past. We did undergo an ownership change in July 2025 and are under new management at this time. I’m confident that your experience will be much more positive going forward.

Beoordeeld met 1 van de 5 sterren

I was told that the item would be there…

I was told that the item would be there Friday. The plumber called me it never came. When I contacted you, I was told it would be there on Monday. I responded that I was now screwed because the house upstate needed the part to keep the heat on and now, I had to hope that the pipes don't freeze. The response from your employee is that everyone gets into a tizzy because they don't get the item in 1 day and that he did his job and that ups didn't do there's so it's not his fault. So, on the website it says will be there Friday. If the brain surgeon knew that this was a problem that they have been having 1 he may have suggested 2day guaranteed delivery and 2 maybe talk to his supervisor and say maybe we should talk to ups about their delivery system and maybe try someone else. But that didn't happen, but he has developed a thick skin from everyone complaining. Maybe he should try sitting in a hole while someone is lobbing mortar shells at you or 75 mm shells all while being shot at. see how thick your skin is then. I SUGGEST THAT YOU FIND ANOTHER COMPANY TO DEAL WITH THE SURVICE WAS HORRIBLE. NO ONE ANSWERS THE PHONE AND YOU GET NO HELP PLUS THE PART WAS THE WRONG ONE. 1 STAR IS TO MUCH PLUS THERE IS NO CORPERATE OFFICE NUM WHICH MEANS THAT THIS REVIEW CAN JUST BE USED FOR TOILIT PAPER

14 maart 2025
Review zonder uitnodiging
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Antwoord van 1877forparts.com

Hi Mike, I’m very sorry that you received poor service in the past. We did undergo an ownership change in July 2025 and are under new management at this time. I’m confident that your experience will be much more positive going forward.

Beoordeeld met 1 van de 5 sterren

Scam company

Sent damaged part customer service will not respond this is a scam company they sent a part that was damaged and shipped anyway do not do business with this company take heed to their abysmal rating you have been warned

22 december 2024
Review zonder uitnodiging
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Antwoord van 1877forparts.com

Hello, I’m very sorry that you received poor service in the past. We did undergo an ownership change in July 2025 and are under new management at this time. I’m confident that your experience will be much more positive going forward.

Beoordeeld met 1 van de 5 sterren

Their delivery takes forever

Their delivery takes forever. If You want to wait several weeks to get Your parts, this is a right company for You.

6 december 2024
Review zonder uitnodiging
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Antwoord van 1877forparts.com

Hi Stephan, I’m very sorry that you received poor service in the past. We did undergo an ownership change in July 2025 and are under new management at this time. I’m confident that your experience will be much more positive going forward. We ship all orders for in-stock parts the same business day (if placed before 1p ET).

Beoordeeld met 1 van de 5 sterren

Never got a refund or credit for the…

Never got a refund or credit for the product I ordered, as stated in another review my emails were ignored regarding the status. I used my own money to ship the item back too. I called their number, left a message, and was never called back. It's been 3 months and I haven't heard anything back from them. They got their product back and I'm out over $80.00. I do not recommend this company.

1 oktober 2024
Review zonder uitnodiging
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Antwoord van 1877forparts.com

Hello, I’m very sorry that you received poor service in the past. We did undergo an ownership change in July 2025 and are under new management at this time. I’m confident that your experience will be much more positive going forward.

Beoordeeld met 1 van de 5 sterren

This people one time got your money …

This people one time got your money don't want to know what you have to ask don't answer phone don't reply this is scan do never do business with this company is an scam

7 november 2024
Review zonder uitnodiging
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Antwoord van 1877forparts.com

Hello, I’m very sorry that you received poor service in the past. We did undergo an ownership change in July 2025 and are under new management at this time. I’m confident that your experience will be much more positive going forward.

Beoordeeld met 1 van de 5 sterren

I ordered the wrong part and wanted…

I ordered the wrong part and wanted their help exchanging it for the right one. They never replied to my messages or calls. I am stuck with the wrong part.

25 april 2024
Review zonder uitnodiging
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Antwoord van 1877forparts.com

Hi Diego, I’m very sorry that you received poor service in the past. We did undergo an ownership change in July 2025 and are under new management at this time. I’m confident that your experience will be much more positive going forward.

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