Used AC Wilgar since we were left without heating, hot water and options by British Gas. We called up Wilgar’s and they sorted us out super quick and we’ve always been impressed with there service eve... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have used A C Wilgar recently both for new boiler and aircon unit installation. The service has been outstanding. Firstly, the quote for the work was prompt, accurate and gave us confidence that th... Toon meer
Bedrijf heeft geantwoord
Excellent installation and service. The whole operation from quote to completion was seamless, the installation was clean and tidy and the house was left as found with all disturbed areas made good. T... Toon meer
Bedrijf heeft geantwoord
Sue keeping me up to date with service availability. Michael Taylor for his prompt and efficient service of my boiler, together with respecting my property. Thanks to both.
Bedrijfsgegevens
- Gasinstallatieservice
- ook in
- Airconditioning aannemer
- Airconditioningsystemen leverancier
- Ketel- en verwarmingsdienst
- Loodgieter
- Verwarmingsinstallateur
Geschreven door het bedrijf
Why use A.C.Wilgar? It is not just because we are the most awarded plumbing & heating company in the UK, or have some of the most loyal and satisfied customers. We are a company that takes pride in our staff and the integrity and quality of our work. Unlike almost all other heating installers we employ all our engineers in-house as PAYE staff. This means that we have no sub-contract labour, which means no hidden costs to be passed onto our customers. We are also annually audited by two independent quality control bodies. With no financial gain to our engineers to rush your installation and with our stringent quality control checks in place, you are guaranteed the highest quality of service, delivery, installation and after care. We have branches in Orpington and Beckenham and offer a full plumbing, heating and cooling service within the North Kent and South London areas.
Contactgegevens
Unit 1, The Metro Centre, BR5 2BE, Orpington, Verenigd Koninkrijk
- 01689891011
- enquiries@acwilgar.co.uk
- www.acwilgar.co.uk
4,9
Uitstekend
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The total service
The total service, from booking the appointment to getting the job done was excellent
12 oktober 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your fantastic 5-star review! We’re delighted to hear that you were happy with the entire experience, from booking your appointment through to completion of the job. We pride ourselves on providing excellent service at every stage, so it’s wonderful to know we got it right. Thank you for choosing A.C. Wilgar!
-Eve Dowden
Service Administrator
Garry completed our annual boiler…
Garry completed our annual boiler service today. All good. Thank you Wilgar
12 oktober 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your lovely review! We’re pleased to hear that Gary completed your annual boiler service and that everything went well. We’ll be sure to pass your feedback on to him. Thank you for your continued support and for choosing A.C. Wilgar!
-Eve Dowden
Service Administrator
Competent staff who care about their reputation!
5* From first visit to discuss options to the fitting of my AirCon. At each stage was kept informed by their professional staff.
12 oktober 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience, from the initial consultation through to the installation of your air conditioning. Keeping our customers informed throughout the process is really important to us, so it’s lovely to hear that our team made this a smooth and professional experience. Thank you for choosing A.C. Wilgar, and we hope you enjoy your new air conditioning!
-Eve Dowden
Service Administrator
The engineer was knowledgable friendly…
The engineer was knowledgable friendly and efficient
9 oktober 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your lovely 5-star review! We’re delighted to hear that our engineer was knowledgeable, friendly and efficient. We really appreciate your feedback and thank you for choosing A.C. Wilgar!
-Eve Dowden
Service Administrator
Service carried out by a very pleasant…
Service carried out by a very pleasant gentlemen who explained that everything was in good working order.Thankyou.
6 oktober 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your lovely review! We’re pleased to hear that you had a positive experience with our engineer and that everything was explained clearly. We really appreciate you taking the time to share your feedback and thank you for choosing A.C. Wilgar!
-Eve Dowden
Service Administrator
Efficient and friendly service
Our boiler was serviced quickly and efficiently and the engineer also identified and fixed a loose heated towel rail.
9 oktober 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your lovely 5-star review! We’re delighted to hear that your boiler service was completed quickly and efficiently, and that our engineer was able to identify and resolve the issue with your heated towel rail at the same time. We really appreciate your feedback and thank you for choosing A.C. Wilgar!
-Eve Dowden
Service Administrator
Very Happy with the service provided on…
Very Happy with the service provided on our gas boiler
6 oktober 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your lovely 5-star review! We’re delighted to hear that you’re very happy with the service provided for your gas boiler. Your feedback is greatly appreciated by the whole team at A.C. Wilgar, and we look forward to assisting you again in the future!
-Eve Dowden
Service Administrator
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your lovely review! We’re delighted to hear you were happy with the service and found our engineer both efficient and tidy. We’ll be sure to pass on your kind words. Thank you for choosing A.C. Wilgar!
-Eve Dowden
Service Administrator
We had Reece service our boiler last…
We had Reece service our boiler last year too and found him very friendly and professional and maybe we will see him again next year.
5 oktober 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your lovely review! We’re delighted to hear that Reece has continued to provide such friendly and professional service. We’ll be sure to pass your kind words on to him, and hopefully, he’ll see you again for your next annual service! Thank you for your continued support of A.C. Wilgar.
-Eve Dowden
Service Administrator
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your lovely review! We’re pleased to hear you were happy with the efficient and friendly service provided. Your feedback is greatly appreciated, and thank you for choosing A.C. Wilgar!
