Advanced MP3 Players Reviews 

136
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

I bought a Dac/Amp advertised as damaged box with a £50 discount, it arrived next day and was as new. Excellent service and clearance section as genuine bargains.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered a FiiO BTA30 Pro at 10pm Saturday and unlike other customers I knew it wouldn't be processed till Monday morning. Processed Monday, received on Tuesday, very fast delivery, working great, che... Toon meer

Beoordeeld met 5 van de 5 sterren

Always perfect...!! Go to place for my audio DACs, DAPs, IEMs etc... Always answer emails swiftly and with great and accurate detail. Competitive prices usually with an offer for spring o... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered an open box DAp on Sunday morning, arrived Tuesday lunchtime. Item as described, packaged well. Really pleased with the service. Thank you.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hifi-winkel

Geschreven door het bedrijf

AMP3 offers the latest range of Digital Music Players, Earphones/Headphones and all kinds of accessories :) Free UK shipping on most items and Price beat policy if you find an item better priced in any other UK based store.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

136 reviews

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4,6

Alle reviews

(136)

11 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Everything happened as it should

Purchasing transaction on the website felt a little tricky but once done everything happened as expected. Product as expected. All good.

29 januari 2013
Review zonder uitnodiging
Logo Advanced MP3 Players

Antwoord van Advanced MP3 Players

Hi Alan,

Thanks for the feedback. We're glad that the product was suitable and arrived in good time. If you wanted to pop us through some feedback as to how we could make the website easier then please feel free to drop us an email to 'sales@amp3.co.uk'.

Beoordeeld met 5 van de 5 sterren

Excellent

Fast delivery (2 days trackable online) and great product.

29 januari 2013
Review zonder uitnodiging
Logo Advanced MP3 Players

Antwoord van Advanced MP3 Players

Hi Helena,

Thanks for taking the time to provide your kind feedback.

Please let us know if we can offer any assistance in the future as we'll be happy to help.

Beoordeeld met 5 van de 5 sterren

Quick Delivery

No problems at all with purchase

29 januari 2013
Review zonder uitnodiging
Logo Advanced MP3 Players

Antwoord van Advanced MP3 Players

Hi Joanna,

Thanks for your feedback. We hope you have a good day and if we can offer any assistance in the future please let us know.

Beoordeeld met 5 van de 5 sterren

Consistently good service

I cannot quite understand all the negative reviews on here. I have used Advancedmp3players for years now and I have ordered hundreds of pounds worth of stuff. Delivery was always fast, their choice is great, maybe a bit overwhelming for some, and the one time I had to return a product, that I did not like, refund was speedy and no hassle. Their buyers guide are quite a good start if you need some info before buying telling it like it is. Often in more depth and less biased (Apple is really not that great for sound quality) than some respected hi-fi magazines.

28 december 2012
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT GO NEAR THEM!! AWFUL COMPANY

My order was cancelled for absolutely no reason what so ever. Customers service had awful attitude and I was insulted on the phone. This company does not deserve to be trading online.

17 december 2012
Review zonder uitnodiging
Logo Advanced MP3 Players

Antwoord van Advanced MP3 Players

Hello,

Thank you for your feedback. First I'd like to apologise for the service you received. Regardless of the circumstances we've clearly let you down and I'm really sorry about that. If we can make it up to you, please do send me an email and I'll do everything I can (I can be contacted via the Contact Us page on our website, just ask for Elliot).

For a wider range of customer reviews of our performance, please see here: http://www.google.co.uk/products/seller?cmi=9685814585458688&zmi=advancedmp3players.co.uk. As you can see, your experience was rare although none the less unacceptable. We'll do everything we can to win your custom back. Hopefully you'll consider giving us another chance.

Best wishes,

Elliot (Advanced MP3 Players).

Beoordeeld met 1 van de 5 sterren

Avoid like the plague

They put out a Groupon offer for Denon NC-600 Noise Cancelling Headphone and they had no stock!!!!

No way to run a business. They deserve to go bust.

Another week waiting and still no headphones. I've told them to cancel the order - let's see what happens.

13 maart 2012
Review zonder uitnodiging
Logo Advanced MP3 Players

Antwoord van Advanced MP3 Players

Dear Martin,

Thank you for your feedback. First I'd like to apologise for the service you received. Regardless of the circumstances we've clearly let you down and I'm really sorry about that. If we can make it up to you, please do send me an email and I'll do everything I can (I can be contacted via the Contact Us page on our website, just ask for Elliot).

