this is a serious bike shop. Everyone there from the mechanic to the front of house guys, just gets it. It was an absolute pleasure to get our bike there. Nothing silly just exactly what we needed.... Toon meer
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Everyone was really helpful and knowledgeable, from first phone call to test drive and then collection. I was unsure about size, setup and how it worked with cycle to work scheme. I initially phoned t... Toon meer
Small but well equipped shop, fast orders when item not in stock. Great Team, very helpful! I got discounts which make me even more happy so I can spend money on whiskey and coco to keep me going on... Toon meer
Great bike, not great service. Took a lot of chasing to confirm the bike had arrived and was ready for a test ride. After the test ride I waited whilst the mechanic fitted the mudguards, only to dis... Toon meer
Bedrijfsgegevens
Over Balfe's Bikes - Islington
Geschreven door het bedrijf
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Geschreven door het bedrijf
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contactgegevens
33 Essex Road, Islington, N1 2SA, London, Verenigd Koninkrijk
- 020 45315550
4,7
Uitstekend
1K reviews
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the staff were terrific,especially Adam…
the staff were terrific,especially Adam and Robert.they knew the products and had great advice.Will definitely purchase again from Balfe's.
28 april 2026
Friendly and knowledgable staff
Friendly and knowledgable staff. Very happy with my bike
22 april 2026
I brought in my bike with a flat tire
I brought in my bike with a flat tire. The tire had a huge gash in it so they replaced my tire. I paid almost £70 for the new tire and service. My bike was riding really weirdly and I got a flat after 1 day of riding it so I brought it in to a different bike shop closer to home. There I discovered the inner tube was incorrectly placed inside the new tire, causing damage to the inner tube and the tire was fitted onto the bike incorrectly.
21 april 2026
Always helpful.
Helpful, friendly knowledgeable staff. Nothing is a problem and always strive to help. Thank you!
16 april 2026
The guys in this shop are so friendly…
The guys in this shop are so friendly and helpful, they really took the time to go through everything with me. Would highly recommend!
14 april 2026
Super friendly and helpful staff
Super friendly and helpful staff who always go out of their way to help fix a problem, no matter how small.
13 april 2026
Review zonder uitnodiging
Always a five star experience at Balfes…
Always a five star experience at Balfes in Islington. Super nice, helpful and knowledgable and gets me back out on the road super quick. Best bike shop in town! Thank you 🙏
6 april 2026
Review zonder uitnodiging
Attention to detail
Bilao showed great consideration for my bike which was in for a tire change. He cleaned the mudguards of mud to maximise the space for more rugged tyres on my touring bike. He fitted the tyres perfectly to allow a smooth ride with no rubbing he also adjusted the brakes and pumped up the tyres. It felt like a new bike! Thanks Bilao, I Totally trust Balfes for great service every time.
3 april 2026
General good service and helpful staff.
General good service and helpful staff.
No trying to sell you more expensive products than you need.
3 april 2026
Absolutely fantastic service
Absolutely fantastic service from the guys at Balfe's bikes Islington. Such friendly helpful staff and nothing was too much trouble. Bilal your a credit to the company, keep up the great work.
30 maart 2026
Essex Road store...
I popped into the Essex Road store with my bike after accidentally breaking off the front tyre valve, hoping to book it in for a repair. I spoke with a very friendly gentleman named Ed, who told me there was no need to book it, he’d fix it for me on the spot. I also mentioned that my gears were slipping, and he offered to have a quick look. Within five minutes, my bike was back with a new valve and perfectly tuned gears. When I asked how much it cost, he just smiled and said, “Don’t worry about it.” now that’s real old school customer service. From now on, this will be my go to shop for any bike issues. Five stars!
7 maart 2026
Review zonder uitnodiging
Slow service, poor communication
I booked an appointment for a simple change of spoke. I booked on a Monday and next availability was the following Monday, but they only sent a quote by the end of Wednesday (despite I dropped the bike on time that Monday). I asked about when the bike would be ready and I never had any response. I finally got a message by Sunday to say the bike was now ready for collection. I can't believe that a simple repair of spoke took, in total, 2 weeks. The communication throughout the service was simply non-existing.
24 maart 2026
Thanks for your help with checking…
Thanks for your help with checking Shimano chainset recalls. All good.
4 maart 2026
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