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Aldeagroupuk Reviews 

8
•
TrustScore 4.5 uit 5

4,3

Materiaalbehandelingsapparatuur leverancier
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Bedrijfsgegevens

  1. Materiaalbehandelingsapparatuur leverancier
  2. Autoreparatiemateriaal verkoper
  3. Ladderleverancier
  4. Veiligheids- en werkkledingwinkel
  5. Opslagbedrijf
  6. Lastechniekwinkel

Geschreven door het bedrijf

At Aldea Group UK, we believe that supplying products is only part of the service. What truly sets us apart is our commitment to understanding each customer's unique requirements and delivering tailored solutions that help their business succeed. Whether you're sourcing a single product or managing a large procurement project, every enquiry receives the same level of attention, professionalism and personal care. We take the time to understand your needs, recommend the most suitable products and ensure a smooth experience from enquiry through to delivery and after-sales support. Our customers benefit from access to thousands of carefully selected products across workplace supplies, safety equipment, facilities management, storage solutions, handling equipment, workwear, industrial products and much more. However, it is our service that customers remember. We understand that every business operates differently, which is why we work flexibly and proactively to provide solutions that fit individual operational requirements, budgets and timescales. At Aldea Group UK, no request is treated as just another order. Every enquiry is an opportunity to build a long-term relationship based on trust, reliability and genuine customer care. We take pride in offering a personal touch that is often missing in today's transactional marketplace, ensuring our customers always have a knowledgeable and responsive team supporting them. Our mission is simple: to make sourcing workplace and industrial products easier, more efficient and more personal. By combining a growing portfolio of trusted brands with dedicated customer service, we help businesses across the UK procure with confidence. Why choose Aldea Group UK? ✅ Personalised service tailored to your business needs ✅ Every enquiry handled with care and attention to detail ✅ Extensive portfolio of trusted brands and products ✅ Fast, reliable and responsive customer support ✅ Flexible solutions for businesses of all sizes ✅ Long-term partnership approach, not just transactional sales ✅ Commitment to delivering value, quality and customer satisfaction At Aldea Group UK, your success is our priority, and we are dedicated to providing the products, expertise and service you need to keep your business moving forward.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

8 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(8)

5 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I have placed a few orders through The…

I have placed a few orders through The Aldea Group and find their service to be excellent and delivery very fast. I order Orn Green Ballistic Trousers for my workers and I know they have to be sent from the supplier but they still arrive within 2-3 working days. Prices are good too. I spoke with Orn today to pass on how pleased I was with their service. No hesitation recommending this company. Thank you to all concerned
Linda @ Jark Recruitment

21 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hose protection ramps

We bought some hose protection ramps to lay across a street to make sure cars didn't squash our hoses. Sturdy tough rubber compound, with two built in channels and a tough yellow hinged lid. Comes in 1m long sections that are easy to fit together. Very pleased with the product, does the job nicely, and good value. Delivered quickly. Very satisfied with the service.

19 maart 2026
Review zonder uitnodiging
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Antwoord van Aldeagroupuk

Hi John,

Thank you for taking the time to leave such a detailed review.

We're delighted to hear that the hose protection ramps have proven to be a practical and effective solution for your application. It's great to know that the durability, ease of installation and overall value of the product met your expectations.

We also appreciate your kind comments about our service and delivery. At Aldea Group UK, we work hard to ensure our customers receive not only quality products but also a smooth and reliable buying experience from start to finish.

Thank you again for your business and for choosing Aldea Group UK. We look forward to supporting you with any future requirements.

Kind regards,

The Aldea Group UK Team

Beoordeeld met 5 van de 5 sterren

Fast and Professional

I have used this company twice so far and I have to say communication was great and after placing the order the goods came next day to my doorstep . I would definitely recommend that company and I will use it again.

10 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service

Went above and beyond to source a ladder for me that I struggled to find elsewhere when I asked. The price too was very good especially when shipping to my remote location was considered. The customer service I received was excellent and they were attentive and kept me informed the whole time. Will definitely be using again.

