A Lings Group Limited Reviews 

517
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have used many Gas Heating eng for my breakdowns and Boiler Services but A lings are the best. The Staff are efficient and communicate clearly. Engineers Chris done my boiler service -& Mike dealt... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely outstanding service from Mike at A Lings Group Ltd. We had been dealing with an issue with our boiler and electrics, which meant our heating simply wasn’t working. We h... Toon meer

Beoordeeld met 5 van de 5 sterren

After a few intial hiccups installing a new toilet the Managing Director Aaron Lings personally stepped in and sorted out all of the issues .. this is a guy who cares passionately about the reput... Toon meer

Beoordeeld met 5 van de 5 sterren

We needed help with blocked drainage, it was horrible because everything was coming up into our garden. Trevor arrived, he is so knowledgeable, very helpful, got rid of the blockage, more importantly... Toon meer

Bedrijfsgegevens

  1. Gasingenieur
  2. ook in
  3. Gasbedrijf
  4. Gasfitter
  5. Gasinstallatieservice
  6. Rioleringsdienst

Geschreven door het bedrijf

We are A. Lings Group Limited. Established in South London and surrounding areas since 2014, we are a professional Home Emergency business. We are a Gas Safe Registered business, fully insured with a public liability, public indemnity insurance and employees liability insurance. Our honest and high standard of service means we are privileged to have a personal working relationship with our customers and we take pride in our reputation. You may have seen our eye-catching vans and bright logos! We have a highly skilled trades team and office team who are happy to assist you at all times. The team has now grown to multiple vans and trades and offer a 7 day call out service. We also operate 24 hours a day where needed. Our knowledge of Gas, Heating, Plumbing and Drainage is fantastic on domestic systems and our engineers are fully qualified with a minimum level 2 Diploma, ACS Gas qualifications or Jetting Association qualifications dependent on trade. We are constantly improving our business and are expanding on the trades we already provide.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

517 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 25% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(517)

13 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

10/10 service from Kai!

10/10 service from Kai!

He’s helped us with our boiler multiple times and it’s always a great experience. Highly knowledgable and polite - always gets the job done on time and informs us about what happened and how to look after the boiler. A reliable engineer which we’re grateful for. Thank you

17 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

No central heating/A Lings Jason.

Jason visited our home which didn’t have central heating working. He managed to diagnose the issue very efficiently and managed to carry out the repair on the spot once the job had been authorised.

This was a home emergency call via my bank/AXA. No problem recommending Jason/A Lings from my experience.

12 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A Lings were contacted at 8:30pm…

A Lings were contacted at 8:30pm Saturday night for emergency work required the following day (Sunday). A Lings responded immediately with booked resource. Resource arrived promptly Sunday morning to undertake the work and overcame the issue. The engineer communicated well with the work he had carried out and was very friendly / polite. I would without reservation use A Lings again.

12 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

A lings plumbing services FRAUD

A lings plumbing services in Hackbridge, Surrey. Came to resolve my plumbing issue started some work from an insurance company Both are scammers. They will come with some silly and clever reasons not to do and refer to a private fixing. Outside your emergency cover insurance. Don't trust these two. I hope some gov teams will look into them.
First they said they can do, land with insurance and did some work and in the middle of the job the A-Lings said their equipment is not there, after 2 day's they came back and said they can't do it. They are will tell your insurance company something different. Such a shame on you and your service, that to we got kid's and we suffered big time. PLEASE Read negative reviews. The team who comes to fix makes mess and ask for 5 ** start reviews, which they don't deserve without fixing it. Hope the A Lings will look into these complaints seriously in 2025. Do their jobs as agreed to insurance and obviously you will get very good reviews from customers, Do not rip off, don't scam, don't lie, don't cheat as KARMA will you one way the other. Don't go for easy money as customers like me/us are hard earning also very expensive periods of our lives. A-Lings please read again and again don't fraud, support customers...so that other insurers will also opt your company in future.....

11 december 2024
Review zonder uitnodiging
Logo A Lings Group Limited

Antwoord van A Lings Group Limited

Dear Trustfull Review,

We are sorry to hear about your frustrations. However, your review contains several inaccuracies that we feel need to be addressed to ensure fairness and clarity:

No Name Provided:
Unfortunately, you have not provided your name or any identifying details, which makes it difficult for us to investigate your specific case or respond more thoroughly. If you would like to discuss this matter further, please contact us directly so we can look into it properly. Email: admin@alingsgroup.co.uk

Our Involvement:
Our role was limited to conducting a survey for your insurance provider. We were not responsible for making any decisions about what would or would not be covered under your policy. If there were frustrations with the process, we recommend raising them directly with your insurer, as they hold authority over approvals and next steps.

No Work Was Carried Out:
Contrary to your claims, we did not begin or complete any work at your property. We only conducted an assessment, and no tools or equipment were left behind, nor was any mess created by our team.

No Solicitation of Reviews:
We categorically do not ask for positive reviews for incomplete or partial work. Customer satisfaction is at the heart of what we do, and we are proud to let our completed projects speak for themselves.

No Rip-Off or Scam:
We have not ripped you off or scammed you, as we have not taken any money from you. Our involvement was strictly limited to the survey as directed by your insurance provider.

We are disappointed to see claims of dishonesty and unprofessionalism, as this does not reflect our practices or values. We always aim to provide a professional, honest, and transparent service. Should you wish to discuss your concerns further, we are happy to assist in any way we can.

Thank you for taking the time to share your feedback, and we sincerely hope your plumbing issues have been resolved to your satisfaction.

Beoordeeld met 5 van de 5 sterren

Blocked manhole/drain

Trevor came around and unblocked our manhole cover, whick was close to overflowing, it took him a matter of minutes to solve the problem. Within seconds the water was flowing as normal. It was a huge relief for us and he was a really nice guy as well. Nice one!

7 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recommend Kai in a heartbeat!

Our boiler started leaking a couple days ago so we have been cold for a while. Luckily they sent Kai today. Kai is great!he was very knowledgeable and patient explaining to us what the issue was.his go-to and positive attitude really helped.we feel very positive that the issue is temporarily resolved. He has suggested for parts to be replaced so hopefully that will be done soon. We would highly recommend him.

4 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service and exceptional engineer.

Had an issue with my Boiler not firing up, logged with my insurance company at 6:30pm, received a call at 9am Sunday morning to arrange for an engineer. It was arrange he would call me half an hour before arriving on the Monday morning so I could leave work and meet him. Within 15 minutes Mike had identified the issue and called the office to order a replacement gas valve, I was kept informed of the parts delivery schedule, and on Thursday Mike returned stripped my Boiler down replaced the valve ran all the safety tests and was finished in under 45 minutes. Perfect!

28 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A Lings are absolutely amazing

A Lings are absolutely amazing, had two previously cowboy plumbers that ruined my toilet, however my insurance company sent new contractors being A Lings who took over and fixed the issues no problem, they were clear, transparent with questions, and super polite, overall their skills levels are above and beyond! Many thanks to Jess in particular who resolved the issue, she was professional, highly skilled and polite, overall great!!

29 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kai was superb

Kai was superb. Found the fault was the board. Got replaced and check all the carbon dioxide etc. explained everything to us.
He was friendly and really nice. Would recommend him to anyone

18 november 2024
Review zonder uitnodiging

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