Spoke to Lauren, very professional, got our order out quickly as we were up against a deadline. She did an awesome job. Very pleasant, great customer service. Meeting the demands of your customers.... Toon meer
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Greg was so helpful and got us the personalized merch we wanted in time for our event, with only a 2-week deadline. Everything arrived well within the timeframe, and the items were fantastic. Everyone... Toon meer
Jake, has always made it very easy and provides great assistance anytime when needed. Amazing!
Four years in a row ordering our annual awards from this group, and it is literally like riding a bike! Jake and his team are extremely quick. They are accurate - not only on the initial order but... Toon meer
Bedrijfsgegevens
- Sportprijzenwinkel
- ook in
- Bedrijfscadeau leverancier
- Promotieartikelen leverancier
- Promotieartikelenwinkel
Over Able Recognition
Geschreven door het bedrijf
At AbleRecognition.com, we take pride in being a distinguished purveyor of exquisite Crystal Awards and Glass Awards, each piece crafted to honor and celebrate the pinnacle of success. Our awards are designed to leave a lasting impression, combining timeless beauty with a personal touch that resonates with both the giver and the recipient. Our extensive selection of Promotional Products offers businesses the perfect opportunity to enhance their brand visibility with items that are both practical and stylish. From sleek, office essentials to custom-made keepsakes, our promotional items are chosen to make a lasting statement. Moreover, our Corporate Gifts range from the classic to the contemporary, providing companies with an array of options to show heartfelt appreciation to clients and employees alike. At AbleRecognition.com, we're committed to delivering excellence with every order, ensuring that your gestures of recognition and gratitude are as remarkable as the achievements they celebrate.
35 Years of Exceptional Service
Geschreven door het bedrijf
- Recognized for Recognizing
- Able Recognition is one of the largest employee recognition and branded product providers in North America. We have a very creative, hard working, and productive team who will make difference in your organization. Let us help!
- FREE Shipping* on all orders over $250
- FREE UPS Ground Service. Can expire or change at anytime. Limited to US & Canadian orders. Shipping offers limited to Contiguous US and Canada (excluding Yukon, Northwest Territories, and Nunavut) shipping addresses to one location. Other exclusions may apply. See site for details.
100% GUARANTEE
+ Lowest Price Promise
We guarantee that the products you received are as advertised and manufactured at the highest quality.
If you are not 100% satisfied with your AbleRecognition purchase within 30 days of receipt, we will exchange your item or refund your money. See site for Details.
Contactgegevens
A-1609 Bowen Road, V9S1G5, Nanaimo, Canada
- 866-313-2253
- contactus@ablerecognition.com
- www.ablerecognition.com
4,7
Uitstekend
194 reviews
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Are you kidding me- Greg and I need…
Are you kidding me- Greg and I need seeven star on all the transactions
16 september 2025
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
If I could rate this lower I would.
If I could rate this lower, I would. I'm having payment issues, and the only options being presented to me are ones that I can't make. This is puzzling to me, as the pre-authorization cleared, and there are no holds on my card or anything, its just this company's system that is having issues processing it.
Edit - they have also said they didn't charge my card, only pre-authorized it. But they clearly had my money. Their system won't accept my VISA yet they say its my fault. Fix your system.
14 september 2025
Antwoord van Able Recognition
Thank you, RB, for your feedback. We understand how frustrating payment issues can be and apologize for the inconvenience. To clarify, we don’t bill your card until your order ships—while the initial web authorization was approved, the final charge was declined when we processed it on 9/5.
Authorization at checkout is a lighter check to confirm funds, but final billing goes through full verification, which sometimes reveals issues not caught earlier. That said, your shipment was delivered without delay—we simply reached out to request updated payment details to resolve the issue.
Our customer service team will follow up with you directly to assist. We appreciate your understanding and look forward to resolving this quickly.
Absolutely seamless process couldn’t be…
Absolutely seamless process couldn’t be more impressed with the whole process
2 september 2025
great products
25 augustus 2025
Good and reliable service.
12 augustus 2025
thx for the good, professional service
Thx for the good professional service without any problems
11 augustus 2025
The process of ordering was seamless
The process of ordering was seamless! and quick delivery! I will definetely order again.
8 augustus 2025
Fast, Accurate, and High Quality
Able Recognition were extremely responsible and made sure that my 3D engraved award was delivered on a very short notice. The award is exactly as I had planned and is gorgeous.
30 juli 2025
The e-commerce solution and ease of…
The e-commerce solution and ease of shopping online for a customized product were great!
