I went through a rough period losing my Grandad. He was in hospital for a few weeks before he sadly passed away. During this time I used BetUK as an escape from reality and played on the platform on a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Should have read the reviews!!! Signed up today, deposited £10 via Apple Pay and OFCOURSE it “failed” but the funds left my account. Been in Live Chat for 25minutes (with receipts) after saying it’ll... Toon meer
Bedrijf heeft geantwoord
Had to give my change of bank card proof of ownership for security reasons. Was a little suprised at the request but was handled efficiently by the customer team who told me why they were asking. All... Toon meer
Bedrijf heeft geantwoord
So far experience with Bet Uk app was pretty decent. Ive tried both sports bet and casino.. would be nice if they make specials odds and betbuilder odds on sports especially on football matches.. i mi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At BetUK we offer everything for the sports bettor. We have LIVE Racing - Free to view over 40,000 horseraces from around the world including UK, Ireland, USA, South Africa and Australia! + LIVE Dogs – Free to view over 55,000 Greyhound races! Plus video form, tips and much, much more! Great odds and specials on all the big events. And - we have all the tools you will need to help keep your betting in control and help you gamble responsibly.
Contactgegevens
Verenigd Koninkrijk
- support@betuk.com
- www.betuk.com
Houd rekening met het volgende
3,0
Gemiddeld
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Very very bad after winning I was…
Very very bad after winning I was suspended and not given my withdrawal , 100% rip off scam are perfectly fine untill you win then do not give you your winnings.
31 mei 2026
Review zonder uitnodiging
Antwoord van BetUK
Hi there Jake,
Thank you for your very serious feedback.
We understand your profound frustration and anger at being suspended and denied your withdrawal after winning, feeling completely ripped off and scammed.
This is an absolutely unacceptable situation, and we are immediately launching an urgent investigation into your account status, the suspension, and the missing withdrawal to rectify this grave issue.
Please be aware that we have a 24/7 Live chat service that you can contact for more information.
Regards
The BetMGM Team
THIS IS MY FIRST EVER REVIEW!
THIS IS MY FIRST EVER REVIEW!
I am not a person to leave reviews, I've lost thousands and won thousands when gambling, it is part of it. BETUK is by far the WORST casino I have ever seen. Just another company acting to be a 'UK' company whilst the whole office and workers are nothing to do with it.
They will ask you for endless proof when you make a small winning,
When you deposit, they allow you to deposit, however wont let you to play with it, WHY LET ME DEPOSIT if you wont let me play with my money? Ask for the verification from before.
The tables will start to lag out when you start winning, the live chat is useless as they just tell you to check your emails. why even is there a live chat.
THIS IS THE WORST CASINO EVER, i have never left a review elsewhere, however these guys deserve less than a 1*
20 mei 2026
Review zonder uitnodiging
Antwoord van BetUK
Hello,
We are sorry to hear about your experience and appreciate you taking the time to share your feedback. Verification checks may be requested from time to time as part of our security and regulatory obligations, and we understand these can sometimes feel frustrating.
We are also sorry to hear about the issues you experienced with gameplay and support.
Please note that all game outcomes are operated by a Random Number Generator (RNG), ensuring results are random and fair.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Regards,
Bet UK
Joined this site it said I have fully…
Joined this site it said I have fully verified so I deposited money placed bets for nearly a week no problems apart from app being slow second you win or try withdrawing they suspend your account I spoke to them on live chat they emailed me saying they want 3 forms of id 1 being a front and back picture of my card which I felt uncomfortable with as no betting app has ever asked for this as they verify through your banking app so I read up online your to cover some the number on your card what they wouldn’t accept it had to be full card etc and said they won’t close my account or give me money unless I send this when I explained I’ve already verified and your quick enough taking money but suddenly have to verify again to receive money everyone avoid this company seam very dodgy best of using well known company’s as they do t ask for pictures of your bank cards
14 mei 2026
Review zonder uitnodiging
Antwoord van BetUK
Hello,
We're genuinely sorry to hear about the frustration this has caused. I understand that the verification process can seem inconvenient.