9 september 2025
Review zonder uitnodiging
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Antwoord van Aldeagroupuk

Thank you so much for your kind words Andrew, we really appreciate you taking the time to share your experience.

We’re delighted we could help you source the ladder and make the shipping work to your remote location at a good price. Keeping you informed throughout is important to us, so it’s great to hear that made a difference.

We truly value your support and look forward to helping you again in the future.
Team Aldea

Beoordeeld met 5 van de 5 sterren

Aldea group performance.

Had a small issue with a product purchased . Communication was excellent and advice offered the same. Thanks for the help and would deal with this company again without doubt. Excellent delivery

6 januari 2026
Review zonder uitnodiging
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Antwoord van Aldeagroupuk

Thank you so much for taking the time to share your feedback. We’re delighted to hear that our communication and advice helped resolve the issue quickly. At Aldea Group, we take great pride in delivering excellent service and reliable delivery, so it’s wonderful to know this came through in your experience. We truly appreciate your support and look forward to working with you again.

Beoordeeld met 5 van de 5 sterren

Excellent prices and really attentive…

Excellent prices and really attentive customer care. Couldn't fault them.

22 mei 2025
Review zonder uitnodiging
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Antwoord van Aldeagroupuk

Thank you for your kind words. We’re delighted to hear you were happy with both our pricing and the level of customer care you received. Providing attentive service and great value is something we take real pride in, so your feedback means a lot to the whole team. We really appreciate your support.

Beoordeeld met 5 van de 5 sterren

Great customer service when things went wrong.

I recently placed an online order for a set of Kraus combination ladders from Aldea Group UK. They had the best price I could find with free delivery (within 1 to 3 working days). Unfortunately this item was delivered by DX Freight. I got a text from DX Freight telling me my item would be delivered next day between 08:00 and 18:00. Waited in all day but no delivery and no text to explain what was happening. Next day they sent another text to say delivery would take place between 07:00 and 12:00 that same day. By 14:30 I began to wonder what was happening and decided to check outside my home. Lo and behold, there was a set of ladders lying against the side wall. I could see immediately that 3 rungs were damaged and that seemed the obvious reason why my doorbell was not rung, so I could not examine the item and sign the delivery note (as I was told to do by Aldea).
Eventually managed to get through to Marc via live webchat on the Aldea website. Despite problems my end in getting pictures of the damage, Marc was extremely helpful even to emailing me at 19:49 and 21:20 that same night to assure me a replacement would be sent next day. Sure enough, DX delivered new ladders and took away the damaged ones. Pity about the very poor handling of the original item but that was not the fault of Aldea. I have been extremely impressed by the very quick response to my complaint and the efficient way it has been dealt with. Top marks for Customer Service. I would have no hesitation in using Aldea group again! Thank you.

29 november 2024
Review zonder uitnodiging
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Antwoord van Aldeagroupuk

Thank you very much for taking the time to share such detailed feedback. While we’re sorry for the inconvenience caused by the delivery handling, we’re really pleased to hear that Marc was able to support you quickly and effectively to put things right.

At Aldea Group, we take customer service seriously, especially when things don’t go to plan, and it’s great to know our response and communication made a positive difference. We’ll also be sure to pass your kind words on to Marc and the wider team.

Thank you again for your understanding and for choosing Aldea Group — we truly appreciate your support and look forward to working with you again.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent
As we remodel Cree manors work station to be our main brown play area. This colouring flooring allows the camera to show up all good bits also easy to clean
105-505 X 25

21 april 2023
Review zonder uitnodiging
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Antwoord van Aldeagroupuk

Thank you for your excellent feedback. We’re delighted to hear that the flooring has worked so well for your remodel at Cree Manors and that it performs effectively on camera while also being easy to clean. It’s great to know the product is supporting both functionality and presentation in your space. We really appreciate you choosing Aldea and taking the time to share your experience.

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