Joined this site yesterday, deposited a small amount of money and walked away with a big win, wasn’t sure how long process time takes for a withdrawal so I started a live chat with Teresa and she assu... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Thieves won £230 gave £30 back stay clear scammers thieves taking winnings of people hopefully will go bankrupt very soon because there terms and conditions are not worth the paper there written on.... Toon meer
Bedrijf heeft geantwoord
Fair and decent site to play at. I've been a member of Bingo Diamond and their Sister sites for a while now. Compared to other sites i find they give a decent run for your deposit. The wins... Toon meer
Bedrijf heeft geantwoord
Jus want to say a massive thank you to Amanda who helped me get my 100 free spins, as I put £10 credit on to get the free spins and I didn't receive them, so Amanda was really helpful, she credited m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Bingo Diamond
Geschreven door het bedrijf
- Bingo Diamond brings you fun online bingo and casino games straight to you in the comfort of your own home! With 90 Ball Bingo, 75 Ball Bingo and more, plus over 300 games, there’s something for everyone!
- Our response to the current situation
- At Bingo Diamond, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@bingodiamond.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Contactgegevens
Verenigd Koninkrijk
- support@bingodiamond.com
- www.bingodiamond.com
4,0
Goed
815 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great site goid games
16 april 2026
Review zonder uitnodiging
Antwoord van Bingo Diamond
Hello Jo!
Thank you so much for your kind feedback!
We’re really glad to hear you enjoyed your time with us and that the games added a bit of extra fun to your session.
It means a lot to know you had a positive experience, and we appreciate you taking the time to share it.
Kind regards,
The BingoDiamond Team
good site friendly live chat
easy to use site once youve got your head around opting in for bonuses etc
10 april 2026
Review zonder uitnodiging
Antwoord van Bingo Diamond
Hello Adam,
Thank you for your great review and for taking the time to share your experience with us!
We’re really happy to hear that you find the site easy to use and that our live chat team was friendly and helpful. Opting into bonuses can take a little getting used to, so we’re glad it became clear once you got familiar with it.
We truly appreciate your feedback and wish you the best of luck. We’re glad your experience left such a positive impression.
Kind regards,
Bingo Diamond Team,
Fair and decent site to play at.
Fair and decent site to play at.
I've been a member of Bingo Diamond and their Sister sites for a while now.
Compared to other sites i find they give a decent run for your deposit.
The wins are decent keeping your money in play for a while, rather than other sites just taking your money in minutes.
The site champions are really polite and are always willing to help you out.
Withdrawls are easy and you are always informed about your money and withdrawls are always paid with no problems.
Decent choice of slots or Bingo and i can't understand people moaning and giving bad reviews.
I have won decent amounts through out my journey playing on these sites and i've lost aswell, but that's to be expected if you choose to gamble.
Just keep it fun and don't go overboard is key.
Bingo Diamond is a good site along with their Sister sites in my opinion.
24 februari 2026
Review zonder uitnodiging
Antwoord van Bingo Diamond
Hi Ian,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you like our site.
We hope you'll continue to enjoy the time you spend with us, and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Bingo Diamond Team
Great customer service and respond…
Great customer service and respond quickly
20 december 2025
Review zonder uitnodiging
Antwoord van Bingo Diamond
Hi Amel,
Thank you very much for taking the time to leave a review, we really appreciate it.
We are so pleased that you are happy with the Service provided by our Customer Support Team, they really are a great bunch! Anytime, that you ever require assistance, please remember that they are only a click away & available 24/7. Thank you!
Kind regards
The Bingo Diamond Team
Theresa Was very polite quick and…
Theresa Was very polite quick and efficient
2 december 2025
Review zonder uitnodiging
Antwoord van Bingo Diamond
Hi Clare,
Thank you for your kind feedback. We are pleased to hear that Theresa’s polite and efficient service stood out.
Regards,
The Bingo Diamond Team
Love the site and teresa she's so…
Love the site and teresa she's so helpful
24 november 2025
Review zonder uitnodiging
Antwoord van Bingo Diamond
Good morning Diane,
Thank you very much for taking the time to leave a review, it is greatly appreciated.
We are so pleased that like us, you love Teresa too, she really is great & helpful! Your kind words & Feedback will be past along to her. Thank you.
Kind regards
The Bingo Diamond Team
Great customer service
Great customer service. Having issues with promotions and bonuses managed to sort some, accept one which cannot until further notice ☹️.. great site overall 👍
21 november 2025
Review zonder uitnodiging
Antwoord van Bingo Diamond
Good morning ZB,
Thank you so much for taking the time to leave a review, it is greatly appreciated.
We are so pleased that you consider our Site to be great overall & you are happy with our Customer Support Team, they really are a helpful bunch!
Kind regards
The Bingo Diamond Team
Worst iam deleting my account from this…
Worst iam deleting my account from this site lost another week lot of money now about 220 and not give me big nothing just losing finish worst ewer dot register
7 november 2025
Review zonder uitnodiging
Antwoord van Bingo Diamond
Hello Julius,
We are truly sorry to hear that you have not been having much luck of late on the Site, here at Bingo Diamond we do appreciate that it can be upsetting when luck is simply not going our way.
When you have time, we ask that you please reach out to our Customer Support Team so that they can review & address any issues that you may have had. The Team are available 24/7 either by Live Chat or Email support@bingodiamond.com Thank you.
Kind regards
The Bingo Diamond Team
Very helpful
Very helpful
Not time wasted
I am very pleased with the service
15 oktober 2025
Review zonder uitnodiging
Antwoord van Bingo Diamond
Hello Razvan,
Taking the time to leave a review is greatly appreciated. Thank you!
