I would like to express my heartfelt thanks to Iris for her outstanding support, prompt assistance, and excellent advice throughout my purchase. The bracelets look beautiful on the website, but o... Toon meer
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Lees wat reviewers zeggen
When my item had not arrived after 2 weeks (website said 2-5 days), I ordered from elsewhere and requested cancellation but they ignored my request and sent it anyway 4 days later. I returned it stra... Toon meer
Unable to resolve multiple issues with a 14k wheat necklace purchased earlier this year. The item is 14k gold and does not meet UK hallmarking guidelines. Replacements have been damaged, poorl... Toon meer
Thank you so very much, Atolyestone. Thank you for the crafting of the most beautiful wedding ring imaginable for my husband! We worked with your team in January 2023 and got married on Thursday, May... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Here at ATOLYESTONE we reinterpret the traditional high-end jewelry. Shop for all handcrafted designer fine jewelry. We offer free delivery worldwide!
Contactgegevens
Regent Street 16, W1B 5TE, London, Verenigd Koninkrijk
- support@atolyestone.com
- www.atolyestone.com
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Heeft 7% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
El pulsera no me ha gustado por que es…
El pulsera no me ha gustado por que es muy diferente que en la foto .. ay posibilidad de devolverla y pedir otra cosa .. gracias
Excellent bracelet great quality can’t…
Excellent bracelet great quality can’t fault in anyway
Bracelet turned out perfect
Atolyestone is great! I have small wrists so i went ahead and inquired for a custom leo bracelet; they replied the next day, very easy customer service to talk to. Would definitely recommend. Bracelet turned out incredible, but if you want to purchase as a gift i would suggest to order ahead of time as shipping is not exactly super quick with standard shipping
I bought bracelet with my initial
I bought bracelet with my initial. I was wondering is it will be the same what I saw in online pictures. But when bracelet arrived I was slightly shocked. It looks even much better than in pictures. Really happy with that! Well done, good job and quality! Already recommending to everyone who's asking where I bought it. As I'm working in very busy restaurant in Covent Garden, many people asking where I bought it. And I'm giving your company name. I'm sure that you'll have more customers. Already 3 members of my staff ordered some items from you!
Im very pleased with the product
Im very pleased with the product. Incredibly beautiful and neat work. I will order again.Many of my friends already want to buy your bracelets. Thank you Atolyestone.
I had the pleasure of consulting with…
I had the pleasure of consulting with the London office in designing a simple yet elegant bracelet that I love. There was an element of personalization with both the product and customer service.
Very nice product.good help online at…
Very nice product.good help online at purchase.Buy it more??'yes i do!
Great customer service and great…
Great customer service and great products
Premium packaging and fast shipment (3days)
The items arrived in nicely premium packaging and would love to buy more from Atolyestone.
Great experience
Great experience! Firstly, the person that I was chatting too, was very polite, friendly and continued his politeness throughout the talk even I went too far asking a lot of question for everything. Secondly, and most important for me, the item that I purchased was matching the look that is shown on the screen. That does not happen most of the time when you buy things online especially accessories (the Photoshop effect ). And last but not least, was that they manage to deliver the order within the time frame that was given, in a secure and packed very professionaly, in a very nice box.
Highly recommended!
Very sustainable bracelet
Good respond for my question and fast…
Good respond for my question and fast feedback
All things are perfect.
The quality of the finishing is optimal…
The quality of the finishing is optimal and they are very profissional & quick in understanding your requierments. Prices are not cheap, but i think their workmanship justifies some premium.
They are honest and transparent with excellent customer support.
Strong bracelet
Strong bracelet and a very nice design.
Fast shipment too
I ordered the Signature leather…
I ordered the Signature leather bracelet. I'm from Australia, the bracelet arrived in the timeframe as mentioned. The bracelet does look like the photo's on instagram/website. My partner loves it. I was emailing Nathan from Support, he was always prompt with his responses, answered any questions and any concerns i had and was very helpful ☺
Very nice design
Very nice design except the gold beads continually move to one side.
Slow delivery even with next day delivery which was refunded
Braclet is 1.3 cm shorter than what was ordered and the the actual colour doesn't match the colour on the detailed pictures on website. Bought as a present so can't ask for it back to return for a refund. I have spoken with the customer service team who have agreed to sort the issues I have experienced and are willing sort the problems. So you can't ask more than that, hence I've corrected my review accordingly
It's obvious that It's quality and…
It's obvious that It's quality and perfectum made. Really wort it.
Tnx
Bracelets look great and are of high…
Bracelets look great and are of high Quality, I love it. However, it was dispatched 2 days later than expected (10 days instead of 5-8 days as written on their homepage). I ordered by express as it was a present and I needed it within 9 days. Thus, I have paid an express fee that was not worth it.
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