When my item had not arrived after 2 weeks (website said 2-5 days), I ordered from elsewhere and requested cancellation but they ignored my request and sent it anyway 4 days later. I returned it stra... Toon meer
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Lees wat reviewers zeggen
Thank you so very much, Atolyestone. Thank you for the crafting of the most beautiful wedding ring imaginable for my husband! We worked with your team in January 2023 and got married on Thursday, May... Toon meer
Bedrijf heeft geantwoord
We got our wedding bands in white gold with rubies and black diamond last year. We met the owner who is very nice in Soho, showed us collection and was very nice and accommodating. This year my partne... Toon meer
Bedrijf heeft geantwoord
Rated due to value for quality, in my opinion thou it is very overpriced, however it met the aim to make happy the person I gifted the bracelet. But would consider cheaper alternatives future wise. A... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Here at ATOLYESTONE we reinterpret the traditional high-end jewelry. Shop for all handcrafted designer fine jewelry. We offer free delivery worldwide!
Contactgegevens
Regent Street 16, W1B 5TE, London, Verenigd Koninkrijk
- support@atolyestone.com
- www.atolyestone.com
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Heeft 7% van zijn negatieve reviews beantwoord
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I like your website you have amazing…
I like your website you have amazing things, but most I like your anchor bracelets which I ordered 4 times the same one 👍👍👍
The brazalete its not look like the…
The brazalete its not look like the Photograph fisically is very rare wirh out color
Excellent service awesome product and…
Excellent service awesome product and professional class top shelf!
I bought two rings for man and the…
I bought two rings for man and the experience was excellent, the materials are prime quality and the shipping is fast and accurate
posh
My item came fast, safe and good quality. Im really happy about this. The box was very posh. I love it!
Is a really good user friendly page
Is a really good user friendly page, good live assistant. I´m pretty satisfy with the service.
the bracelet arrived beautifully…
the bracelet arrived beautifully packaged on time as promised.
however they are small in size even the medium size and it needed to be bigger.
however Atolyestone were very helpful and it was exchanged immediately without any fuss or charges.
no hesitation in recommending this company.
beaded kyanite macrame bracelet…
beaded kyanite macrame bracelet arrived on time looks really good on wrist i am very pleased with my purchase of this designer bracelet and would shop again
Great quality items and noticeable…
Great quality items and noticeable craftsmanship! Will definitely buy again.
Good website and fast delivery to other…
Good website and fast delivery to other European countries
repeat customer
Have bought my second ring from them and can say that the service and quality provided is one of the best I have come across online
Great service
Excellent service,from the online assistance prior to the purchase to resolving a misunderstanding!
Good customer service
The product received was not completely in line with my expectations, but the customer service reacted quickly and friendly. Finally a good user experience, that will make me order again.
Great product and first class delivery.
Allan the Support Chief
The support guy named Allan was very quick in supporting me. He immidiately showed me exactly what i wanted to see and was super friendly.
Great Job!
perfect all the time⚓
perfect all the time⚓
Feel the weight of the ring in your finger and the extraordinary luxury wherever you go and gives you a feeling of happiness and satisfaction. Thank you very much to the ring designer and to the shop owner. Today is my birthday, a great feeling of good luck to receive my SAILOR'S ANCHOR RING - SOLID SILVER on the same day ⚓😁😎👍
Excellent customer service
It’s so luxury ring
Great bracelet, attentive service
Great bracelet, attentive service
The bracelet matches the description on the website. It feels as though quality materials have been used.
Reservations:
First, the website stated DHL Express would be used but a different courier was used. Said courier delivered late and had poor communication.
Second, the clasp is difficult to use on the bracelet. The benefit, however, is that it is unlikely to come off once it is put on. Perhaps a magnetic element could be used to guide the two parts of the clasp together?
Overall:
Good company, however customer experience could have been improved via the shipping process.
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