Dropped my buke in for a new tyre, and inner tube. Despite being really busy they did the work by next day and the bike was returned with the brakes tightened as well. FAST, EFFICIENT, FRIENDLY, KNOW... Toon meer
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Visited the Dulwich branch after work; easy to find and get to. I visited on this occasion to collect an online order ahead of a big ride. The staff there were very friendly and helpful. Pricing for m... Toon meer
Really good knowledgeable staff,(Jonathan )super (helpful ,terrific service able to narrow choices down, ordered bike in, then was able to return a week later & test ride my choices. Very happy with... Toon meer
Great experience all round, clearly passionate staff are always at hand, giving solid advice. A rare find these days, genuinely knowledgeable cyclists. Balfes was a clear choice as to where to buy... Toon meer
Bedrijfsgegevens
Over Balfe's Bikes - Dulwich
Geschreven door het bedrijf
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Geschreven door het bedrijf
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contactgegevens
36 East Dulwich Road, Dulwich, SE22 9AX, London, Verenigd Koninkrijk
- 020 7732 4170
4,6
Uitstekend
1K reviews
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Very friendly staff
Very friendly staff, were immediately happy to help even though it was late on the 23rd of december,
had bike fixed same day, not bad price as well.
24 december 2025
Very friendly and helpful service
Very friendly staff and they gave a lot of helpful advice! My son was very happy with his first bike. Thanks again!
24 december 2025
Excellent helpful service.
21 december 2025
Exceptional service while shopping for…
Exceptional service while shopping for a new mountain bike for my daughter! They really know their stuff and gave me some epic advice. Quickly delivered and set up perfectly for Christmas! Thanks Balfes, E Dulwich
15 december 2025
I brought my electric bike in.
I brought my electric bike in as one of the pedals lost a bolt and it kept falling off while I was riding. The staff were very friendly and polite. They made time for me quite quickly and ordered the part I needed straight away. The part came a week later and they fitted it for free!! (As they said it didn’t take long). The employee who helped me is called Yaz and honestly he was amazing. Thank you Yaz and thank you Balfe’s Bikes.
13 december 2025
Great service in store
Great service in store. Good communication and punctual delivery of tyre that had to be ordered in.
16 december 2025
Great bike shop and great service!
3 december 2025
Friendly
Friendly, helpful, supportive. Didn’t rush us whilst we were purchasing the boat ke for our friend.
5 december 2025
Stress free experience
It was simply, It was straight forward. The customer advisor took a few details it was stress free all round great experience.
4 december 2025
Great service and fast reply
Great service and fast reply. Very happy with my new bike
29 november 2025
very helpful staffs
25 november 2025
Fantastic service
Fantastic service. Couldn’t fault them in answering any questions I had and were very helpful in getting the kids seat sort it, thus making sure it was suited for the bike! Will buy from them again!
24 november 2025
Excellent website and service m
I was looking for some bone conducting headphones and Balfes' easy to navigate website had a good offer.
Excellent service from the team as I was able to pick them up a couple of days' later.
Thanks Team 👍
16 november 2025
I ordered a Trek Domane+ with extra set up with no fuss
I ordered a Trek Domane+ (ebike) and had it sent to the Dulwich store. The staff there were busy but very helpful. I spoke mostly to Julian but also dealt with Mark, John and Jason at some point. All wonderful people and they helped me get my bike ready. Things they got sorted for me before picking it up were getting the brakes bled, added mudguards, a quick rack and GP5000 tyres. No fuss and they were so polite. Basically I would 100% recommend the store based on my experience with the staff.
10 november 2025
Super awesome staff
Super awesome staff, they guide you with the expertise of their knowledge while buying spares, very friendly staff great experience.
11 november 2025
Bike took five days to service
Bike took five days to service. Somehow it wasn't checked in by staff correctly and effectively became lost in the system. It's getting very expensive for a service at Balfe's. £276 for a new chain, general service, and cassette is more than 25% of the cost of the bike (also from Balfe's) and seems disproportionate to me.
9 november 2025
Bike came in for service
Bike came in for service. Now broken and needs to go back in after less than a week.
6 november 2025
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