Billy Bilsland Cycles Reviews 

We had great service from the beginning. Apart from quality advice through the buying process, they delivered out on the West Coast. After a minor guarantee problem, they resolved this for us quickly and again picked up and re-delivered one of the pair. Couldn’t ask for more for an honest, open, direct and great quality approach.

The service provided is absolutely brilliant, the staff are extremely knowledgeable and offer a complete service from buying your bike to after care. It's great that you can change the bike to make it completely to your liking, it's great you can try the bike before you buy it and knowing that the staff just want the best for you. The staff all have a passion for what they do and nothing is hassle, they always put the customer first and give you real confidence in the bike and service. You are always made to feel like part of the family. Best bike shop ever. It is also very LGBT+ friendly, definite allies, safe space to shop.

The staff are incredibly knowledgable across so many types of bike. They get to know your cycling habits and therefore can give you advice tailored to your particular needs. As the staff are all keen and experienced cyclists themselves, and have expert knowledge across all bike brands (from high end to more entry level) you can really trust what they say They are always friendly and really willing to please and go the extra mile, and try and fit you in even when they are super busy (under Covid) - and if they cant fit you in they are really honest at communicating so they manage your expectations on time frame. Awesome customer service all round. The bike fit I had a year ago was amazing - fixed many niggles with my riding position and I've never looked back.

I am so glad this is my go-to bike shop. I have been a regular there for several years, have built up a relationship, and would struggle to see why I would want to go anywhere else.

Exceptional service and a great range of products. Glasgow legends for a reason.

We have bought 2 bikes and had them both serviced. The staff are knowledgeable, friendly and welcoming. Would recommend them to everyone.

Bought a bike on cyclescheme. Customer service is excellent and staff extremely helpful.

Have bought from the shop on many occasions, the staff have always been a great help and easy to deal with. Would highly recommend!

Many thanks to Neil, Liam & all the staff who work tirelessly to keep folk on their bikes during these difficult times. Service is of the highest standards & job well done. Whether you're looking to buy a new bike, buy spares or get a repair done, I thoroughly recommend!! The Saltmarket in Glasgow is a far better place for Billy Bilsland bike shop being there. Cheers.

This company (special mention to Steven) went out of their way to go the extra mile, even after normal closing time, to ensure that my grand daughter's forthcoming birthday will be an extra special one as Steven ensured I received the very last Frog 62 bike probably in the U.K. Thanks a million guys and gals

John