ASTRO Gaming Reviews 

Astro è una buona marca di cuffie, sicuramente non vale 50€ ma non vale neanche 300€. Sono un ex possessore di astro A50 ridate indietro dopo 3 sostituzioni poiché il wireless non era dei migliori. Dopo aver provato varie cuffie.. sono tornato sulle astro, astro A40tr con mix amp pro. Se non fosse per il mix amp... le cuffie sicuramente non varrebbero i 200€. Sicuramente è un prodotto valido... ma non a prezzo pieno. Io le ho comprate a 186€ contro i 279 originali. Attualmente mi ci trovo bene. Chiaramente ha dei difetti... ma così come ogni altra cuffia. In un mese avrò provato minimo 6 paia di cuffie, tutte e 6 avevano dei difetti in un modo o nell’altro logicamente. Quindi niente di nuovo. Prezzo scontato ok ma prezzo pieno no.

Good except for 2.4ghz frequency issue with A10. I used to use A10 and unless I used Ethernet or 5ghz, I would get static on the microphone. Really a shame, normally mic was quite good. Built well, first headset I sold rather than broke.

This review is going to also be a comparison to Astro's flagship headset A50 which costs 3 times more than the A20 and for which I only gave 2 stars.

The Astro A20 is simply great for a £100 headset. The only reason I gave 4 stars is down below. I had 2 A50's before getting the A20 and both A50's had a fault, so I decided until I get a PS5, I'm not going to spend any more than £100.

The Good/Great:

Sound: I test headsets playing COD Warzone and I was simply shocked how great this headset sounds. It has super clean and detailed sound exactly what you would expect from an Astro headset. Bass isn't too heavy it's just right, mids are good and highs are very detailed without being harsh.

I do a scientific test playing Warzone like footstep distance, verticality, directional audio etc. With the A20 you can clearly hear footsteps from around 30 metres away and if course closer the enemy gets louder it gets and very detailed. Footsteps above and below you and even precise direction like rear left or right and front left or right etc and because the sound is so clean and detailed all the rest of game sounds like gunshots, vehicles, reloading a gun etc are also great.

It has tuned in 3 EQ presets Astro, Pro and Signature with a dedicated EQ button on the headset. I don't know if Astro tuned the A20's to perfection by accident, but I can honestly say it sounds better than the A50 out of the box and it will take you to tune the A50 EQ in the command centre software to make it sound good. The A20, simply put it on and use the Astro EQ for FPS games, Pro EQ for again some FPS games but mostly for games that have less treble and Signature EQ for other games.

The A20 is also louder than the A50 and as a PS4 gamer, sound volume is a big thing as normally PS4 doesn't give you good game volume. But the A20 is definitely loud enough and again it's louder than Astro's flagship A50.

Comfort:

The earpads are the best ever. It's got the signature Astro velour earpads, buy unlike the A50, this one had very dense memory and I mean very dense. It's the most comfortable earpads I've ever used. The A50 has the same velour cover on the earpads, but inside it's just soft sponge.

The only fault I can find on this headset is the headband. It's like rubber material with sponge inside. It's still a very soft rubber to touch and sponge inside is also very soft and plush, for if you have a bald head like me or shave your head, then the headband may be a little uncomfortable during long gaming sessions. But with a little adjustment every now and then sorts out the problem. I just don't understand why Astro didn't put a normal headband like the rest of their headsets. So for this reason I have to give 4 stars.

The Mediocre:

The mic is just ok. It's definitely good enough when chatting to your friends online, but it's nothing amazing. Definitely heard worst mics and the A20 has a decent mic for gaming.

The Bad but not really Astro's fault is the fact that you can't have a chat mix or game/voice balance as it's a straight plug and play usb dongle wireless headset and Sony PS consoles just don't have that facility built in to support chat mix through usb. But Astro still included the balance button on the headset for some reason.

Overall I think for only £100 this headset is amazing and the performance of the headset definitely punches way above it's price.

Einfach nur grottenschlecht. Der Stickdrift ist sehr effektiv auf dem linken Stick. Ich habe ihn seid 3 Monaten und heute schicke ich ihn zurück und hole mir mein Geld zurück für dieses schlechte Teil!

