A.C. Wilgar Heating & Cooling Reviews 

4.871
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Used AC Wilgar since we were left without heating, hot water and options by British Gas. We called up Wilgar’s and they sorted us out super quick and we’ve always been impressed with there service eve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used A C Wilgar recently both for new boiler and aircon unit installation. The service has been outstanding. Firstly, the quote for the work was prompt, accurate and gave us confidence that th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We was notified in advance when our engineer was on route. He turned up on time. Pleasant and efficient. Always pleased with your service.

Beoordeeld met 5 van de 5 sterren

Excellent installation and service. The whole operation from quote to completion was seamless, the installation was clean and tidy and the house was left as found with all disturbed areas made good. T... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gasinstallatieservice
  2. ook in
  3. Airconditioning aannemer
  4. Airconditioningsystemen leverancier
  5. Ketel- en verwarmingsdienst
  6. Loodgieter
  7. Verwarmingsinstallateur

Geschreven door het bedrijf

Why use A.C.Wilgar? It is not just because we are the most awarded plumbing & heating company in the UK, or have some of the most loyal and satisfied customers. We are a company that takes pride in our staff and the integrity and quality of our work. Unlike almost all other heating installers we employ all our engineers in-house as PAYE staff. This means that we have no sub-contract labour, which means no hidden costs to be passed onto our customers. We are also annually audited by two independent quality control bodies. With no financial gain to our engineers to rush your installation and with our stringent quality control checks in place, you are guaranteed the highest quality of service, delivery, installation and after care. We have branches in Orpington and Beckenham and offer a full plumbing, heating and cooling service within the North Kent and South London areas.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(4.871)

487 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Easy booking process, clean and tidy

Easy booking process, Great communication before our visit, message the night before to confirm time of visit(between 9am-13.00).
Further message update on the day to confirm when Gary our engineer would arrive.
Gary serviced the boiler, worked tidy and clean and answered any questions we had.
Have used Wilgars for many years,
100% recommend👍

26 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you so much for your fantastic 5-star review and for choosing A.C. Wilgar over the years! We’re delighted to hear you found the booking process easy and that our appointment updates kept you well informed. It’s also great to hear Gary provided a tidy, professional service and took the time to answer your questions. We really appreciate your continued loyalty and recommendation!

-Eve Dowden
Service Administrator

Beoordeeld met 5 van de 5 sterren

usual level of excellence from Arron…

usual level of excellence from Arron and rest of the Wilgar team.

24 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you for your fantastic 5-star review! We’re so pleased to hear Arron and the rest of the A.C. Wilgar team delivered the usual high level of service you’ve come to expect from us. We really appreciate your continued support.

-Eve Dowden
Service Administrator

Beoordeeld met 5 van de 5 sterren

Efficient

Prompt, efficient, tidy and polite. Thank you

14 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you for your 5-star review! We’re delighted to hear you found our service prompt, efficient, tidy and polite. We really appreciate your feedback and thank you for choosing A.C. Wilgar.

-Eve Dowden
Service Administrator

Beoordeeld met 5 van de 5 sterren

Excellent as always

Very polite, competent and friendly. Very skillful.

25 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you so much for your 5-star review! We’re delighted to hear you found our engineer polite, friendly and highly skilled. We really appreciate your kind feedback and your support of A.C. Wilgar.

-Eve Dowden
Service Administrator

Beoordeeld met 5 van de 5 sterren

Plumbing problem solved.

The engineers came when expected and were friendly, polite and thoughtful.
They investigated the problem thoroughly, sorted it and checked that everything was working properly before they left.

24 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you so much for your 5-star review! We’re delighted to hear that our engineers arrived as expected and were friendly, polite and considerate throughout the visit. It’s great to know they investigated the issue thoroughly, resolved the problem and made sure everything was working correctly before leaving. We really appreciate your kind feedback and your support of A.C. Wilgar.

-Eve Dowden
Service Administrator

Beoordeeld met 5 van de 5 sterren

Engineers arrive on time

Engineers arrive on time, are always polite and careful of surroundings. Carry out any work efficiently. The whole process from booking to completion is seamless and the office staff are very helpful. Can't fault the company

21 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you consistently find our engineers punctual, polite, careful and efficient. It’s also wonderful to know that the whole process, from booking through to completion, has been seamless and that our office team have been helpful along the way. We really appreciate your continued support and kind words about A.C. Wilgar.

-Eve Dowden
Service Administrator

Beoordeeld met 4 van de 5 sterren

The work was carried out professionally…

The work was carried out professionally with no problems.

24 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you for your review! We’re pleased to hear that the work was carried out professionally and everything went smoothly. We really appreciate your feedback and hope to be of service again in the future.

-Eve Dowden
Service Administrator

Beoordeeld met 5 van de 5 sterren

Excellent service all the way through

Excellent service all the way through. Highly recommend. Both guys worked hard & explained well at end.

29 juli 2026
Review zonder uitnodiging
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you so much for your 5-star review and recommendation! We’re really pleased to hear you received excellent service throughout. It’s great to know the team worked hard and took the time to explain everything clearly at the end. We really appreciate your kind feedback and support!

-Eve Dowden
Service Administrator

Beoordeeld met 5 van de 5 sterren

Very good and reliable firm

Both engineers were on time, very polite, and carried out the annual service thoroughly. Excellent service.

19 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you for your fantastic 5-star review! We’re delighted to hear that both engineers arrived on time, were polite and carried out your annual service thoroughly. We really appreciate your kind feedback and look forward to assisting you again in the future.


-Eve Dowden
Service Administrator

Beoordeeld met 5 van de 5 sterren

Outstanding service

Outstanding service, staff, work, everything!
I’ve been with AC Wilgar for the past 6 years, when I moved into my first property. They’ve always been there to help, in a timely and friendly way. I’ve never felt pressured into making a decision and they have always been happy to answer any questions.

