What made it a good experience' Communication. The delivery response where change happens. The package secure, wrapped to protect product, a in voice, and magazine with updates. Thank you! A learn... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I’m a returning customer and i literally love this store. So happy they have a mobile app as well. I’ve only bought fragrance oils and some butters (so far!!!!) but their range of goods is probably tr... Toon meer
Bedrijf heeft geantwoord
Great products with the best smells. Nevertheless, I walked into the mall yesterday and as I passed through the cologne section. The assistant asked me if I needed any help with any cologne and I told... Toon meer
Bedrijf heeft geantwoord
Delivery was quick. Everything is always meticulously packed. The fragrance oils usually have a nice, thick consistency, some are thinner, but overall very nice. The oils very closely resemble the ori... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Africa Imports is the largest wholesale supplier of Afrocentric and etnic products in the US. This site has the biggest selection anywhere of African clothing, Black soaps, artwork, and black skincare products.
Contactgegevens
240 S Main St Unit A, 07606, South Hackensack, Verenigde Staten
- 201-457-1995
- contact@africaimports.com
- www.africaimports.com
4,7
Uitstekend
282 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Very Poor Quality – No Longevity
I ordered fragrance oils from this company, but unfortunately the quality was very disappointing.
The oils had extremely poor performance lasting less than 30 minutes. As someone experienced in working with fragrances, this is far below acceptable standards.
Additionally, the return process is not customer friendly, as you are required to pay for both shipping directions, making it inconvenient and costly.
Based on my experience, I would not recommend this company
24 april 2026
Review zonder uitnodiging
Antwoord van Africa Imports
Thank you for your review. We're sorry to hear you were not happy with the scents or the return policy. The return window is open for 30 days if you decide you'd like to return the items for a refund.
Thank you again,
I didn’t like the Egyptian Amber
I didn’t like the Egyptian Amber. It’s weak and I can’t smell it at all. I feel like I got robbed.
22 april 2026
Review zonder uitnodiging
Antwoord van Africa Imports
We're sorry to hear you didn't like this scent. As long as it has not been used, we do offer a 30 day return policy. There is a return form inside your order to fill out if you'd like to return this item for a refund. Thank you,
1st time shopper and it was everything…
1st time shopper and it was everything from the packaging, delivery and smells
22 februari 2026
Antwoord van Africa Imports
We appreciate your review and your business! Thank you!
I put in a order starting up my company…
I put in a order starting up my company BizzeyBees Products looking to sale natural products for people who wanted great alternatives and this Company never sent my order or money back,everytime I contacted them they lied .I was very disappointed,only company ever did this,sadly I believe I could have made good money all my customers were excited about the products as I ,CAN'T BELEIVE THEY JUST ROBBED ME OF M U STARTER PACKAGE MONEY SHAME SHAME ON THIS COMPANY AFRICA IMPORTS THATS WHAT HAPPENED AND I NEVER GOT MY MONEY BACK 💰 LIED THEY SENT IT AND THE ADDRESS MATCHED MY CARD BECAUSE I JUST STARTING THIS LLC INSTEAD OF USING MY INCORPORATION. 😢 😔
22 januari 2026
Review zonder uitnodiging
Antwoord van Africa Imports
Thank you for your feedback. Unfortunately what you are stating is not true.
First time orders have to be shipped to the billing address, which is stated online during checkout, which is not how you set up your order. We reached out to inform you of this and after a week of not hearing back, we canceled your order and refunded your payment.
We have sent multiple emails showing the proof of your refund including the date and amount. We have informed you to contact your card company for details on the refund if you had any questions. Africa Imports follows protocol for each and every order. Again, please feel free to reach out to your card company for details on your refund.
We also see you edited your review to state your address matched but unfortunately what you entered in did not match what your card company had. That is the whole reason we reached out. Our system can detect if you did not enter in the address associated with the card you are using.
Thank you,
Antwoord van Africa Imports
Thank you so much for your review! We appreciate you!
Antwoord van Africa Imports
We appreciate your review and your business! Thank you!
Antwoord van Africa Imports
Thank you so much for your review! We appreciate you!
Antwoord van Africa Imports
We appreciate your review and your business! Thank you!
Antwoord van Africa Imports
Thank you for your kind words! We hope to assist you again in the near future!
What made it a good experience'…
What made it a good experience' Communication. The delivery response where change happens. The package secure, wrapped to protect product, a in voice, and magazine with updates.
Thank you! A learning experience' I mean that's has been a good one.
25 maart 2026
Antwoord van Africa Imports
Thank you so much for this review! We are so glad to hear you are happy with everything. We appreciate you!
Fast shipping everything smells just…
Fast shipping everything smells just like the scent quality products
25 maart 2026
Antwoord van Africa Imports
Thank you so much for your review! We appreciate you!
The shea butter is awesome!
22 februari 2026
Antwoord van Africa Imports
We appreciate your review and your business! Thank you!
Great quality oils
All the oils that I ordered smell amazing. I will definitely order from this company in the future.
21 februari 2026
Antwoord van Africa Imports
Thank you so much for your review! We appreciate you!
Pleasure Shopping
It’s always a pleasure shopping at African Imports.
It’s easy to make my selection from your diverse and beautiful offerings. Thank you.
22 februari 2026
Antwoord van Africa Imports
We appreciate your review and your business! Thank you!
Lots of choices fast shipping
22 februari 2026
Antwoord van Africa Imports
Thank you so much for your review! We appreciate you!
One of A Kind Boutique
Quick shipping ....amazing oils. Great quality and long lasting.....
22 februari 2026
Antwoord van Africa Imports
Thank you for your kind words! We hope to assist you again in the near future!
Before placing an order I attempted to…
Before placing an order I attempted to reach out to the company (like I did all others) with inquires about samples. I plan on comparing the price, shipping time, customer service, similarity to the actual perfume, as well as the longevity from a few companies before choosing who to give my business to. I initially thought that I misspelled their email address, so I attempted to use it directly from the app... I received an error message both times. so far the customer service aspect isn't looking too good!
23 februari 2026
Review zonder uitnodiging
Antwoord van Africa Imports
We're sorry to hear you are having issues contacting us. You can always email contact@africaimports.com or call us at 201-457-1995. Thank you,
Mini shea butter was a hit
I used the mini shea butter and roll on for a men's mental health event and they really enjoyed it:) Will be buying again
25 januari 2026
Antwoord van Africa Imports
Thank you for your kind words! We hope to assist you again in the near future!
Antwoord van Africa Imports
Thank you so much for your review! We appreciate you!
Great Service
The styles, price & customer service is AWESOME!!! love shopping with a black company!!
25 januari 2026
Antwoord van Africa Imports
Thank you so much for this review! We are so glad to hear you are happy with everything including our customer service. We appreciate you!
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