Advance Financial - ID Online Reviews 193

Excellent customer service… Cassandra was amazing!

It was just a really easy, simple process, and it took no time at all.

I had a fantastic experience working with Advance Financial throughout the loan process. The entire team provided excellent service, and I truly appreciated their kindness and patience every step of the way. The employees went above and beyond to ensure I understood the process and felt supported. I’m very grateful for their professionalism and dedication. Thank you for making this experience smooth and positive

Like many others, I found myself in a difficult position due to a medical issue with my husband that impacted our income. I had to borrow money just to keep food on the table and a roof over our heads. I truly believed this would be a short-term solution and that I would be able to pay off the small loan quickly. Unfortunately, that wasn’t the case.
The more you pay, the more the balance seems to grow. It quickly becomes overwhelming, and you’re forced into impossible choices—like deciding between buying groceries or making a payment. If you fall behind, the fees continue to pile up, making it even harder to catch up. Instead of working with you, the company refuses to offer a realistic payment plan or any kind of reasonable settlement. Eventually, it escalates to legal action, which only adds more stress to an already difficult situation.
I fully take responsibility for the money I borrowed and want to repay what I owe. However, I believe repayment should be fair and manageable—without excessive fees that trap people in a cycle they can’t escape. It’s disheartening to see a company operate this way, especially toward people who are already struggling. I honestly don’t know how the owners of this company sleep at night knowing the impact this has on people’s lives.
It makes me think of Proverbs 22:7: “The rich rule over the poor, and the borrower is slave to the lender.” That verse really reflects how this experience feels—like being stuck in a system that’s designed to keep you down rather than help you recover.
I just hope others think carefully before getting involved, and that companies like this begin to show more compassion and fairness toward those in need.

I couldn't use my debit card because it was not associated with my bank it was from a different bank

Good job pretty smooth customer service

I got money yes but with 300% interest. Bankruptcy over 900 bucks is absolutely a possibility with this company and they give not one care in the world to help if you struggle with a payment. Finally paid it off thanks to taxes but I do not ever ever ever want to use this company again and I seriously suggest no one else ever does either.

It is what it is

Thank you I appreciate it! It was easy and fast!

Terrible customer service

The process to get an account and logged in was a nightmare

So far Customer Service has been very helpful. I'll update later.

Seemed too good to be true. Was shown 1 credit limit, but after making a withdrawal, it was randomly voided with a reduced limit. My info is correct and never changed. Seems very much like a scam to me, so be careful.

You promise one amount then change it two more times with out explanation. Not worth dealing with your company.

Great good communication

ELIZABETH was the best. Informed and knowledgeable. Kind and patient. I give you folks a 4.0. Merry Xmas and thank you. Patrick.

Thanks for the loan

It was fast and easy thank u advance financial ur the best