29 juli 2025
Highly Recommend - Great Service and Product
This was an excellent gift for our event. The process was smooth and efficient, and the Able Recognition team responded quickly and professionally. Delivery was prompt. Overall, a great experience - highly recommended!
21 juli 2025
Error in product description caused a…
Error in product description caused a delay in production. Had to make several calls to fix the issue. We did receive on time for the event. Thank yuou.
21 juli 2025
Antwoord van Able Recognition
Thank you, Roxie, for your feedback. We’re glad your order ultimately arrived on time for your event, but we sincerely apologize for the confusion during the proofing process. The option to use colorfill was mistakenly allowed, despite the fact that laser-engraved acrylic does not support it. We understand the frustration caused by the delay and the extra effort you had to make, and we’re reviewing this internally to ensure better clarity and expectations moving forward. Thank you again for your patience.
They sent me a wrong item and said…
They sent me a wrong item and said rushed the replacement but I haven't received mine even tracking number after a week.
14 juli 2025
Antwoord van Able Recognition
Thank you, Chad, for your feedback, and we sincerely apologize for the mix-up and the delay in communication. While we rushed your replacement right away, it appears the tracking information wasn’t automatically sent due to the manual rush process.
That said, we’ve checked the tracking, and it looks like your replacement was delivered today—the same day your review was posted. We hope everything arrived in perfect condition, and we appreciate your patience as we worked to make things right. Please don’t hesitate to reach out if you need anything further!
Do Not Trust Able! The 100% guarantee:Unfortunately, as per the website we cannot return items that have been engraved.
My order was shipped to me without my ever receiving approval on the design!! They directly contradict their own website to deceive you, and their 100% guarantee is a LIE. I emailed and spoke on the phone to a "customer service" person who would not resolve my request: refund my money for producing mugs I would not have approved and never did. Answer: No !00% guarantee??? Not good people.
20 juni 2025
Review zonder uitnodiging
Antwoord van Able Recognition
Thank you, Charles, for your feedback, and we’re truly sorry to hear about your disappointment. We take your concerns seriously and would like to clarify our proofing and production process.
A proof was sent to you on 6/5, and after several days with no response or hold request, your order was moved into production under our Passive Approval policy—clearly outlined in our process for situations where approval isn’t received in a timely manner. This allows us to avoid unnecessary delays while still using our best judgment to produce a quality item.
That said, we absolutely stand by our 100% Guarantee. If you’re already in touch with our customer service team, they are actively reviewing the situation and will work with you on a resolution, including a potential credit or refund if appropriate. We appreciate the opportunity to make things right.
Satisfaction is expected.
1 juli 2025
Out of stock message missing
I received my products on time but when I was ordering it never told me it was out of stock until I paid. I would have liked to have known that when I was selecting the products. The added stress of not knowing if my order would make it on time was not necessary. Just be upfront.
30 juni 2025
Antwoord van Able Recognition
Thank you, Brenda, for your feedback! You’re absolutely right that inventory status should be clear during the ordering process. While most of the time our system displays accurate availability and estimated ship dates, unexpected changes—like sudden demand or quality control issues—can occasionally cause stock levels to shift after an order is placed.
We’re actively working to improve transparency and better manage those rare cases. Your feedback helps us do just that, and we truly appreciate you sharing it.
Mauvaise compagnie. Ne recommande pas
J'ai fait faire des corrections avant qu'ils envoient le produit commandé.
J'ai recommencé 3 fois, car chaque fois, il y avait de nouveaux problèmes. Il ne considérait plus ce qui avait été demandé les fois d'avant. Toujours une nouvelle erreur et le délai était long.
J'ai finalement accepté un produit qui est mal fait par manque de patience envers la compagnie.
Très très déçu
24 juni 2025
Antwoord van Able Recognition
Merci pour votre retour et nous vous présentons nos sincères excuses pour cette expérience frustrante. Nous comprenons la déception que peut engendrer le fait de devoir effectuer plusieurs cycles de correction et de rencontrer à chaque fois de nouveaux problèmes. Une communication claire pendant le processus de relecture est essentielle, et nous regrettons de ne pas avoir répondu à vos attentes.
Notre service client est toujours disponible par téléphone ou par chat pour vous aider à clarifier et à résoudre rapidement tout problème. Notre responsable du service client vous contactera pour vous proposer un remboursement ou un remplacement. Nous vous remercions de votre patience et de nous donner l'occasion de remédier à la situation.
Items were exactly what I ordered.
17 juni 2025
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