Albert's Schloss Reviews 

AWFUL! I ordered the egg, bacon, and syrup pancakes, and they were terrible. The pancakes were cold and tasted like store-bought. They were definitely not freshly made. The egg was nice, but it only came with one slice of bacon. My friend ordered the berry pancakes, and hers was also cold. She also got the avocado and egg on toast, which was the size of my palm—more like a starter than a brunch. The bill took a long time to get to us, despite the restaurant not being busy, as it was early hours. Even though they were fully staffed, the service was slow and the server was chewing gum very unhygienic and not professional at all! I don't normally write reviews, but this has got to be the worst brunch I have ever had. Definitely do not recommend.

In A.S. Manch aester on Christmas eve at 4.30pm with family for celebration. Bar service was poor no enjoyment showed by bar staff and it wasnt busy and no acknowledgment present at all for those waiting to be served. If this was my business I would have peoples who attended these venues and watched for themselves how their staff operated. Suffice to say will not go there again.

Crap service, I would never ever recommend or use their event ever again

Asked them to call police as my friend was SA but was laughed at!

Awful bouncer’s falsely accusing people of wrongdoing with no evidence. Shocking people throughout and especially the staff within the fomplex

The Birmingham branch of this brand is well run, there was enough security staff for women to feel safe there and a very helpful young man called Keelan who worked hard and knew his job - there is a mix of ages, and everyone gels well and service at the bar is efficient.

Staff were dismissive of my asthma symptoms so I had to leave early which ruined my evening. I normally love this venue but was very disappointed with my experience at Albert's Schloss (Bold Street Liverpool) last night. I came to see the live show and was really enjoying it until I noticed something aggravating my asthma symptoms. It turned out they were using dry ice which is a known asthma trigger and which meant I had to leave the bar to get my symptoms to calm down. Meanwhile my partner asked the stage manager to turn off the dry ice but she only said she would turn it down. I was outside for quite a while coughing and suffering and did not feel like I could go back in. While I was outside the stage manager went over to my partner and said it's only water vapour! Whether that's the case or not it triggered my asthma symptoms and the inconsiderate reaction of the staff really upset me. This level of indifference could lead to someone having much more serious symptoms like an asthma attack and I had to leave earlier than planned to avoid further worsening my symptoms which ruined what was supposed to be an evening of celebration. The atmosphere was already great until this point and there was no need for dry ice, but what really disappointed me was the dismissive and defensive reaction of the staff trying to say that I should not be reacting to a known asthma trigger! I used to love going to this venue but will not be returning.

Replied to an ad looking for tech staff for the new London outlet. Had a phone interview with Kevin the tech manager and was told all good. May 21sr got an email from him saying I’d get an availability schedule the next day so cleared my schedule for the week long soft launch and opening weeks. After that was silence. Ignored phone calls, emails and texts. Very rude, shoddy and unprofessional.

What an incredible experience. If you are lucky enough to have Reece as your host, you will definitely leave the establishment feeling like royalty. The restaurant itself is quirky, opulent and welcoming. The food is first class and the presentation is a work of art, right down to the green beans !. I had chicken cordon bleu which unfortunately struggled to finish because the portion size was very generous, accompanied by the gruyère croquettes which were sublime and the green beans of course which were fresh and subtle. Not bland like they can be. This restaurant is a must to visit, especially if you like German food of course and just as importantly, if you are lucky enough to have Reece as your host. Thank you so much ! (Next time I'll make room for pudding)