Balfe's Bikes - Notting Hill Reviews 

The staff is consistently friendly and very helpful, making each visit pleasant. I appreciate their clear communication regarding what to expect, particularly when it comes to timelines for repairs. It’s reassuring to have that transparency. I also value that they maintain a welcoming atmosphere, without being patronizing or snobbish, even for those who aren’t bike experts. Overall, I’m very pleased with my bike and the quality of service I’ve received; it truly stands out.

Very friendly and always quick to help with anything

Very friendly and efficient service.

Amazing service, people in store helped massively

Good attentive service

Buying a bike from Balfe's was a great experience from the online site to find and source the bike through to meeting them at the shop and having the bike set up for me. They were highly competitive on price and I was also able to get accessories that they fitted for me too. Finally they checked the bike for my height, ran over a few things and I was on my way. Will return for my 2 month service and then will be sure to keep returning.

I have had a couple of really positive experiences with the team at Balfe's in Notting Hill. Experts with respect to bikes and looking after them, very customer focussed, charming and a cohesive team. It looks like they all really enjoy their jobs and where they work.

Detailed product knowledge across the team made decision taking much clearer on a high value purchase. And keeping the delivery, preparation and handover phase running without a hitch was helpful too

I am absolutely satisfied with Notting Hill Branch's service. All staffs are very experts on each area, and very kind. Recommended to all!

I had a puncture and they fixed my bike straight away , lovely friendly staff.

My battery on my cargo ebike was stolen. I dropped my bike in on the 11th October and I still do not have it resolved on the 13th December. This is over two months and I am still without a bike.

Staff going over and above to ensure everything was working well
Fitted properly and they did it with such a professional and cool manner

I recently bought an e‑bike from Balfe’s Bikes in Notting Hill and couldn’t be happier with the experience. The team gave me excellent advice, taking the time to explain everything in detail and making sure I felt confident with my purchase. They went out of their way to have everything ready on time and were always quick to respond to my emails. Great team, great service – highly recommended!

Very fast service, very polite people and very good job.

For the purpose of satisfying my insurer my bike needed a crash assessment after a road rage incident. Balfe's (Westborne Grove) conducted this quickly and efficiently as well as the required repairs thereafter to a high professional standard. Incidentally, they also assessed my Ultegra chainset with the result that I received a brand new replacement (as the result of Shimano's recall scheme). I was surprised at how economical the whole experience was given the work involved.
Very satisfied.

Just bought my second bike from Balfes Notting Hill.

Super nice people to deal with and very knowledgeable and professional.

I find it a much nicer experience then to just buy online .

The customer service in store was excellent!

Great experience at Balfe’s in Westbourne Grove branch. Serviced the bike there and the whole team was great.