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Apollo Motorhome Holidays - Christchurch Reviews 

33
TrustScore 4 uit 5

4,2

159 Orchard Road, Harewood, 8053 Christchurch Airport, North Island, NZ


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had an overall great experience with thl. Got upgraded to a 6 berth maui, which was nice. Timo at Christchurch was very accommodating & nice upon vehicle return. Would use thl again on our future trip... Toon meer

Beoordeeld met 3 van de 5 sterren

Being 70 plus years we thought having selected the 4 berth motorhome would have been large enough and comfortable. Having another bed above us was too confined when getting up during the night for t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Waited an hour for our van to be ready, they admitted we had been overlooked. Photos of the previous damages in the report for the van before she left were for a different van. Gas hob stove top... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our experience was amazing, the motorhome had everything we needed to feel comfortable, warm, and cozy. The app thl helped us to find the best spots to stay (paid and free). We had a minimum acci... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Camperverhuurbedrijf

Geschreven door het bedrijf

Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs.​ Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.​


Contactgegevens

  • 159 Orchard Road, Harewood, 8053, Christchurch Airport, North Island, Nieuw-Zeeland

  • 0800 845 222

4,2

Goed

TrustScore 4 uit 5

33 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(33)

328 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Bald tires and multiple van issues

The list of issues the needed fixing are as follows.
- Hot water did not get hot , no shower or hot water to wash up
-The stove top only had one burner that works.
- the side sliding door will not open
- toilet door jams
- chip in windscreen on driver's side.
- we have been given a vehicle with a bald tire that has been changed for the spare. So we don't have a safe spare tire .

We had three visits to a mechanic which had wasted our holiday time.
We have paid $10k and taken out full insurance with roadside assistance and we are still had no resolution after 10 days.

There was not sink plug which we have replaced ourselves

The electric heater did not work so we have purchased another at our cost.

We were rushed through the handover at Christchurch and didn't get to see a condition report until after we left the branch.

We were told that this vehicle was an upgrade however we feel it is not it is a lemon.

We are extremely unhappy for our loss of enjoyment of our holiday experience.

30 april 2026
Logo Apollo Motorhome Holidays - Christchurch

Antwoord van Apollo Motorhome Holidays - Christchurch

Thank you for sharing your feedback with us, Jamie. We are very sorry for the number of issues you experienced and the time lost attending multiple repairs, which clearly impacted your holiday quite heavily. This is not the experience we aim to provide, and we apologise for the frustration and loss of enjoyment this caused. We are pleased that our Christchurch branch took the time to investigate your concerns and provide compensation as a gesture of goodwill. We do hope that you still had an enjoyable holiday despite the issues you experienced.

Beoordeeld met 4 van de 5 sterren

We had a great trip

We had a great trip. The vehicle allowed a to be independent and to search out places other than the main highly visited popular locations.

Our only suggestion is to add usb connection points inside the vehicle for charging phones etc on the go and not have to wait until we were on powered sites.

Other than that - great. Can highly recommend the camper.

Thanks team.

7 mei 2026
Logo Apollo Motorhome Holidays - Christchurch

Antwoord van Apollo Motorhome Holidays - Christchurch

Thank you for your review Volker. We are so pleased that you had a great holiday! We appreciate your feedback on the USB ports - this is definitely something we are adding more of in our new builds. Thanks!

Beoordeeld met 5 van de 5 sterren

We had a great holiday

We had a great holiday
Campervan went well and was very relaxing

29 april 2026
Logo Apollo Motorhome Holidays - Christchurch

Antwoord van Apollo Motorhome Holidays - Christchurch

We love to hear this! Thanks for your review Glen.

Beoordeeld met 5 van de 5 sterren

Great staff

Great staff, very informative and friendly. Pleasure to do business with.

24 april 2026
Logo Apollo Motorhome Holidays - Christchurch

Antwoord van Apollo Motorhome Holidays - Christchurch

Thanks for your review Peter!