We are delighted that you are pleased with the Service provided. Should you ever have a question or query, please feel free to contact our Live Support Team, they are available 24/7 and will gladly assist you.
Kind regards
The Bingo Diamond Team
Excellent customer service from wade
Excellent customer service from wade
5 oktober 2025
Review zonder uitnodiging
Antwoord van Bingo Diamond
Hi Azz,
Thank you for your feedback. We're pleased to hear Wade provided excellent customer service, we'll be sure to pass along your kind words!
Regards,
The Bingo Diamond Team
contact with an assistant
Your assistant Emil is very helpful and nice, so it's worth choosing your casino
30 september 2025
Review zonder uitnodiging
Antwoord van Bingo Diamond
Hi there Customeranna Godlewska
Thank you so much for taking the time to leave a review. We are delighted that Emil was his usual helpful & nice Self!
We are also so pleased that you believe our Casino is worth choosing.
Kind regards
The Bingo Diamond Team
Awful total farce …
Awful total farce it used yo be an ok site now it is just a money pinching site 😕 I know all of them are to make money but this is now a joke please dont join
29 september 2025
Review zonder uitnodiging
Antwoord van Bingo Diamond
Hi penns,
We’re really sorry to hear that you feel this way and that your recent experience hasn’t been enjoyable. We completely understand how frustrating it can feel when things don’t go your way. Please rest assured that all of our games are run by certified random number generators, meaning the results are always completely fair and based on chance.
We’d love to take a closer look into your account to better understand your experience. We’ve requested your details through TrustPilot so our team can review this directly and reach out with more personalized support.
Thank you for sharing your feedback—it truly helps us continue to improve.
Kind regards,
Bingo Diamond Team
They are just thieves don’t play with…
They are just thieves don’t play with this casino
3 september 2025
Review zonder uitnodiging
Antwoord van Bingo Diamond
Hi Sherifi,
We’re really sorry to hear you feel this way. Please rest assured, we are a licensed and regulated casino and would never engage in anything dishonest. Our goal is always to provide a safe and enjoyable experience for our players.
We’ve reached out to you through Trustpilot to request your account details so we can review your case and clear things up. We’d be happy to investigate further and do our best to resolve any concerns you may have.
Thank you for sharing your feedback – we truly value it.
Best,
Bingo Diamond
Antwoord van Bingo Diamond
Hello Emily,
Many thanks for your lovely review!
We are so pleased that you are happy with the Service received, any questions or queries, please feel free to reach out to us anytime, our Customer Support Team are available 247 to gladly assist you!
Kind regards
The Bingo Diamond Team
0 stars
0 stars. Eats £ no bonus and blocks you from live chat. TRUST ME Steer Clear
27 augustus 2025
Review zonder uitnodiging
Antwoord van Bingo Diamond
Hi Lisa,
We’re very sorry to hear about your experience. This is certainly not the impression we want to leave with our players. To be able to look into this further and assist you properly, we have requested your account details directly through Trustpilot. Once we have that information, our team will investigate and get back to you as quickly as possible.
Thank you for bringing this to our attention.
Best regards,
Bingo Diamond
Dont put a penny in this site they are…
Dont put a penny in this site they are shocking rude nasty customers services tbh if u deposit and loss and deposit and loss not once a payout just a taking site every1 I know on this site has same problem there reviews are fake funny how they all get deleted the honest ones anyway
24 augustus 2025
Review zonder uitnodiging
Antwoord van Bingo Diamond
Hi Cherie,
We’re truly sorry to hear that you felt our customer support came across as rude – that is never the experience we want for our players. Our team always strives to provide professional and friendly assistance, and we regret if your interaction didn’t feel that way to you.
Regarding your gameplay concerns, please know that all of our games use a certified Random Number Generator (RNG), which ensures completely fair and random outcomes – wins and losses are purely a matter of luck.
You also mentioned reviews being removed. Just to clarify, we do not have the ability to delete reviews ourselves. TrustPilot has its own independent processes for moderating and removing posts that don’t meet their guidelines.
We’d really love to understand more about your experience and what we could do better. If you’d like to share more details with us directly, please don’t hesitate to get in touch – your feedback helps us improve.
Kind regards,
The Bingo Diamond Team
Great bingo site lots of slots too
Great bingo site lots of slots too, Emil was so helpful 👍😀
16 augustus 2025
Review zonder uitnodiging
Antwoord van Bingo Diamond
Hello Emma,
Many thanks for your lovely review.
We are so pleased that you enjoy our Bingo & variety of Slots. Delighted that you found Email to be helpful. Your kind words will be passed along to him.
Kind regards
The Bingo Diamond Team
Teresa was very helpful and professional
31 juli 2025
Review zonder uitnodiging
Antwoord van Bingo Diamond
Hi David,
Thank you for your lovely feedback! We're so glad Teresa was helpful and professional – we'll be sure to pass on your kind words.
Regards,
The Bingo Diamond Team
Fast withdrawals
Fast withdrawals and emil on live chat helped with both my enquiries
18 juli 2025
Review zonder uitnodiging
Antwoord van Bingo Diamond
Hello Jo
Many thanks for taking the time and leaving such a lovely review. Emil will be thrilled to hear that you have rated him so highly!
And we are delighted you are impressed with our Withdrawal Process.
Anytime, that you have any queries we are on hand 24/7 to assist you.
Have a great weekend Jo!
The Bingo Diamond Team
Topped up quite a bit and nothing back…
Topped up quite a bit and nothing back at all absolutely awful
16 juli 2025
Review zonder uitnodiging
Antwoord van Bingo Diamond
Hi Nicki, thanks for your review. We're really sorry to hear you’re feeling disappointed. We’ve requested your account details via Trustpilot so we can take a closer look and help you out. Hope to hear from you soon!
Best,
Bingo Diamond
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