BiP Solutions Reviews 

We've only been with BiP since May but have received consistently good Customer Service. We've recently had a change of Account Manager and were introduced to Lewis this week. He is the most charming and welcoming character I've met in a long time, easy to talk to, broke everything down to us and explained it all in detail. Nothing was too much trouble for him and he didn't rush us through our questions. We're looking forward to working with Lewis more in the future and with his help, getting the most of the software that is already helping our business.

During our migration to the new TrackerPro portal, Gerry McArthur has handled the process with good humour and consummate professionalism.

I have worked with business solutions partners for the last decade in my role as Bid Manager for various different companies.
However BIP Solutions attitude and service has always been exemplary and the Intelligence alert service I hope will continue to prove its worth in helping us identify potential opportunities for our waste business.
Today's first review with our account manager, was just fantastic, she was knowledgeable, friendly, it was first class customer experience.... I just know, she will support me and my team become a success!! keep it up Ceara G... (Thanks for the quick glimpse of Pro too!)
Very Highly recommended service.

My account manager Lewis understood my issues, made great suggestions which improved performance and saved me time. A win win!

Despite numerous attempts to unsubscribe from their unsolicited spam emails, I am still receiving numerous messages on a daily basis.
I am not subscribed to their service and nor do i intend to be.

Lewis Curtis-Thomas was a great help. He made a lot of useful changes to my search criteria and clearly explained some useful areas of the website which I was unaware of.

Jamie Mcdonald has been a massive help guiding me through the Tracker options and he is always available to support any queries I have. Looking forward to next months support meeting to gauge the progress made.

Lewis is a gem of a human and so helpful and full of humour - it's always a pleasure speaking with you :-)

BiP Intelligence- Jamie McDonald

Bip Intelligence has been a gamechanger for us, the ability to spot early engagement oppertunities and forecast when new awards are in the pipeline has been phenomenal.

With the intel from the platfrom we've been able to score some great opperunities and form some fantastic new parterships.

We have recently signed up to BiP Solutions and been using the portal for several months now. The portal provides tendering opportunities appropriate to our business area in one place saving valuable time and resources. Our Account Manager, Gerry McArthur has been extremely helpful through the onboarding process and is always there to provide advice and guidance as required. Gerry has regular meetings with us to ensure that we continue to target the appropriate tenders as well offering any additional help and support we require.

I have worked with BiP Solutions for several years in my role as Bid Manager for different companies. Their attitude and service has always been exemplary and the Tracker Intelligence alert service continues to prove its worth in helping us identify potential opportunities for our business. Highly recommended.

Since our company won a contract with a large council this company has used that information to SPAM us on a regular basis. Never trust a company that spams you as most spammers are Scammers ! This is not the way companies should do business and is against GDPR.

I was out of the office with no access to my systems when I needed an email address urgently to resolve an issue.
One call to Stuart Parkinson our account manager and my problems were solved
Great service
Thanks Stuart

We worked with Stuart Parkinson to understand the value of early engagement with procurement agencies. He was very helpful, engaging and insightful.

We were a little sceptical about these sorts of platforms, but from the initial demo from Scott and then making the decision to on-board, we have been very happy with what this is delivering into the business. Brandon has been most helpful ensuring we get the best of of it and continues to support us with this. Not recommended to our competitors, but very much so to the rest of you!

Excellent service, and excellent platform.

Colin is great, super efficient and really personable!

Our account manager Brandon Coghill has been helpful throughout the set up for our company. He always makes time to help and assists with our queries.
The portal is user friendly and contains all the information we need on finding tenders/contracts/etc. This in turn reduces the time we are currently spending on searching different tender sites.

If there was an option to give this company a zero I would. They over promise and under deliver. We had no tenders and absolutely no help from them. Our account manager ignored our concerns completely until the subscription came to an end. Avoid.

Just in response to your reply. I emailed a formal.complaint to custrelations@bipsolutions and it wasn't even acknowledged. This is on top of multiple attempts with our account manager who asked for a Teams call, then simply stopped replying.

I have been working with BiP solutions for a number of years. They offer first class software and support. Our CSM is Brandon Coghill, who has been excellent.

Great service for helping identify opportunities outside our firm's networks to expand our horizons. Easy to use with great features, in particular the Relevance filtering option. Brandon as well is ace and a lovely account manager.