As a UK-licensed company, these checks are a regulatory requirement from the Gambling Commission. They are essential for player protection and to keep your account secure.
We want to get this sorted for you immediately. We have sent you a private message via Trustpilot to request your account details. Once we hear from you, we can investigate and assist you directly.
We look forward to resolving this for you.
All the best, BETUK
Excellent quick withdrawal to big…
Excellent quick withdrawal to big thumps up from me
8 mei 2026
Review zonder uitnodiging
Antwoord van BetUK
Hi there John,
That's absolutely fantastic to hear! We're thrilled you're experiencing excellent and quick withdrawals. Two big thumbs up from you means a lot to us! Thank you for your wonderful feedback!
Regards
TheBet UK Team
Antwoord van BetUK
Hi there,
That's wonderful to hear you're having a great experience and find the website easy and simple to use!
We're absolutely delighted to know our efforts in creating a user-friendly and enjoyable experience are appreciated. Thank you for your positive feedback!
Regards
The Bet UK Team
The only thing stopping me giving it 5…
The only thing stopping me giving it 5 star's is having to wait 3 day for the money to get in my account other then that you pay your money and take a 🤑🤑🤑🤑🤑🤑🤑
1 mei 2026
Antwoord van BetUK
Hi there Pete,
That's fantastic feedback! We're thrilled you enjoy our platform and appreciate the overall experience.
We understand your frustration with the 3-day wait for funds to reach your account. While we process withdrawals as quickly as possible on our end, the actual transfer time can sometimes be influenced by bank processing times and additional security checks. We are continuously working to minimise these durations and improve efficiency.
Thank you for your valuable insight!
Regards
The BetMGM Team
Good betting company better then Betmgm or t.o.t.e deffo 100%
Free bet i got straight away when my first bet was,settled!!
30 april 2026
Antwoord van BetUK
Hi there Kratas,
That's excellent to hear! We're delighted you received your free bet straight away after your first bet settled. Ensuring our promotions are delivered promptly and as promised is a key part of providing a great experience. Thank you for your feedback!
Regards
The BetMGM Team
Antwoord van BetUK
Hi Nathaniel,
I'm sorry to hear you're having trouble with the app. Let's try a few simple steps to get this sorted for you:
First, please try force closing the app and reopening it.
Check that you have a strong Wi-Fi or mobile data connection.
Ensure you have the latest version of the app installed from your app store.
I can assure you the app is fully functional. Kinfd regards, BetUK.
Sounded all good 💯
29 april 2026
Antwoord van BetUK
Hello,
Thank you for the positive feedback!
We're delighted to hear we've made a great first impression. We work hard to ensure the playing experience is just as good as it sounds.
We're thrilled to have you on board and hope you have a fantastic time exploring our site and games.
All the best, BETUK
Antwoord van BetUK
Hello Pearl,
Thank you for the brilliant 5-star review!
We're so pleased to hear you're finding the site easy to navigate and are enjoying our promotions.
Our goal is to provide a seamless experience with great value, so your feedback is fantastic to receive. We appreciate you taking the time to share your thoughts and look forward to seeing you again soon.
All the best, BETUK
Fast withdrawals. Great app. Easy to use. Happy
Fast withdrawal. Easy to navigate the app. Lots of safer gambling measures. Plenty of sports betting markets and offers. Yep. All good
28 april 2026
Antwoord van BetUK
Hi there David,
Thank you for your fantastic feedback.
We understand how crucial fast withdrawals, easy app navigation, robust safer gambling measures, and diverse sports betting markets are for an excellent experience.
We are committed to continuously delivering these high standards and ensuring your continued satisfaction.
Regards
The Bet UK Team
(Restricted) The Mobile App is decent but........
The Mobile App is decent but as with nearly all Online and Mainstream Bookmakers, account was restricted very quickly. If you want to bet with a Bookie then don't win or even dare to show that you could in the Long-Term.
