I am totally dissatisfied with customer service. I order 2 scarfs and had to chase delivery giving them proof they hadn’t sent them, they then sent them but one was the wrong scarf, despite me sendin... Toon meer
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Lees wat reviewers zeggen
I’ve bought 3 scarves from this company. The quality is brilliant, were exactly as appeared on site, and received them within 3 days. Absolutely brilliant customer service. I wish every online com... Toon meer
I’m so happy with the bags I ordered. I only wanted one bag but could not decide because I loved them all so narrowed it down to two. Multiple compartments are extremely handy as I can never usually f... Toon meer
I recently had to return an item. I paid for the return postage and recorded the delivery. I was disappointed not to be refunded on the original delivery postage as outlined in the Which guide on... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
A-SHU.CO.UK brings to you the latest fashion trends in handbags and accessories all at great prices. Visit us to add a stylish range to your closet.
Contactgegevens
London, Verenigd Koninkrijk
- customer.support@ashu.co.uk
- www.a-shu.co.uk
I am totally dissatisfied with customer…
I am totally dissatisfied with customer service. I order 2 scarfs and had to chase delivery giving them proof they hadn’t sent them, they then sent them but one was the wrong scarf, despite me sending copies and photos of the error they refuse to acknowledge any error on their part, they have provided no photo proof to support their claims and the scarf sent is £5.00 cheaper. I can return it at cost to me so I would be £5 plus postage worse off. My order clearly says Navy scarf the one they sent me is navy and mustard which they acknowledge. This has been on going since made my order 5 November.
Dreadful service no customer goodwill, I will not be purchasing from them ever again.
A-Shu.co.uk is an Excellent Company
I’ve bought 3 scarves from this company. The quality is brilliant, were exactly as appeared on site, and received them within 3 days. Absolutely brilliant customer service.
I wish every online company could be as good as this one.
Good quality bags
I bought two bags from your website. One was a bit on the small side but I should have checked the measurements, the other was fine. Both bags were nice, good quality. I will continue to shop here.
Really lovely bag
Really lovely bag, I got it to replace another red one that I had purchased from you a few years ago. I loved the bag and used it continuously, I hope this one will last as long.
Prompt & reliable service
Prompt & reliable service - bag as described & great value for money
Great quality
Great quality goods first class service highly recommend
Really happy with my purchase
Really happy with my purchase. Good quality and looks good. With the two colours it does make it stand out from other similar bags.
Birthday present
My friend kept admiring my bag so I searched until I found one the same for her birthday.
Very quick delivery and well packaged.
I have purchased from A-shu on previous…
I have purchased from A-shu on previous occasions and have never been disappointed. The descriptions are accurate and the quality of the bags is excellent.
great bag
excellent quick
service and bag as described and good quality. thank you
Amazingly fashionable and affordable…
Amazingly fashionable and affordable bags, I have been a client gor a numbee of years and every time I am so happy.
I've ordered quite a few bags from…
I've ordered quite a few bags from A-Shu as I am a veggie and won't buy leather handbags. A-Shu certainly has the biggest selection. Service is always quick, and I'm always delighted with the products
Great bag and really good quality
Great bag and really good quality. Fast delivery too.
Good company with great bags
I have a few bags from this company over the years - great styles, product longevity, unrivalled range of colours, good customer service. Already eyeing up another purchase or two! Recommended company.
I have bought many items
I have bought many items , mainly scarves, they come very quick after payment, and will buy again in the future
Strong, good quality items
I’m so happy with the bags I ordered. I only wanted one bag but could not decide because I loved them all so narrowed it down to two. Multiple compartments are extremely handy as I can never usually find anything in my bag. Quick delivery too.
Fab in all respects
Very happy customer
Love the bag I purchased and the delivery was super quick
Excellent service an delivery
Excellent service an delivery . Products are great quality.
Original delivery cost refunds on returned goods
I recently had to return an item. I paid for the return postage and recorded the delivery. I was disappointed not to be refunded on the original delivery postage as outlined in the Which guide on Consumer rights 'I want to return something I bought online' and recently on the Supershoppers TV programme.
However, when I sent the link to the company, they apologised and refunded my postage. Hopefully all postage will now be refunded for eligible refunds. Disappointed though that I had to point this out
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