Really disappointing experience with this company. Set up an account, paid for item, Item not received. Have contacted them 4 times via email and twice via WhatsApp and no one ever responds. Have b... Toon meer
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Lees wat reviewers zeggen
Best pricing I could find online for Paxton fobs. Communications through order and delivery stages were excellent. Dispatch and delivery were rapid. First time order and will definitely order again. G... Toon meer
Ordered and received within a couple of days and kept up to date with progress. Excellent service
We recently purchased customised gift voucher cards for the impending Christmas rush and were over the moon with the quality and turn-around. We had a small problem with the design our end but Cameron... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are a UK based company selling ID Cards, printers & accessories. We pride ourselves on our excellent customer service and offer some of the lowest prices in the industry with same day dispatch and next working day delivery available for orders placed before 14:00.
Same Day Despatch
For stock orders placed before 3 PM.
We guarantee same-day despatch for all in-stock items ordered before 3 PM, Monday to Friday.
However, orders placed before 4:30 PM are often despatched the same day.
Most orders are delivered the next working day!
Contactgegevens
Unit 43 - Capital Business Centre, 22 Carlton Road, CR2 0BS, Croydon, Verenigd Koninkrijk
- 02039605297
- hello@algidcards.co.uk
- www.algidcards.co.uk
4,4
Uitstekend
227 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
ALG ID Cards - Prompt delivery
I placed the order and the next day they arrived, great service and great product :)
17 januari 2022
We always order never have a discount…
We always order never have a discount on lanyards & vat gone up when you ordering
17 december 2021
Antwoord van ALG ID Cards
Hi Arif
Thanks for your review. We really appreciate your loyalty over the last year.
I've checked your account and you did not opt in to receive marketing emails or our newsletter when you created your account. This means that we are not allowed to send you our existing customer discount codes as these are marketing emails. Unless you specifically opt-in, we can only send you emails related to specific orders.
I can confirm that there have been no changes to VAT/taxes.
I will send you a follow up email to discuss your concerns.
Deliver on time with quality products
ALG have always been prompt, reliable and service driven. I would have no hesitation in recommending the company and their products. Excellent quality of product and service.
6 december 2021
Reliable and competitively priced
The website was easy to navigate and the pricing competitive, especially when taking delivery charges into account. The goods turned up next day. So I could not fault the service.
Excellent !
29 oktober 2021
Great price quick delivery easy to use…
Great price quick delivery easy to use web site
28 oktober 2021
Very helpful and quick response times
8 oktober 2021
Fast delivery.
22 september 2021
Great Service
9 augustus 2021
Arrived quickly
The previous review was left by a colleague who was unaware of our on going correspondence,
Apologies for the initial review.
The items were dispatched to us quickly and packaged well, unfortunately not suitable for our particular door entry system, return arranged.
19 juli 2021
Antwoord van ALG ID Cards
Hello Claire,
I'm sorry to see that you have left this review which we believe is unfair.
You contacted us last week requesting a return, we responded to you asking you to provide us with the required information to locate your order and create a return.
You did not reply back with the information until 10:24am today.
Your 1 star trustpilot review was submitted at 10:23am today, before you replied back with the information.
We would not have been able to create the return until you provided us with the information to locate your order. This was only done so after you left the review.
After you left the review and replied back with the information we requested, the return was generated for you.
I have also sent a follow up email.
Good price fast delivery
24 juni 2021
Review zonder uitnodiging
Superb as always
We have used ALG for a while now. The products are always great and delivered really quickly.
4 juni 2021
Antwoord van ALG ID Cards
Hi Kevin,
Please accept my sincere apologies on behalf of the courier for the delay.
Unfortunately they do not deliver on the weekend. I am glad to hear that you have now received your order.
EXCELLENT IS THE ONLY WORD
6 februari 2021
Excellent service and very professional…
Excellent service and very professional 👍. We ordered NHS identity cards and were asked to communicate via an authentic NHS email to verify genuine requests. Prompt and professional. Would highly recommend.
2 februari 2021
Excellent service
27 januari 2021
Really quick delivery great service
15 januari 2021
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