22 april 2026
Antwoord van BetUK
Hi there James,
Thank you for your feedback regarding our mobile app and, more critically, your swift account restriction.
We understand your profound frustration and disappointment when your account is limited for perceived winning potential, as this is certainly not the experience we aim to provide.
We are committed to reviewing our account management and restriction policies to ensure fairness and transparency for all our valued customers.
Regards
The BetUK Team
Fantastic Customer Service
Possibly the best traditional bookmaker site. The app is easy to navigate but best of all is the customer service. Easy to contact and helpful when you do need them!
25 april 2026
Antwoord van BetUK
Hello Del,
Thank you for your outstanding and detailed feedback.
We are delighted to hear that you find our site and app easy to navigate.
It is particularly rewarding to receive such high praise for our customer service team, as providing accessible and helpful support is a top priority for us.
We truly appreciate you taking the time to share your positive experience.
Kind Regards,
BetUK
Scammers!!
Scammers!!
Beware. If your a new customer looking for your welcome bonus bets you will have a long wait.
Contact 1 - we will pass it onto correct department.
Contact 2 - as above.
Contact 3 - as above, this time is push it further, outcome = they changed my ‘pending’ bonus to free spins 🤦
Contact 4 - oh wait, your bet didn’t qualify. If you’d like to deposit again and retry you ‘might’ still qualify.
Forget it pal.
19 april 2026
Review zonder uitnodiging
Antwoord van BetUK
Hello Andrew,
Thank you for providing this detailed feedback regarding your experience with the welcome bonus offer.
We can certainly understand the frustration and disappointment caused when a promotional offer is not applied as expected and the subsequent support you received was not clear.
We are committed to ensuring our promotional terms are clear and that our customer support team provides accurate and helpful resolutions.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind Regards,
BetUK
Reasonable odds
Reasonable odds. Easy to use platform & straight forward to withdraw funds...not like some!
23 april 2026
Antwoord van BetUK
Hi Mark,
Thank you for your excellent feedback.
We are delighted to hear you find our odds reasonable, the platform easy to use, and our withdrawal process straightforward.
We strive to provide a clear and efficient service for all our customers, and we appreciate you highlighting these aspects.
Kind Regards,
BetUK
User friendly interface
User friendly interface. Quick withdrawals and deposits. Really enjoy using the site. Recommended.
22 april 2026
Antwoord van BetUK
Hi Richie,
Thank you for your excellent feedback and recommendation.
We are delighted to hear you find our interface user-friendly and are pleased with the quick deposits and withdrawals.
It is wonderful to know that you enjoy using the site, and we truly appreciate you taking the time to share your positive experience.
Kind Regards,
BetUK
my stake limits are win no more than 5…
my stake limits are win no more than 5 pound absolutely ridiculous
22 april 2026
Antwoord van BetUK
Hello there,
Thank you for taking the time to provide feedback regarding the stake limits you have encountered.
We can appreciate that it is frustrating when you feel your betting activity is being restricted in this manner.
We are committed to providing a transparent service and ensuring our policies are clearly understood.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind Regards,
BetUK
Good and useful
22 april 2026
Antwoord van BetUK
Hello Cal,
Thank you for your positive feedback.
We are pleased to hear you find our service to be both good and useful.
We appreciate you taking the time to share your thoughts.
Kind Regards,
BetUK
Antwoord van BetUK
Hi there,
Thank you for your excellent feedback.
We are delighted to hear you have found our support helpful and that you are pleased with our lightning-fast payouts.
Providing both supportive assistance and ensuring efficient withdrawals are top priorities for us, so your comments are very much appreciated.
Kind Regards,
BetUK
Very quick and easy.
19 april 2026
Review zonder uitnodiging
Antwoord van BetUK
Hello Stasys,
Thank you for your excellent review.
We are very pleased to read your positive comments and look forward to continuing to provide a high standard of service.
Kind Regards,
BetMGM
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