Absolute scam of a website. DONT BUY FROM ASTROGAMING!!!!!!!!!!

Anfangs habe ich mit dem englischen Support geschrieben und recht zügig eine Antwort auf mein Problem bekommen. Mir wurde mitgeteilt, dass es noch ca. 1Monat dauert, bis die Ersatz-Headsets verfügbar wären und ich informiert werde --> 2Monate später keine Info + der Support antwortet nicht mehr --> neue Anfrage beim Deutschen support --> NIE eine Antwort erhalten

Letztes Jahr habe ich einen Astro C40 über Saturn bestellt für 190 Euro.
Ein paar Wochen später habe ich das erste Ersatzmodul bestellt. Dann ein paar Wochen wieder zwei Ersatzmodule. Wieder ein paar Wochen später, hat der Astro Support mir EIN! Ersatzmodul gesendet. Das ging aber auch nach ein paar Wochen kaputt. Die haben nach ein paar Wochen ausgiebigen Zockens alle Stickdrift und spielen ist damit unmöglich!
Letzte Woche habe ich dem Support wieder geschrieben und bekomme jetzt seit geschlagenen 5 Tagen keine Antwort mehr. Wollte dann heute morgen selber zwei neue bestellen, haben die mein Konto gesperrt und ich musste als Gast bestellen. Habe mich dann gefragt, ob das Absicht war ?!? Für einen Controller für 200 € habe ich mehr erwartet. Die Module sind andauernd Schrott und ich bin es jetzt langsam leid. Youtube usw. Ist voll mit schlechten Videos über den Astro C40. Bin von dem Support und dem EINEM Ersatzmodul sehr enttäuscht!!!
Bin mal gespannt, wie lange die zwei neuen halten, die ich heute bestellt habe, danach wandert der schei** Controller in den Müll. Hab dafür bis jetzt 300 Euro ausgegeben.

Had the headset for 4 years, a part goes out on one side and instead of helping at all, customer support told me to go buy a new one after I specifically stated to them that these were a gift and I can't afford them, let alone another pair.

Taster für Soundbalance zwischen Micro und Gamesound war defekt. Hab das Astro A50 nach England eingesendet. Warte jetzt seit Mitte Dezember 2020 auf die Rücksendung. Warenzulauf ist angeblich jetzt im März. Nach erneuter Anfrage beim Support, gabs eine unfreundliche und genervte Rückmeldung.
Fazit: Man kauft sich ein 250€ Headset. Taste defekt. Support anfänglich in Ordnung. 3 Monate Wartezeit für die Rücksendung. Entweder hatte ich jetzt pech oder das ist immer so. keine Ahnung. Für die Preisklasse aus meiner Sicht nicht in Ordnung.
Grundsätzlich ist das Headset top. Hat alles gut funktioniert und ist bequem.

controller only work for about 2 months then the left L3 didn't want to work at all and R3 started to drift really bad. I send the controller back took them about 3 weeks to send it back. Then about 3 weeks later it started again now im trying to contact them but I guess they cant see my emails I would not buy astro anything if I was you guys stay away from them not worth the headaches

I had brought a Astro headset from coolshop around 6 months ago, i had issues with the Mixamp turning off and not connecting correctly.

I made contact with Astro direct themselves in December explaining the situation i was experiencing, i had a guy called lewis dealing with the issue for me, he asked for the receipt and serial numbers which i provided, he then said we can send you out a replacement but they didn't have any until january and asked if i could wait until then. Come Mid January i hadn't heard from Astro so i emailed them asking if they had any in stock yet, Lewis replied yes ill send you the details on where to send the faulty mixamp to.

Upon looking at the details i noticed that i had to pay the full amount including insurance and tracking of the mixamp, i questioned Lewis to why i had to pay for a fault on a item that's 6 months old and not something that i've done myself, His reply was its company policy.

over the years ive spent loads of money with Astro more than i probably should have, i had a controller from Xbox 2 years ago that didnt connect wirelessly they changed it straight away and collected via a courier, the same with turtle beach there policies are the same as xbox.

