Alex was super helpful with getting the bike set up and explaining how everything worked with suspension adjustment, the motor etc. being my 1st EMTB bike. Would definitely come back here again.
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Lees wat reviewers zeggen
Went into the Waterloo shop initially, Alex was extremely helpful. He advised me of the correct size and answered my questions. A few days later I decided to buy online as it was most convenient i... Toon meer
I’ve had experiences with most of the different Balfe’s Bikes and the folks at Waterloo stand tall amongst the rest. I used a cycle to work vouchers in part to upgrade my gravel bike and the... Toon meer
Really helpful and knowledgeable staff. Great flexibility on the Cycle2Work scheme so I could get the right bike and not be limited by an absolute cutoff at £2k
Bedrijfsgegevens
Over Balfe's Bikes - Waterloo
Geschreven door het bedrijf
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Geschreven door het bedrijf
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contactgegevens
69-71 The Cut, Waterloo, SE1 8LL, London, Verenigd Koninkrijk
- 020 4529 7777
4,8
Uitstekend
943 reviews
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Quick repair and extra help with a smile
We accidently broke a part on our new Brompton P Line bike. We dropped it off Sunday and it was ready Monday morning! Not only did Alex repair the bike he also checked out the whole bike and put on two lights and the pump. Thank you so much Alex!
12 april 2026
Review zonder uitnodiging
Great service and after care
24 maart 2026
Straightforward good service.
1 april 2026
Helpful and friendly staff 👍🏻
28 maart 2026
My experience was great
My experience was great - the stuff was friendly, helpful, and patient as I was taking my time until I decide. My purchases were amazing as well - best items bought in a while. Thank you!
28 maart 2026
My go-to one-stop-shop bike shop
My go-to one-stop-shop bike shop. This time, they were very helpful discussing and proposing options for my new bike - and which I'm now very pleased with.
4 april 2026
Always very helpful and accommodating
Always very helpful and accommodating. Thanks!
8 april 2026
Review zonder uitnodiging
Good Quality, tad slow
Had a standard service booked in, and they did as requested, bike rides great now. Took a while for them to get the right parts in, so the whole service took 3 weeks, so bear in mind.
25 maart 2026
Very friendly, professional and ultimately wants the cockney to be happy
Very friendly, knowledgeable and helpful. Tested the bike around local area and very happy with purchase. But the hard same but genuinely wants the customer to go home happy.
28 maart 2026
Easy quick communicative service but…
Easy quick communicative service but new tyre makes noise against hub cap as thicker than previous and with my weight doesn't turn as freely hopefully will wear down a bit
21 maart 2026
Knowledgeable and helpful staff.
25 maart 2026
Bike Service
My bike service was carried out in a timely fashion. Though I got the bike to the store slightly late the overall experience of getting the bike serviced was done quickly.
22 maart 2026
I’d never used the bike shop before i…
I’d never used the bike shop before i found it on my way home.
I booked to have a rack fitted to my Brompton
I asked them to look at a couple of other things.
Not only did they do a great job fitting rack but the fixed my other little jobs for no charge.
A week later I had a problem with the gears which they fixed in minutes for no charge.
I can highly recommend this shop.
I’m not an expert or professional bike rider I’m just a bloke that rides a little.
17 maart 2026
The kick stand I ordered arrived…
The kick stand I ordered arrived (in-store) before they said it would and they let me know. Good service.
11 maart 2026
Best bike shop in London
Best bike shop in London. Staff friendly, helpful and knowledgeable. Pragmatism and expertise in spades.
11 maart 2026
Great staff
I had a great experience with Balfe’s Bikes. Staff knew their stuff and were happy to spend time helping me out. They were responsive to follow up emails and made an effort to make sure my bike purchase was the right one for me. Am looking forward to joining one of their bike shop rides in the next few weeks.
12 maart 2026
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