Purchased a clock for my elderly parents during covid which was delivered in January this year . The clock received was smaller than we’d expected and the photo displayed on the sale information... Toon meer
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Veronese - nice brand We love the celtic figurines. Now we have Gaia bust, Pan sitting(the nice one), Cernunnos and animals, and the forest lady. Additionally we have 2 different types of trees. Ab... Toon meer
Excellent service. The item purchased had little value but the product arrived in a presentation box that would have been fit for a far more expensive piece. Also, I appreciated the gesture of the gif... Toon meer
I purchased a birth certificate box. I was really impressed with the quality of the item as I thought it would be quite flimsy given the cost, but it is really substantial. The delivery timeframe wa... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Unusual gifts including gothic, fantasy and alternative range. Collectibles from Astra Blue Giftware, Keepsakes and Wedding products. Quirky gifts and cute homeware, all on-trend. Visit our online website for gift ideas for men, women and kids. Free UK Delivery.
Contactgegevens
Verenigd Koninkrijk
- www.astrabluegiftware.com
3,9
Goed
56 reviews
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Poor customer service
Purchased a clock for my elderly parents during covid which was delivered in January this year .
The clock received was smaller than we’d expected and the photo displayed on the sale information was clearly misleading.
Due to covid parents agreed to keep the clock however it stopped working in March this year.
Wasn’t made aware of this until I was able to visit them again last weekend.
Contacted Astra blue giftware who have basically washed their hands of the issue as it is now over THREE months old!!!!
No offer of replacement or any other gesture!!!
Be aware that it would appear that items purchased from this company that you may have problems with will be ignored if issue occurs more than three months from purchase!!
5 mei 2021
Review zonder uitnodiging
Beautiful little vase
This little vase is just what I was looking for. It came well packed and quickly, so very happy
14 augustus 2020
Review zonder uitnodiging
Great service
19 juli 2020
Review zonder uitnodiging
Excellent quality at amazing prices
Excellent quality at amazing prices! Highly recommend and will be shopping here again x
18 juni 2020
Review zonder uitnodiging
Veronese
Veronese - nice brand
We love the celtic figurines.
Now we have Gaia bust, Pan sitting(the nice one), Cernunnos and animals, and the forest lady. Additionally we have 2 different types of trees. Absolutely gorgeous.
Last of the celtic line that I will purchase is the nice sitting gentle herne and 2 book holders with Maltese crusaders. Stunning pieces of art.
25 april 2020
Review zonder uitnodiging
Brilliant products with an easy to use…
Brilliant products with an easy to use website - items arrived promptly.
22 november 2019
Review zonder uitnodiging
This should have been a 5 star review
This should have been a 5 star review. The ease of ordering prompt delivery and communication was definitely worthy of 5 stars but the condition my sculpture arrived in was awful. The packaging was torn up and shredded also the sculpture itself was covered in spots with some sort of permanent marker pen. Im hoping there will be a way to remove them without damaging the paint.
3 november 2019
Review zonder uitnodiging
Brilliant and very fast delivery
Brilliant and very fast delivery, well packaged and very happy with my two cats.
25 oktober 2019
Review zonder uitnodiging
Item was as described delivered really…
Item was as described delivered really quickly, brilliant service.
18 oktober 2019
Review zonder uitnodiging
I bought a book online on 04.10.2019…
I bought a book online on 04.10.2019 and when it arrived it was not what I thought it was. I returned it the following day by recorded delivery but have had no response at all. I put a printed letter in the package with the book with all my contact details. I have requested a refund or another book detailing exactly what I want within the book. I would have thought 9 days was sufficient time to exact a response of some description. It is very annoying as there is no contact number for this company.
13 oktober 2019
Review zonder uitnodiging
Excellent service and excellent gift.
23 augustus 2019
Review zonder uitnodiging
Birth Certificate Box
I purchased a birth certificate box. I was really impressed with the quality of the item as I thought it would be quite flimsy given the cost, but it is really substantial. The delivery timeframe was excellent too. Would highly recommend.
19 augustus 2019
Review zonder uitnodiging
Nice product and delivery in timeframe…
Nice product and delivery in timeframe expected
10 augustus 2019
Review zonder uitnodiging
Very quick transaction and delivery
Very quick transaction and delivery, packaging was excellent, I purchased a nemesis dragon and it is absolutely beautiful, the detail is brilliant, it's the best I've ever seen, I'm very happy with it
8 augustus 2019
Review zonder uitnodiging
Great product and quick service
Great product and quick service, thank you :)
12 juni 2019
Review zonder uitnodiging
Lovely piece but slightly smaller than…
Lovely piece but slightly smaller than expected.
29 mei 2019
Review zonder uitnodiging
Very easy to use and easier and quicker…
Very easy to use and easier and quicker for children, and no more tripping over.
6 mei 2019
Review zonder uitnodiging
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