4mypet Reviews 71

Had a catio put up for my cats and the men Shaun and Neil were absolutely lovely and the weather was not great here in Brighton winds and rain but they worked really hard to get this done so pleased with the catio and cats love it would highly recommend this company and will definitely use the company again thank you guys for everything Sara 😊😊

I contacted the company for a quote for a bespoke size catio, giving all the information they requested on the "Bespoke Made To Order Range" page in the Catios section on their website.

They replied with a single sentence: "Because your opting to fit this we need from you the exact panels sizes you require, we can price you for these them".

Nowhere on the website does it say that if we don't want them to install the catio we have to specify the individual panel sizes. Nor does it give any information (such as the sizes of the timber used and any maximum or minimum sizes) to allow us to do so.

For a bespoke catio or bespoke anything else without their installation service, go elsewhere as they don't want to know, despite information to the contrary on their website.

Staff was incredibly helpful from planning talk the way to delivering and installing. Perfect sized catio!

Catio arrived on time with no issues. Top quality catio and very easy to put together. Looks like it was last for many years.

Customer service was brilliant. Staff so helpful. Very efficient communications. Panels delivered on time. Delighted with product.

Great responses to 2 phone queries before ordering.
Easy to order on line, updates received and delivery date was quicker than expected.
No issues on delivery day.
Catio was well constructed and of really good quality. Very happy with the purchase

Best place to get catios from ,well made not like a lot of junk you see ,i have purchased 2 and may need another soon for a stray.
They made me some tunnels aswell so i could link the catios , these a very good quality too.
So highly recommended with free delivery always helpful if you ring or email

Helpful, able to speak to project manager. Delivered on time, excellent service

Thanks to 4mypet for my catio they were very helpful and friendly and delivery was good I was given plenty of notice so I could arrange to be home its
very well built and it comes with the panels all done anyone thinking of getting one then do it myself 2 cats absolutely love it playing on the shelves rope bridge and ladder they even have a sleep crate it's allowed them to have outdoor space to play but also keep safe

Easy to order, quick service and a quality product. Everyone on the team incl Chloe, Paul and the brilliant installers Jordan and Wayne were professional and helpful.
Good value and highly recommended.

5 stars they deserve nothing less. Simple and super friendly from start to finish

Quality materials, easy to put together and delivery was quicker than estimated. Great find and I will order more in future

Excellent product. The delivery driver was really helpful with some tips about constructing the cateo. It is very well made and easy to construct. The cats love it!

From ordering to delivery the company were brilliant! The cats love the Catio- and it is extremely well constructed and was very straightforward to put together. Will definitely use again in the future.
I am glad I went for the black roof, as it has provided much needed shade this summer.

Good product, excellent customer service and installation

What an amazing shopping purchase from start to finish.
Staff knowledgeable and extremely helpful. Ordered, delivered and installed efficiently.
Wayne and his partner who fitted it were on time, polite and efficient. Great standard of work.
1 of my cats is blind now and I feel she will be safe in the catio as it is very secure.
The other cats seem to like it too.
Catio looks good too better then I expected.
Highly recommended company

Amazing company communication really good from beginning to end with Natalie! Love the catio it’s perfect and Shaun and Neil went above and beyond to make the tunnel fit in a very awkward space, Cats all love it and spend most their time in the Catio first class service!!

Its is an excellent structure for my cats for whom it has made a very safe home at a freinds house whilst I am better homes. The delivery was straightforward a d the instuction adequate for and experince diyer though probably not enough for an absolute beginner. Thry do offer assesmbly though. Very sturdy and does not need tethering down

Extremely happy with my purchase, from day one this company was brilliant answering questions and emails within the same day!
The catio is made to the highest standard, myself and son installed it ourselves and it was extremely easy to do. However if you aren't comfortable to do it alone, they can do the install or talk you through the process.
My 3 cats love it, out every day from morning to evening, even in the rain.
Would happily recommend this company to others thinking about getting a catio/enclosure.

Did have alot of problems but got there in the end. Your comany was very helpful, and thank you for that.I can say though, one thing I personally think the wire could be abit thicker as it is very flimsy and snaps very easy.