Bartletts Solicitors Liverpool Reviews 254

TrustScore 3 uit 5

3,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

DO NOT USE THEY ARE USELESS. They use locums and staff that have zero experience...... literally just got their qualification. They are simply inept, unprofessional and have no morals. The experienc... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely terrible I chased up so many documents and bank statements for them and spent so much time getting the information they said they needed and then they just ignored me completely. Terrible!!... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have dealt with Bartletts (Louise Nelson) on all our conveyancing matters for the last 15 years as well as drafting our wills. I find Louise extremely helpful and efficient and Louise has cooperated... Toon meer

Beoordeeld met 5 van de 5 sterren

We used Bartlett’s Solicitors when selling and buying a house and I cannot fault them at all. James Edwards (who dealt with both properties on our behalf) was very professional, friendly and I wou... Toon meer

Bedrijfsgegevens

  1. Bureau Rechtsbijstand
  2. Advocatenkantoor
  3. Advocaat
  4. Juridische dienstverlening

Geschreven door het bedrijf

Bartletts Solicitors has been trading from Marldon Chambers, 30 North John Street, Liverpool, L2 9QN for over 154 years. The firm was managed by John Bartlett for over 40 years, the last 25 of which he was assisted by Trevor Morris. Trevor is now the managing director, representing continuity for the firm’s traditional values and customer satisfaction ethos. Bartletts now has over 40 legal staff and 4 offices. We offer a nationwide service from our Liverpool City Centre offices. The practice has particular expertise in personal injury, commercial property, conveyancing, wills, probate and lasting power of attorney. This review site is only for work carried out by our solicitors in Liverpool city centre. If you have a review or comment regarding work carried out by our other offices we would appreciate it if you leave it in the appropriate place, which is not this web page. Bartletts Solicitors of Chester's Trustpilot web page can be found at: https://uk.trustpilot.com/review/www.bartletts.co.uk


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

254 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

Just to put people wise seriously DO…

Just to put people wise seriously DO NOT WASTE YOUR TIME leave that up to them i contacted these last week and in order to continue needed photos I also supplied a video where the Manageress is actually admitting fault. I thought i would just see if they were OK with sent items ignored ok I will ask again shouldnt need to then Martin Farr who was possibly irritated at me asking not as irritated as I was having to ask twice said I am dealing with all my cases and all the new ones what has that got to do with anything he stated there was no fault showing clearly there is and acknowledged by Manageress and he hadn't even got the decency to tell me this what a company Bartletts. What made me smile was Martins grammar in his original email was shocking I kind of excused this the signs were there though on the first day he said I will have to ask someone else what we need i presumed he was a trainee he has now gone from Tea Boy to being promoted in 2 days having all these cases nice to know you have still got the time to P people about really appreciate it WHAT IS IT YOU NEED FURTHER WHAT THE CLOWN MARTIN FARR EMAILED ME WHAT OUR CORRESPONDENCE WAS HOW YOU DEALT WITH MY CLAIM THERE WONT BE A FILE AS QUALIFIED MARTIN CHOSE NOT TO PURSUE ONE BUT HE WAS THE ONLY ONE WHO WAS AWARE OF THIS TO BUSY APPARENTLY SO I AM ADVISING OTHER POTENTIAL CLIENTS TO STEAR WELL CLEAR I PRESUME YOU NOW KNOW WHO I AM THE ONE WHO WAS LEFT DANGLING AND STRUNG ALONG OR HAS THAT STILL NOT NARROWED IT DOWN DISGUSTING COMPANY THE MINIMUM YOU NEED TO DO IS LET PEOPLE KNOW IF YOU ARE INCAPABLE OF TAKING ON THEIR CASE NOT ME CHASING YOU

5 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you Bartletts

I’d like to thank James Edwards and the commercial property department for their excellent support in completing our lease. Their team was responsive, knowledgeable, and guided us through every step of the process with clarity and professionalism. I really appreciated their attention to detail and commitment to getting everything finalized smoothly. Highly recommended!

16 mei 2025
Review zonder uitnodiging
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Antwoord van Bartletts Solicitors Liverpool

Thank you very much for your kind review. We really do appreciate client feedback and always work hard to offer a great service to our clients. Thanks again.

Beoordeeld met 5 van de 5 sterren

I used Bartletts as my solicitors for…

I used Bartletts as my solicitors for my Right To Buy Property, and the experience was very smooth and simple. Especially Elif, who was directly dealing with our purchase. She kept me in the loop with every step of the way kept me informed with the slightest changes and advised me accordingly. Couldn't have asked for a better person/company to help us with this

Thank you very much.

12 mei 2025
Review zonder uitnodiging
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Antwoord van Bartletts Solicitors Liverpool

Thank you very much for your kind review. We really do appreciate client feedback and always work hard to offer a great service to our clients. Thanks again.

