this is a serious bike shop. Everyone there from the mechanic to the front of house guys, just gets it. It was an absolute pleasure to get our bike there. Nothing silly just exactly what we needed.... Toon meer
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Everyone was really helpful and knowledgeable, from first phone call to test drive and then collection. I was unsure about size, setup and how it worked with cycle to work scheme. I initially phoned t... Toon meer
Small but well equipped shop, fast orders when item not in stock. Great Team, very helpful! I got discounts which make me even more happy so I can spend money on whiskey and coco to keep me going on... Toon meer
Great bike, not great service. Took a lot of chasing to confirm the bike had arrived and was ready for a test ride. After the test ride I waited whilst the mechanic fitted the mudguards, only to dis... Toon meer
Bedrijfsgegevens
Over Balfe's Bikes - Islington
Geschreven door het bedrijf
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Geschreven door het bedrijf
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contactgegevens
33 Essex Road, Islington, N1 2SA, London, Verenigd Koninkrijk
- 020 45315550
4,7
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Exceptional help from the store members and online help team…
The store members and online help team were very helpful, friendly and forthcoming with additional information.
3 februari 2026
Friendly and professional staff
Popped into Balfe Islington as I needed help with a ceased brake caliper.
I was first provided a friendly greeting by the sales staff as I needed new brake pads but unlucky for me they had all run out. I was then directed to the workshop to address my caliper issue and noticed that the workshop was so busy that they only accepted online bookings but they managed to take a look at the caliper for me on the spot. Within a few minutes I was seen and Ed got it working for me. He was also able to give it a tune up and ran me through the problem and how I could fix it in the future if it ever happened again.
I couldn't be happier with the level of service I received at this branch and would highly recommend them. So much so, I will now be getting my services there from now on.
8 februari 2026
Review zonder uitnodiging
Friendly and helpful customer service
31 januari 2026
Great place to shop
Very friendly and helpful. Good customer service and the workshop staff were great too.
27 januari 2026
Always really nice helpful staff
Always really nice helpful staff , who aren’t hovering about immediately you walk in. Have the basics in stock unlike some other retailers
22 januari 2026
Great service
25 januari 2026
Amazing experience
Amazing experience! Allen was super helpful and solved my problem with ease and professionalism. Highly recommend.
29 januari 2026
Review zonder uitnodiging
Puncture issue
Hello,
My name ia Denise and I got my flat tire fixed at your shop on the 21st of Jan. That was around 15:00. Unfortunately around 19:00 my tire had a puncture again. It seems that the glass wasn’t properly removed. I emailed the shop with two photos attached but got no reply.
I think it’s unfair that I paid £23 and got tha same problem a couple of hours later.
21 januari 2026
I wasn’t sure about which size of the…
I wasn’t sure about which size of the bike will be the best for me. The shop gave me opportunity to take it for a short ride before committing to the final purchase. It was great as I decided for a large bike at the end then initially intended.
20 januari 2026
Amaizing experience great team
17 januari 2026
Super bike emporium
Great service, excellent price and nice friendly staff. What’s not to like
14 januari 2026
I recommend, very happy with my bike and service
I was very pleased with the bike for my daughter.
Customer service team were very helpful and responsive. We had to book the slot to pick up the bike so there was a couple of days waiting time but we didn't mind it.
They're open at weekends which was very convenient and the pick up went smoothly and they made further adjustments without any issues.
So much better than getting your bike delivered to your home and assembling it on your own.
12 januari 2026
Very pleased with my service
Very pleased with my service, I had a flat tire on my Brompton, great customer service and very fast service, the guy taking care of me was amazing
9 januari 2026
My patience was rewarded with a Bike…
My patience was rewarded with a Bike that is almost better than when I first got it. Thank you everybody in Islington for your help.
31 december 2025
Excellent customer service
There was a mix up with my online order but this was resolved fairly promptly by the staff at Balfe Islington (in particular Courtney) and at all times the communication was first rate. Very satisfied.
31 december 2025
Great service 5*
Very friendly and helpful staff, free bike service given. Quick and easy sale :) would definitely go back for our next bike purchase.
30 december 2025
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