Beyond PolishReviews 

I placed an order about a month ago for Essie nail polish because the prices are unbelievable online. After placing my order, I decided to read reviews on the company and was shocked to see all the negative reviews. I immediately contacted customer service and demanded that they cancel my order and refund me my money. I received a prompt reply from them and they graciously cancelled the order and refunded me my money. About a week ago, I received a package in the mail that I was not expecting what so ever! It was from this company with my original order, a gift card, and a HAND WRITTEN card. The card apologized for the reviews I read that discouraged me from purchasing from this site, the order was on them, and the gift card was to try their products again. I am beyond impressed with the level of customer service. This company did not have to do what they did and I greatly appreciate the unexpected package. I recommend this company to those looking for cheap, quality nail polish and excellent customer service!

As a means of introduction, I'm contemplating the idea of becoming a nail technician/opening a salon and have been shopping around quite a bit. So far, I've placed three orders from Beyond Polish to includ polishes from CND Shellac, CND Vynilux, OPI Infinite Shine, and Essie along with other spa products. I HIGHLY RECOMMEND THIS SITE.

CONCERN
Candidly speaking, I was a tad concerned about ordering products from Beyond Polish given the negative reviews claiming the site sells counterfeit products and lacks a responsive customer service line...Then Beyond Polish had a 15% discount coupon for Labor Day and I couldn't resist indulging. I'm so glad I did!

CUSTOMER SERVICE
My first order included CND Vynilux in Cream Puff and Romantique. At first I thought the site had ripped me off. The polishes seemed thick and gloopy. I contacted BP and the issue was immediately addressed. BP offered a refund.

"THE FIX FOR CND VYNILUX" --> WATER MARBLE SUCCESS
Not trusting my lack of expertise in polishworld, I went to stores that sell CND Vynilux (compared products vis a vis) and talked to technicians ultimately realizing that vynilux is more viscous than traditional lacquer.

Per others' advice, I went on to buy polish thinner [seche viterom another professional supplier] and adjusted CND Vynilux to my desired level of consistency. I was able to perform American manicure (which lasted 8 days) and even watermarble with these polishes!! Yeeeaaah...you can't do that with low quality polishes.

OTHER PRODUCTS PURCHASED
I've meticulously checked and tested all items received, comparing them vis a vis with the same products sold at various professional beauty suppliers. As additional precautions, I asked technicians about how to check the originality of items and researched the likelihood [and potential consequences for/of] an American distributor selling counterfeit/outdated polishes. I encourage anyone to do this research, but here is a spoiler alert: THE POLISHE ARE FINE.

Not only are the products sold at BP as described and well-packaged. Their prices can be very competitive when theoffers special discounts. For starters, one gets 20% off on one's first purchase for signing on the site.

I was hesitant to order from Beyond Polish after reading a few reviews. After noticing the competitive and affordable prices (best prices online), I thought how is this possible? Despite my doubts, I placed my order and received a package. Each polish was carefully wrapped in bubble wrap. My polishes arrived safely and in a timely manner.

I ordered a few polishes from the OPI Iceland collection and everything checks out! I didn't have a problem with any of my polishes and will continue to shop from Beyond Polish!

Only 1/2 of my order arrived and 3 emails to resolve the deficiency all were ignored. Very unprofessional and unacceptable experience with BeyonePolish.com