This will be my last purchase from Astro im disgusted the way they expect there customers to pay for a faulty item that they mass produce.

Absolutely terrible customer service.
Astro are refusing to issue a return label "Because of Brexit" which is an awful excuse and a lie designed to prevent them providing a refund for a faulty headset that has stopped working after only 7 months
Andrew Radlett is both rude and astoundingly unprofessional. Avoid this company and their products like the plague

Astro A50 für 300€ gekauft, Micro USB rutscht an der Basestation nach Innen.
Eingesendet zu Astro bisher kein Ersatz

Überteuerte Headsets minderer Qualität und der Service obendrauf nochmal Schlechter .

Nie wieder Astro, Kunden werden hier nur abgezogen

Extremely not worth it I’ve been waiting for 3 weeks for my headset that I paid for 2 day shipping and nobody at Astro is getting back to me with the 10 emails that I’ve sent. The tracking tells me “on its way” with no updates on where it’s going. Might just buy a headset from a better company n smash the astros when they get here

Plain and simple. Customer service SUCKS!!!!! I cannot get Nicholas from customer service to return my emails. Garbage!! If I could give it a big fat zero I would.

Das Polster von meinem Astro A50 hat angefangen sich ohne viel Druck zu lösen. Ich habe mit dem Problem den Support angeschrieben.
Das Headset wurde auf eigene Kosten nach England geschickt.
Direkt nach Ankunft in England wurde ein neues Headset innerhalb eines Werktages versandt. Das ist natürlich schon sehr löblich.
Leider hatte ich an dem von mir zur Reparatur gesandten Headset das Mod-Kit montiert gelassen, da ich davon ausging damit der Fehler reproduziert werden kann ist es von Nöten es montiert zu lassen. Dabei handelte es sich offensichtlich um ein Missverständnis.
Ich war natürlich nicht bereit ein zweites Mal 40€ zu investieren da es den Rahmen gesprengt hätte 80€ für Zubehör des Headsets aus zu geben, habe ich zudem auch nicht eingesehen da der Fehler aus meiner Sicht nicht nur bei mir lag.
Nach einigem hin und her und ein Wenig Druck machen wurde mir nun auch ein neues Mod-Kit zugesandt.
Am Ende war der Support zufriedenstellend und der Support lief bis auf das diskutieren zum vollsten Kundenwohlwollen ab.

Auch die Antwortzeit des Supports ist super gewesen, es hat teils nichtmal eine Stunde bis zur Antwort gedauert und man bekommt die Antworten auch immer von demselben Mitarbeiter, wodurch natürlich ein richtiger Dialog entsteht.

Ein Stern gibt es Abzug da versandt-kosten für das Einsenden der defekten Ware selbst getragen werden mussten und da um das Mod-Kit zu erhalten einiges am Dialog stattfinden musste..
und natürlich weil ein so teures Headset so schnell schon einen Mangel aufwies.

I just spend three and half weeks trying to trouble shoot my failing battery on 2nd pair of 150's. The battery failed on the first pair too. I would get a response every 4 days with another step in the realm of " have you tried disconnecting and reconnecting the device" while jumping through these ridiculous hoops my battery completely failed and my headset stopped working all together. The technician simply stopped replying to me.. I sent a further 4 emails over the next week before finally getting a response. My warranty had expired by a matter of days now so I was not entitled to a refund... DO NOT BUY THIS PRODUCT

Headset Mikrofon hält nach 8 Monaten die Position nicht mehr, Support hat aber super funktioniert nach England. Ein Stern Abzug bzgl. der Mic Qualität sonst Top.

I purchased a headset, not from directly from Astro, and after 2.5 years the headband started to break even though I am careful with my headset and it's stored on a stand when not in use.

I contacted their support to see if they were able to send me a new headband that I was happy to pay for. As it turns out if any part of your headset breaks, even the smallest tiniest screw and you're beyond the 2 year warranty the only solution they offer is buy a new headset at £200 again.

Utterly ridiculous. Go buy something else but probably avoid Logictech as they own Astro.

Constant stick drift. Almost impossible to play with. Had my modules warranty twice and now have ordered 3 extra. Dont spend the money.