Bigfishgames Reviews 

False charges due to bigfish database glitches 25 June 2025.
I have been playing bigfish casino for many years and invested stupidly a great deals in the purchase of gold.
Recently there was a glitch with the piggy bank purchase and it stated that the request could not be done and to try again. Of course I did try about six times and still no gold. Later I found my paypal account had a debit for over four hundred dollars relating to the glitch in trying to order gold via piggy bank. There has been little commitment to resolving the matter from Bigfish and this has placed my bank account and paypal to place a deficit onto my account. Stopping me to use my real accounts properly. The matter is now with paypal who are investigating this via dispute. This happened since 25th June 2025 and I spent two weeks, each day trying to get bigfish to resolve this. With no results. This is what you call looking after your loyal customers??? I say not.

Ever since Bigfish was bought out by another company or people it has gone down hill. I keep getting errors, game crashing, game wont open, this game needs a security key and the technician's don't seem to be able to fix them so I have been fixing them myself, but it doesn't last long before I start having the same problems again. Bigfish don't mind taking your money though and if u unsubscribe from them u cant get access to your games anymore and there have been errors on there web page as well. I got an error a few days ago saying there security certificate was out of date so I sent them and email concerning this and when I went to check my email the next day it said email could not be sent. How conveniently for them. I'm thinking of cancelling my subscription and forgoing all the money I have spent and finding another game site

I can't get your downloads to work. I have done everything you told me to do and no joy. So I asked for a refund and what i got were Big Fish Credits for your games which i can't download! Basically fraud. DO NOT GET INVOLVED WITH BIG FISH GAMES

Well what can I say. Big fish games, they will take your money but give you a zero percentage back on your winnings. The greed on this game is absolutely disgusting. It’s the same winners each and every single day. which i believe are bots. I would definitely avoid buying chips.

As an avid player of Big Fish games for years, when my partner died last month suddenly, I reached out to cancel subscription. Unfortunately the mortuary process takes time, and by the time I got the death certificate, BFG had charged me another month subscription. When I complained, Angel was not at all sympathetic, and even addressed email to my dead partner. Compassion is a joke with them!

Since that's I signed up to Big Fish games,I bought over games. Than probleme came up with Computer.Resutat no help at all from Big Fish. Did everything "they" asked for, but I did lost all those games That's I payed for. So big fish kept my money,and my games.Since it's impossible to call theme on phone I assume that's I lost everything With these crooked people

I have now submitted two reviews of games and have to admit they were critical reviews, which given the standard of my genre of game should not be a surprise to the seasoned HO adventure player.
Having received an email that my review has been published, it was not. The only reviews getting on the site seem to be only the positive ones.
I have been a member for a very very long time and get the impression the BFG clearly no longer are customer focussed or indeed that bothered about the games. I do a get a game to play but they are getting rare. I also find the customer service is rather hit and miss.

I hate this country cuz i am cleb reed i am gay i am a furryy my name is addien ross i am gay i like boys 🥵🥵🥵🥵🥵🥵🥵🥵🥵🙉🙉🙉🙉🙈🙈🙈🙈🙈🥜🥜🥜🥜🥜🙈

I would rate -1 but it’s not available. This casino app. Chooses who stays, who goes and who wins 100% The audacity to promote non stop chip sales and then when you buy them and lose you are being told you have a gambling problem!!

My absolute favorite is when my brother chose to go join the Army, since we lived together he wanted to gift me his chips, levels, gold, tickets ect.. Now that was a 9 alarm gas fire that resulted in both our accounts being blocked from the game for a year! There’s people on this very app with over 30 accounts. BF absolutely has bots. Go to a mad mouse game and see all the Avatars jumping in and out of the game. They won’t like you or gift you and if you gift them a lot of times they won’t show up. Their accounts are generic, avatars betting minimum in scatter games and everyone knows it!

As far as the gameplay and all the little side stuff is garbage. They have removed all the old games and every new game is gems, orbs or something similar that eats all your chips and then you see a cartoon lady asking you “Having Fun? Buy this awesome deal and continue. OK no
It’s not fun to lose and BF knows bc they are not selling you a product, they can twist, turn and bend the rules for who stays and who gets blocked ( for at least 1 year) because you have a virtual gambling problem! Then there’s the “clubs” it’s a trip back to H.S. In the worst way! This is not relaxing, you have to add initials to your name, play reel rivals and get those crowns. Opinions and a great personality can hurt the leader’s feelings because all adoration should be channeled to them daily!