-Eve Dowden
Service Administrator
Boiler service today done by Michael…
Boiler service today done by Michael Taylor. He was extremely polite, explained everything in detail, very clean, tidy and respectful..
7 oktober 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your lovely 5-star review! We’re delighted to hear that Michael provided such a professional and courteous service. We’ll be sure to pass your kind feedback on to him. We take great pride in ensuring our engineers are respectful, thorough and tidy, so it’s wonderful to know this was reflected in your experience. Thank you for choosing A.C. Wilgar!
-Eve Dowden
Service Administrator
Fantastic service
Fantastic service from quote to installation. The engineers were booked in within a week of accepting the quote. They turned up on time and were polite and competent, dealing patiently with a few challenges in a cluttered bedroom. The work was complete on the day and I was given an explanation of how the units worked. I did spot a minor snag outside just after the engineers had left but they came back promptly the next day and sorted it out. Overall a very good experience and would recommend to anyone needing a similar job done.
5 oktober 2026
Review zonder uitnodiging
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your fantastic 5-star review and recommendation! We’re delighted to hear that you had such a positive experience with us, from the initial quotation through to installation. It’s great to know that our engineers were professional, punctual and accommodating throughout the process. We’re also pleased that the minor snag was resolved promptly the following day. Your feedback is greatly appreciated, and we hope you enjoy your new units!
-Eve Dowden
Service Administrator
Great service as usual from A C Wilgar…
Great service as usual from A C Wilgar and their engineer today.
6 oktober 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re delighted to hear that you received great service from A.C. Wilgar and our engineer. It’s fantastic to know we continue to provide the high standard of service you’ve come to expect from us. We really appreciate your continued support!
-Eve Dowden
Service Administrator
Boiler service
Had my boiler serviced today, the engineer arrived on time, was polite and very knowledgeable.
Everything was left clean and tidy
6 oktober 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your fantastic 5-star review! We’re delighted to hear that your boiler service went smoothly and that the engineer arrived on time, was polite and knowledgeable. We’re also pleased that everything was left clean and tidy. We really appreciate your kind feedback and your continued support!
-Eve Dowden
Service Administrator
Great service
Great service, having continuity with the same engineer who knows the system.
5 oktober 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you so much for your 5-star review! We’re delighted to hear you received great service and that having continuity with the same engineer has been helpful. We know how valuable it is to have an engineer who knows your system and understands its history. We really appreciate your continued support and look forward to seeing you again in the future!
-Eve Dowden
Service Administrator
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re delighted to hear that Jack provided another great service, as always. We really appreciate your continued support and will be sure to pass your kind feedback on to Jack.
-Eve Dowden
Service Administrator
Job done quickly and tidily and dealt…
Job done quickly and tidily and dealt with politely. Our only concern is that we are given a four hour window for attendance and have to wait around for notification. In this case three hours but hardly the engineers fault.
2 oktober 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your thoughtful review. We’re pleased to hear that the job was completed quickly and tidily, and that our engineer was polite and professional.
We completely understand your frustration with the four-hour appointment window and appreciate that waiting around can be inconvenient. While this allows us to manage our engineers’ schedules and respond to customers as efficiently as possible, we do appreciate your feedback and will continue to look at ways of improving our appointment notifications.
Thank you again for your understanding and for taking the time to share your experience.
-Eve Dowden
Service Administrator
Excellent service
Excellent service, very pleasant engineers and appointments kept on time.
2 oktober 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your 5-star review! We’re delighted to hear that you received excellent service from our friendly engineers and that your appointment was kept on time. We really appreciate your kind feedback and look forward to helping you again in the future.
-Eve Dowden
Service Administrator
Annual boiler service
Annual boiler service was v quick & thorough, on time with full details of what had been done. Much appreciated!
2 oktober 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for your fantastic 5-star review! We’re delighted to hear that your annual boiler service was completed promptly and thoroughly, and that you were kept fully informed about the work carried out. We really appreciate your kind feedback and look forward to helping you again next year!
-Eve Dowden
Service Administrator
Engineer came early and I had a Text…
Engineer came early and I had a Text stating he was on the way. Service was completely and I paid in full. Only negative point on the Certificate its was ticked for setting Timer/Clock on Boiler. I turn my Boiler for heating On/Off when needed, as too costly to run the 3 times a day which is set into the system. I left a Dust pan and brush, he could have sweep the small amount of dust up! As I made sure the area was clear for him to do the job.
2 oktober 2026
Antwoord van A.C. Wilgar Heating & Cooling
Thank you for taking the time to leave your review and for sharing your feedback. We’re pleased to hear that you appreciated the text notification and that your boiler service was completed promptly.
We’re sorry to hear about the points you raised regarding the service certificate and the small amount of dust left behind. We appreciate you taking the time to prepare the area for our engineer, and we agree that it should have been left clean and tidy afterwards.
We’ll also ensure your feedback regarding the timer/clock setting is passed on to the team so that the information recorded on service certificates accurately reflects what has been discussed or carried out.
Thank you again for your constructive feedback — it’s genuinely helpful to us as we continue to improve our service.
-Eve Dowden
Service Administrator
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.