19 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you so much for your wonderful 5-star review and for trusting A.C. Wilgar for the past six years. It really means a lot to know that you have consistently found our team friendly, helpful and reliable. We always want our customers to feel fully informed and comfortable with any decisions they make, so your comments are greatly appreciated. Thank you again for your continued support, and we look forward to helping you for many years to come!

-Eve Dowden
Service Administrator

Beoordeeld met 5 van de 5 sterren

Phew, what a scorcher!

We used to live in Orpington; it is hard to miss A C Wilgar, where the company is based. Here in Westerham, the name is less well-known.
Like many people, we were driven to look at air conditioning by the stifling temperatures in the recent heat-wave, We have been very happy with the plumbing and boilerservice we have received from ACW in the past 10 years or so, which is why we didn’t hesitate to choose this firm to install air conditioning in our modern house, which was built in 2018.
An installation date in mid-August was offered, and four ACW employees arrived on 18th August and completed the task of installing the equipment the same day.
For anyone considering Air Conditioning after sweating through the hot summer days of 2026, I am happy to recommend the services of A C Wilgar

18 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you so much for your fantastic 5-star review and for choosing A.C. Wilgar once again.

It means a great deal to know that you’ve trusted us with your plumbing and boiler servicing for around 10 years, and we’re delighted that your recent air conditioning installation lived up to the same standard.

We’ll be sure to pass your kind comments on to the team who completed the installation. We really appreciate your recommendation and hope your new air conditioning keeps your home comfortable for many summers to come!

-Eve Dowden
Service Administrator

Beoordeeld met 5 van de 5 sterren

Very efficient and polite service of…

Very efficient and polite service of our boiler. The service engineer and assistant arrived promptly, and left everything tidy and clean

18 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you for your lovely 5-star review! We’re delighted to hear our engineers were prompt, polite and efficient, and that everything was left clean and tidy. We really appreciate your feedback and continued support!

-Eve Dowden
Service Administrator

Beoordeeld met 5 van de 5 sterren

Great guy

Great guy. Did a good job

18 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you for the 5-star review! We’re really pleased to hear you were happy with the service and the work carried out. We really appreciate your feedback!

-Eve Dowden
Service Administrator

Beoordeeld met 5 van de 5 sterren

Great service

As always they let me know when they are on their way, very efficient and tidy. Great service

18 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you so much for the 5-star review! We really appreciate your continued support and are delighted to hear you’re happy with our communication, efficiency and tidy service. We look forward to helping you again next time!

-Eve Dowden
Service Administrator

Beoordeeld met 5 van de 5 sterren

very experienced engineer and he was…

very experienced engineer and he was very helpful.

14 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you for your 5-star review! We’re delighted to hear that our engineer’s experience and helpful approach made such a positive impression. We really appreciate your feedback and will be sure to pass it on.

-Eve Dowden
Service Administrator

Beoordeeld met 5 van de 5 sterren

Excellent experience

Easy to contact office.
Visiting engineer Joe Wiggett competent, knowledgeable, explained everything, and easy to communicate with.

14 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you for your fantastic 5-star review! We’re pleased to hear you found our office easy to contact and that Joe provided a knowledgeable, professional service while keeping everything clear and easy to understand. We’ll be sure to pass your kind comments on to him!

-Eve Dowden
Service Administrator

Beoordeeld met 5 van de 5 sterren

Very thorough job

13 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you so much for the 5-star review! We really appreciate your kind words and are delighted you were pleased with the thorough job. Thanks again for choosing us!

-Eve Dowden
Service Administrator

Beoordeeld met 5 van de 5 sterren

No surprises - great service provided “again”.

Engineers turned up just before the agreed start time and all materials were delivered before they started. Upon arrival, Wilgar’s Engineers got straight to work undertaking their work politely and with care.

Installation went really well and was completed on time and to our expectations. No issues whatsoever; it was comforting to have them install a downstairs A/C unit, which was added after they installed AC to all bedrooms the previous month. Very satisfied and have no hesitation in recommending them. Brilliant service from start to finish with great back office admin support.

13 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you so much for your fantastic 5-star review and for choosing A.C. Wilgar again Terry!

We’re delighted to hear that everything went smoothly from start to finish, from the organisation and delivery of materials through to the installation itself. It’s especially great to know that our engineers were punctual, polite and careful in your home, and that our office team provided the support you expected.

Thank you for trusting us with both your bedroom air conditioning and your additional downstairs unit. We really appreciate your recommendation and look forward to helping you again in the future.

-Eve Dowden
Service Administrator

Beoordeeld met 5 van de 5 sterren

First rate annual service for our combi

Booking this routine annual service via the website was easy and we were kept informed of the engineer's expected arrival times. Jack was on time and, as always, cheerfully explained the tests and checks as he worked. Everything was left clean and tidy afterwards

11 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you for your fantastic review! We’re pleased to hear that booking your annual service online was easy and that you were kept well informed throughout. It’s great to know Jack arrived on time, explained everything clearly and left your home clean and tidy. We really appreciate your continued support.

-Eve Dowden
Service Administrator

Beoordeeld met 5 van de 5 sterren

Your heating engineer Joe was very…

Your heating engineer Joe was very knowledgeable and gave a clear and precise account of the work involved in extending the heating pipework to feed an additional radiator.

11 augustus 2026
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Antwoord van A.C. Wilgar Heating & Cooling

Thank you for your great review! We’re delighted to hear that Joe was knowledgeable and explained the work involved clearly and precisely. We’ll be sure to pass your kind feedback on to him.

-Eve Dowden
Service Administrator

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