Beoordeeld met 5 van de 5 sterren

Fast and clear

Fast and clear, kind staff
exellent Maui motorhome

21 april 2026
Logo Apollo Motorhome Holidays - Christchurch

Antwoord van Apollo Motorhome Holidays - Christchurch

Great to hear! Thanks for your review!

Beoordeeld met 2 van de 5 sterren

approximately 3 and a…

The pick up took approximately 3 and a half hours after phoning to say I would be there at lunch time. I had intended to get a 4 person Britz Euro which I believe would be smaller. Rolling over the Hundrlees to reach Kiakoura in the dark was a bad start and then realising that there was bedding for 6 when I stated 2 people would be in it plus our Dog. The reception person was surprised we had a dog, I said read your emails. So standing outside with dog and a lot of stuff as we where returning to Picton to see friends after living in the Sounds for 10 years, was not pleasant. Then to be told 3 or 4 times it will be ready in 20 minutes was dishonest. The Camper was dirty in areas that needed scrubbing not a wipe with a rag such as around the cooker and corners all over the van. The rattling of crockery was ridiculous and ended up wrapping them in blankets and placing up the top. It’s the 3rd time hiring from various companies and you rate the worst. I hope this doesn’t offend you except you asked so I am replying honestly. The last 3 nights we stayed in motels that we knew as have travelled the road many times. The slats in the middle bed where all over the place and it was not a simple thing to use. One plus the engine was good except I found it a bit petty charging the diesel KMs after receiving the amount that was paid up front.

17 april 2026
Logo Apollo Motorhome Holidays - Christchurch

Antwoord van Apollo Motorhome Holidays - Christchurch

Thank you for taking the time to share your honest feedback with us, Mal. We are genuinely sorry for the delays at pick up, the condition of the vehicle, and also the frustration this caused at the start of your trip. This is not the standard we aim to provide, and we apologise for the inconvenience and disappointment you experienced. Your comments have been noted and will be shared with the team to help improve our processes going forward.

Beoordeeld met 5 van de 5 sterren

Great service

I highly recommend
Great service, great camper

17 april 2026
Logo Apollo Motorhome Holidays - Christchurch

Antwoord van Apollo Motorhome Holidays - Christchurch

Thanks so much Louis!

Beoordeeld met 5 van de 5 sterren

Really great service from up lift to return

Really good service from up lift to return, staff all very helpful and friendly. We had a windscreen crack on the second day and we received a very quick response with regular updates to sort it. Arrangements made for replacement windscreen booked in two days and when we arrived it was replaced within 2 hours. Picking the van up in Christchurch was straightforward from the airport and we were on the road within an hour. Van was in very good condition and very comfortable.

12 april 2026
Logo Apollo Motorhome Holidays - Christchurch

Antwoord van Apollo Motorhome Holidays - Christchurch

Thank you so much for your review. It's great to hear your windscreen issue was resolved swiftly so you could enjoy the rest of your roadtrip!

Beoordeeld met 4 van de 5 sterren

The car is very reliable

The car is very reliable, location is slightly far from the airport and staff are friendly

10 april 2026
Logo Apollo Motorhome Holidays - Christchurch

Antwoord van Apollo Motorhome Holidays - Christchurch

Thank you so much for your 4-star review. We are so pleased you enjoyed your Apollo camper!

Beoordeeld met 4 van de 5 sterren

We really loved our RV holiday

We really loved our RV holiday. The flexibility of taking your home with you is great. On occasion we put the kettle on or cooked a meal whilst enjoying a lovely view or location. Yes it took a day or so to get into a routine but once set up, it was a great way to get around. Attention to detail on design and amenities makes it easy to drive, set up, store things and live in.

10 april 2026
Logo Apollo Motorhome Holidays - Christchurch

Antwoord van Apollo Motorhome Holidays - Christchurch

Thanks so much David! We are so pleased you enjoyed your Apollo campervan. Roadtrips really are the best!

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