Beoordeeld met 1 van de 5 sterren

PLEASE AVOID... DON'T GO NEAR THEM

DO NOT USE THEY ARE USELESS.
They use locums and staff that have zero experience...... literally just got their qualification. They are simply inept, unprofessional and have no morals.
The experience I had I would not want anyone else to go through........ PLEASE PLEASE PLEASE @@@@AVOID@@@ you will save yourself so much stress by avoiding this total shambles of a so called Solicitors!!!! Anything that is not a house being sold is way out of their league, even then by the reviews I have seen they are incompetent.

10 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bartletts Law for property sales and purchase.

Bartletts were recommended to us by a friend. We have used them to manage a commercial property sale, a house sale and house purchase. Bartletts are a very professional and efficient firm and we would certainly use them for any future transactions, and would recommend their services. All members of the law firm have been professional, courteous and efficient. We would particularly like to recommend Emily, whom has assisted us with our recent house purchase. Emily dealt with all our questions and requests in an informative professional yet friendly manner, and we have felt confident and reassured at every step of the way by her guidance in our slightly complicated house purchase. Thank you to Bartletts for a 10/10 service.

21 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Emily and Louise gave there best when…

Emily and Louise gave there best when buying my house and got the job done in the end. Was a bit messy at the end and to no fault of there own it was the sellers solicitors that had messed up at there end. Anyways I have my own house now no stress or worries . Thanks to Bartletts..

2 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Efficient & Great Value

I discovered Bartletts through an online search to help with the sale of a property. Whilst Bartlett's were not local to me nor the property the process was simple and efficient. Emily was my main contact / solicitor and provided an excellent service, efficient communications, and quick to respond on any queries I had in the process. I would highly recommend Bartletts for conveyancing.

20 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They started with the conveyancing…

They started with the conveyancing process on 1st July 2024 and on 13th September asked for unrealistic documents such as dead contributors' addresses telephones emails and other documents. A lot of documents were provided however they had decided earlier to walk away. This was followed by an abortive recent bill waiting for payment. My concern is why they didn't raise their concerns at the beginning of July and left it too late.
Also, they are very arrogant, They never acknowledge that they receive anything. I asked for some documents from them a week ago but they have yet to respond.

20 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible experience

My wife was trying to lend money to her stepson for a house purchase but these people were truly horrible, inconsistent in the ever-increasing information they requested about the source of the funds, patronising and disrespectful. Once they received info from me they didn't ever have the decency to acknowledge or say thank you. Avoid.

5 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The reply back as they will sort out my…

The reply back as they will sort out my complaint is a joke still awaiting for the case to be dealt with had to take it to the law ombudsman now passed from one person to the next and one office to the next alot of complaints i have put in and still awaiting never deal with this solicitor

30 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

James was excellent

James was excellent. Thorough, helpful and very professional throughout. Fees were made clear from the beginning and no hidden extras.

2 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sian Taylor helped me reach a…

Sian Taylor helped me reach a settlement after my road incident a while ago. I am happy with the service, communication, and the settlement. This my second time using Bartletts law services and I highly recommend it. Thanks Sian.

18 oktober 2023
Review zonder uitnodiging
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Antwoord van Bartletts Solicitors Liverpool

Hi,
Thank you for your feedback. Sian will much appreciate your message.
Wishing you the best,
Bartletts Solicitors

Beoordeeld met 5 van de 5 sterren

Experienced

Experienced, professional and trustful people who know all the steps providing updates al the time and solving the cases! Congratulations for your professionalism!
Very satisfied.

16 maart 2023
Review zonder uitnodiging
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Antwoord van Bartletts Solicitors Liverpool

Thank you for your feedback.
Bartletts Solicitors Liverpool

Beoordeeld met 5 van de 5 sterren

Exceptional

Sian was exceptional. She was efficient, patient and proactive. Most importantly, she was always available when needed.

She dealt with me professionally at all times and showed empathy when required. I highly recommend Sian!

19 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

I required assistance with a will and conveyancing issue. Louise Nelson was able to book me in for an appointment the day I called and has been professional and helpful all the way along. Highly recommended.

21 juli 2023
Review zonder uitnodiging
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Antwoord van Bartletts Solicitors Liverpool

Hello,

Thank you for taking the time to review Louise Nelson's will drafting and conveyancing services.

All the best,

Bartletts Will Drafting and Conveyancing Solicitors Liverpool

Beoordeeld met 2 van de 5 sterren

Probate absolutely fine

Probate absolutely fine. So we used them to sell a property. Great communication throughout right up to selling the property. Then when it came to transferring the funds had to keep emailing asking where the proceeds of the house sale were? Took 13 days in the end.

21 juli 2023
Review zonder uitnodiging
Logo Bartletts Solicitors Liverpool

Antwoord van Bartletts Solicitors Liverpool

Hi,

Thank you for highlighting the positives and negatives in our service. There was some confusion at the very end of your matter as to which bank account the funds should be released to. Your feedback will help us in the future.

Kind Regards,

Bartletts Solicitors Liverpool

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