Now everyone are billionaires who don’t spin it’s a hoarder’s dream! If you play a game with jackpots going from mini up to Colossal, you’re lucky to get a mini. I personally think older people are stuck because they mortgaged their trailers to stay and as they die off God willing BFC will too!

JUST LEARNED MY BIG FISH LIBRARY OF GAMES IS NOW USELESS AS THE GAME MANAGER UPDATES DO NOT SUPPORT MY TABLET. THE SAME TABLET I USED TO PURCHASE OVER 20 GAMES! WHAT A RIP OFF BIG FISH NOW IS! BUYER BEWARE!! DONT BE A TRUSTING FOOL LIKE ME!!

Wow. I have never heard of Big Fish Games until hundreds of dollars went missing from my bank account. I'm still confused. Is it a casino game or they have multiple types of games? The money was fraudulently taken from my account I opened about a month ago.

Since an update for game manager, I cannot access any of my games, probably hundreds and I keep getting the run around from customer services, who do this for long enough for them to put right the problem. Had enough now, so expensive and all the money I have spent buying games that I cannot access. Save money, time and aggravation, don't waste money on this site.

I have been a member at Big Fish Games for a very long time. I have always been happy with the games, the safety of the downloads, the try-it-before-you-buy it feature, and their support. About a year ago, they updated their website. Ever since, I have to re-choose the cookies I will allow every time I change a page within that website. Pretty annoying. Now they have updated their game manager, and it is equally tedious and annoying to deal with. Sometimes I want games sorted by game name (alphabetically) and sometimes by date installed. No matter which I select, every time I move within the manager or close it and reopen it, it defaults to date installed. It does not remember my selections. So now the Big Fish experience even on my computer is constantly annoying.

Betrugsmaschinerie

Kein einziger Link zu Geschäftsdaten, email etc. funktioniert

Well for a start stop thieving from their customers

I am unsure what this game platform is for or who because not even one game plays appropriately. All games are crushing or never launching. Whenever you ask tech support to help, they make excuses that your PC is incompatible. Come on, it is supposed to be compatible because the majority is using Windows 11 or so, but their games are for Windows 7 or XP. I loved this platform when I had Windows 7 and XP, but only in 2009. It doesn't seem like their games will be updated soon for a good experience. I don't even want to subscribe anymore like I used to.

Wie wäre es mit einer Sammelklage.
Werde betrogen, alle gekauften Spiele gehen nicht mehr, bin enttäuscht

The worst. I had issues redeeming GAME NIGHT - boots every time trying to redeem and Treasures (Chests) won't allow to clear - boots out. The HELP site Clears my Tickets- won't even HELP. My TICKETS get Closed immediately. They are of no assistance at all-They just don't care.

I bought two games from these people and neither of them work,, i have been blamed my computer has been blamed and my system has been blamed after many emails to them trying to get a refund suddenly the email address is not working ,,they have blocked me and are not talking to me anymore !

Spiel gekauft und versucht zu installieren. Auf meinem alten Windows 7-Laptop nicht funktioniert. Daraufhin habe ich mich an den Kundensupport gewendet und bekam eine Punktegutschrift, mit der ich mir die Mac-Version laden konnte. Bis dahin gut wirkender Support. Dann: Spiel installiert und lässt sich nicht abspielen. Error-Code 809. Angeblich läuft es nicht, weil im Hintergrund noch andere Spiele laufen. Dann schaue ich in meinen Programm-Ordner und das Spiel-Icon wird mit einem Verbotszeichen dargestellt. Und vom System heißt es, dass der Entwickler die App aktualisieren muss, damit es läuft. Ich den Entwickler ausfindig gemacht, der schon seit mindestens drei Jahren nicht mehr existiert. Die Seite gibt es zwar noch, aber sie machen klar, dass es keinen Support mehr gibt.
BigFishGames bietet demnach immer noch Spiele an, die nicht mehr unterstützt werden. Und macht dadurch Geld mit nicht funktionierender Software.
Das ist in meinen Augen schwerer Betrug.