Autotradesouthwest Reviews 

From start to finish Matt made sure everything was going smoothly. You expect some things need doing on a used car but when we came to pick it up everything and more had been put right. I would recommend Matt and his team to anyone.

Very helpful and good communication throughout. Matt and the team looked after me well and the car was just as described and good value too. I felt under no pressure to buy at any time and would completely recommend them as a good place to buy a car from.

Brilliant service from Matt couldn't recommended enough will definatley be back.

Stay away from these guys. I lost my £250 deposit they told me its refundable if you don,t buy vehicle for any reason and you will receive invoice on email. They have not sent me any invoice or policy document and now they are telling me that company policy is that deposit is not refundable. Instead of losing money and buy stress i would recommend to stay away. I been trying to call them for 10 days but every time they said we would give you a call back. In simple they just care about of taking money.

Very disappointed with lack of empathy and flexibility. feel misled, cannot recomend

Tom was great, very efficient, informative and not patronising to a young female driver, happy to use this service again

Very professional and a pleasure to deal with

Helpful and friendly staff. Made it really easy in buying a car from them. Good value and would recommend to others

Brought a car from Tom. He was great, the range of cars was good. Very easy, quick and good service.

It is how you deal with issues that is the difference between good and great. It is a shame I had to exert pressure on the management through poor Trustpilot review and get them and the sales team involved to address the issues. But when they did it was dealt with well and efficiently.

I recently travelled from Exeter to purchase a car from here. Matt & David were both very helpful and accommodating, giving us a smooth transaction. Would recommend.

Tom was a great help throughout the process of buying my vehicle, couldn’t have asked for a better service.

Bought a car and traded ours in. Tom made it all so easy. Tom went above and beyond sorting us the best deal.

Great service, no nonsense with unnecessary salesman speech, they gave me the keys and basically let the car sell itself. I would definitely recommend them to other people.

Took a car for a test drive and highlighted an issue, but was promised this would be sorted before I took ownership the following week. On that basis, (foolishly) I agreed to put down a deposit and trusted that the fix would be made.
I was assured THREE times by Tom ( sorry, no five star review here as you requested...) when collecting the vehicle that it was sorted, only to find by the time I got home that disappointingly the issue was still there.
Multiple garage visits, and a holiday without a car, and we eventually got there, they did agree to collect the car and fix it properly, to be fair, and it is running OK now, but my trust was already lost by the time I had driven it the 30 miles home. Still waiting for the paperwork for the work done on the car, not sure that will ever materialise

Lesson learnt though, check everything over thoroughly before you drive away from this establishment

Many thanks to David, Matt & the rest of the sales team. The purchase was smooth going and they couldn’t be more helpful. Only the second time that I purchased from a showroom/garage, but it turned out to be a pleasure !
Also a big thanks to the Valeters for the way the car was cleaned & finished for my trip home (EXCELLENT WORK).
Attention to detail was perfect !!
ONE HAPPY CUSTOMER 😀

I bought an Audi Q7 from Matt at auto trade today. The service was fantastic. Super friendly and honest. Can’t recommend these guys enough!! Great to deal with. Thanks Matt!

David and his team was fantastic and help me in every way to make sure my car was completely done thank you to members of staff there

Tom was fantastic from start to finish. He was available and was instant with his replies. He provided a great customer service, was friendly and looked after me through the process.

He definitely made the process easy for me and I would recommend Auto Trade south west to anyone, they also have a very good range of cars.

Fantastic service provided by David. Straight forward with no problems. Would highly recommend.

Pleased with helpful sales person, he was helpful and patient.
Was worth doing the 260 mile round trip to do this car purchase with Ben!