I know of the problem you described, which was unfortunately caused by more codes being given out to people than we had actually given to Groupon; although I can appreciate that this caused you inconvenience and hopefully the refund was issued promptly.

For a wider range of customer reviews of our performance, please see here: http://www.google.co.uk/products/seller?cmi=9685814585458688&zmi=advancedmp3players.co.uk. As you can see, your experience was rare although none the less unacceptable. We'll do everything we can to win your custom back. Hopefully you'll consider giving us another chance.

Beoordeeld met 5 van de 5 sterren

Next day delivery and also refunded quickly

I bought some £300 headphones from Advanced MP3 Players, and as promised they were delivered the next day by FedEx. Unfortunately they didn't fit my ears so I sent them back. The whole returns process was simple, with them sending updates at each status change, and they did not fuss that the packaging had been opened. The refund came within a week of sending the phones back. I'm very happy with that level of service.

23 februari 2012
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad after sales service

My player developed a fault 6 weeks after purchase. I returned it almost 3 months ago and am still waiting for it to be repaired/refunded. I have sent 2 follow up emails and called them with still no response. Spend your money elsewhere

19 februari 2012
Review zonder uitnodiging
Logo Advanced MP3 Players

Antwoord van Advanced MP3 Players

Dear Nicholas,

Thank you for your feedback. First I'd like to apologise for the service you received. Regardless of the circumstances we've clearly let you down and I'm really sorry about that. If we can make it up to you, please do send me an email and I'll do everything I can (I can be contacted via the Contact Us page on our website, just ask for Elliot).

For a wider range of customer reviews of our performance, please see here: http://www.google.co.uk/products/seller?cmi=9685814585458688&zmi=advancedmp3players.co.uk. As you can see, your experience was rare although none the less unacceptable. We'll do everything we can to win your custom back. Hopefully you'll consider giving us another chance.

Beoordeeld met 3 van de 5 sterren

Good Choice - OK value

I have bought 3 mp3 players from these guys. All 3 have failed and had to go back for either a refund or replacement within 6 months of purchase. AM3 don't make these they are only resellers, however I was not impressed. Also, they were less then helpful when my Sony mp3 failed, they were not interested and said I had to return to Sony direct. After to speaking to Sony, no not the case, so a bit of too and from there.

Time of writing I returned my last one and went to Argos instead. I will never use ADMP3 again. Poor

5 oktober 2011
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

No idea of customer service

I ordered an exo2 heatband from the company via Amazon. delivery estimate 5-7 Jan. I paid for express delivery. The item was never dispatched and when I complained the order was cancelled. No replies to emails, no apology. I'd never order anything from them again

22 januari 2011
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

3 weeks and waiting....

Three weeks waiting for a Cowon O2 - which they seemed to have in stock, but their warehouse/backroom staff couldn't be bpothered to send out. Easier to say they're "waiting for stock" which they put back delivery THREE times, yet all the time they had stock.
A furious email later and their boss admitted they had one and would be sent out "next day delivery"....which would be with me at earliest THREE DAYS LATER

These people are atrociouis. I will never EVER use them again.
The problem seems to be with the types they employ to get the stuff out to people. geriatrics, 80 years plus ? Or Snotty-nosed 17 year olds who can't read ?

I don't think Ive ever been so angry at a company's incompetence.
The only one WORSE was "pleasecanihaveone.co.uk" - who DON'T send out what you ordered and dont answer emails at all.

Of course - it hasn't arrived yet, and with this company's abysmal record with me, it might still NOT
The only company I know who boasts "next day delivery" which will reach you in three or four days
That sums them up.
BEWARE

23 januari 2010
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Good looking site, reality doesn't match

Their website said the product is in stock, and deliverable by Christmas eve. So I order here, instead of another website, because it's slightly cheaper here. BIG MISTAKE.

I got an email the evening before saying they were out of stock and would deliver NEXT YEAR. And now, it's too late to order from anyone else before Christmas. Thanks a lot.

I gave this a one star review because the website said 'in stock', when it wasn't, and 'next day delivery', which didn't happen. There are two blatant lies there. I seem to have gotten my money back, but it's still ruined a christmas present. All they needed to do was BOTHER to update the website to say "sorry, out of stock", and everyone could have been happier.

24 december 2009
Review zonder uitnodiging

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