Air Options Ltd Reviews 154

Firs interaction with Air options. Everyone polite and professional. And responded to my needs quickly. Thank You.

Great customer service they booked an engineer for me for the next day. The engineer, Ged, was excellent turned up on time diagnosed the problem and explained how it can be fixed. He completed the fix and our air con unit is now working.

Such an amazing company and brilliant customer supportive support! Special call out for Bethany - being supper efficient in arranging a technical team within 2 hours of complain during their peak summer season. The coolness doesn't always come from aircon it comes from the team working behind - So happy to work such amazing people

Used Airoptions for years, always 10/10!
Wouldn't go anywhere else. Engineers are always very kind and friendly, good value for money and the services and any necessary fixing is always done well and quickly.

We’ve been using Air Options for a while now, and they have been nothing but brilliant. The team is always friendly and proactive, and their communication is excellent — emails are answered quickly and professionally every time.
We recently had an issue with our heating system, and they were incredibly helpful and fast to respond. Everything was dealt with efficiently, and the engineers we’ve met have all been polite, friendly, and very knowledgeable.
It’s rare to find a company that consistently delivers great customer service, but they really do. We would definitely recommend them.

As always good and courteous communication from the office team and professional and speedy service from the engineers...

We had to reschedule & delayed payment (all issues our end!) and Bethany showed us great understanding, patience & professionalism when dealing with us. Will definitely use them again.

We had an engineer attend site to carry out a repair identified by our 6 month PPM visit. They were very knowledgeable and kept me up-to-date on the progress of the works and left the site clean and tidy. I would not hesitate to recommend Air Options as a company. Communications are great from start to finish any time I have dealt with them.

Air Solutions have done a brilliant job servicing the ventilation at our office building. We will be using them again and will look to adopt them across our portfolio. Thank you!

Excellent service from the start. From the office staff efficiency to the professional engineers, a very good company to work with.

Thank you so much for all your support over the years — it’s truly been a pleasure working with you.

I’ve been extremely happy with the service throughout. The team has always been efficient and professional, and the prep work and planning ahead of the job were excellent, ensuring minimal disruption to the business. The admin team has also been fantastic — consistently professional and impressively quick to respond.
Magda

Very efficient

Great customer service, communication and quality work.

Always a pleasure having the team from Air Options visit our offices. Very professional 😊

Helpful, quick and efficient, thank you!

We called Air Options for a quote for our annual maintenance contract. They came out promptly to survey our office and sent over a competitive quote. They also assisted with a broken unit cover very promptly. We are very happy with the service provided to us. Thank you

Engineers always friendly, professional and respectfully clean and tidy.

We needed an urgent visit as our A/C units weren't working properly, we called and most companies only had future appointments and although it was the same for Air Options, they quickly accommodated us. The experience was great, from the administration to the engineers visit. Highly recommended.

All good.
Arrived on time.
Clean and tidy.

great service, fast, efficient, poilte