Blacks - Bristol Reviews 

1.163
TrustScore 5 uit 5

5,0

71 The Horsefair, Broadmead, BS1 3JP Bristol, GB


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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I was looking for a small daypack and Blacks had quite a good selection. Found one in the sale at a bargain price.

Beoordeeld met 5 van de 5 sterren

Had a great experience today buying walking boots. The staff, Ollie in particular, was really helpful - he must have gone to the back room five times when I kept asking for different sizes, but becaus... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a great exerpeince getting some walking boots for myself today. We visited Blacks in Bond Street, Bristol. Welcomed as we came into the shop and asked what we were looking for, and shown the righ... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jake was so knowledgeable and couldn’t have been more helpful - we bought my husband and jacket and talked about suitable backpacks for my daughter. He offered alternatives and gave good detail of eac... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Buitensportkleding- en uitrusting
  2. Activewear winkel
  3. Koffer- en tassenwinkel
  4. Kampeerwinkel
  5. Hardloopwinkel
  6. Schoenenwinkel

Over Blacks - Bristol

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contactgegevens

  • 71 The Horsefair, Broadmead, BS1 3JP, Bristol, Verenigd Koninkrijk

  • 01172 448566

5,0

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(1.163)

3.562 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Large ruck sack very good price.

I discovered a very reasonably priced and sized ruck sack, was just what I needed for shopping. Was fit for purpose. Sue answered all my questions in detail, suggesting a ruck sack liner as an additional.

23 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Fantastic customer service, good product knowledge, great selection of goods & good pricing. Molly and the team were so helpful.

1 januari 2025
Review zonder uitnodiging
Logo Blacks - Bristol

Antwoord van Blacks - Bristol

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Josh from the Bristol branch

Josh from the Bristol branch was spot on .. friendly and very informative..
A pleasure to talk to ..
Thanks josh

1 januari 2025
Review zonder uitnodiging
Logo Blacks - Bristol

Antwoord van Blacks - Bristol

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Hiking boots help (Bristol Store)

Ollie was very helpful and knowledgeable when I was in buying a pair of hiking boots. Thank you!

28 december 2024
Review zonder uitnodiging
Logo Blacks - Bristol

Antwoord van Blacks - Bristol

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Served by sue 5🌟

Served by sue, very helpful and even assisted with an exchange for a different size, great store complimented by the great team at blacks 👍

27 december 2024
Review zonder uitnodiging
Logo Blacks - Bristol

Antwoord van Blacks - Bristol

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Josh was brilliant

Josh was brilliant! Super helpful and knowledgeable

28 december 2024
Review zonder uitnodiging
Logo Blacks - Bristol

Antwoord van Blacks - Bristol

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent experience at Blacks

Salesperson Sue at Bristol was very good- infinitely patient and found appropriate ly fitting items. The shop was well- stocked and items easy to find. Well pleased.

27 december 2024
Review zonder uitnodiging
Logo Blacks - Bristol

Antwoord van Blacks - Bristol

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service

24 december 2024
Review zonder uitnodiging
Logo Blacks - Bristol

Antwoord van Blacks - Bristol

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

We had a great experience in Blacks…

We had a great experience in Blacks broadmead choosing a rucksack for our son. Ollie was very helpful and knowledgeable which made everything so much easier.
Would definitely recommend.

21 december 2024
Review zonder uitnodiging
Logo Blacks - Bristol

Antwoord van Blacks - Bristol

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Ollie was super helpful

Ollie was super helpful, helped us get the best value and was a delight to chat to.

15 december 2024
Review zonder uitnodiging
Logo Blacks - Bristol

Antwoord van Blacks - Bristol

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Well done!

Sue was extremely helpful, knowledgeable and courteous. Thank you.

20 december 2024
Review zonder uitnodiging
Logo Blacks - Bristol

Antwoord van Blacks - Bristol

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service and assistance…

Excellent service and assistance received from Ollie when buying new walking shoes and cycling gloves. Very knowledgeable and friendly.

13 december 2024
Review zonder uitnodiging
Logo Blacks - Bristol

Antwoord van Blacks - Bristol

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great store

Great service and knowledge from Ollie, definitely would recommend the staff and service from this store. Many thanks.

19 december 2024
Review zonder uitnodiging
Logo Blacks - Bristol

Antwoord van Blacks - Bristol

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

James was really helpful.

James was really helpful.
I’ve been looking for a puffer jacket for a while and James sorted me out with a lovely mountain equipment one - great knowledge and service thank you

19 december 2024
Review zonder uitnodiging
Logo Blacks - Bristol

Antwoord van Blacks - Bristol

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Thanks to James’ incredible assistance

Thanks to James’ incredible assistance, I finally bought the items I’d been putting off. Perfect service and an amazing selection to choose from!

17 december 2024
Review zonder uitnodiging
Logo Blacks - Bristol

Antwoord van Blacks - Bristol

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

James was super helpful

James was super helpful! In and out the shop with what I needed in 2 mins. Quality service. Thank you!

19 december 2024
Review zonder uitnodiging
Logo Blacks - Bristol

Antwoord van Blacks - Bristol

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

James was excellent incredibly patient…

James was excellent incredibly patient as I tried numerous pairs of walking boots. He gave great advice.

19 december 2024
Review zonder uitnodiging
Logo Blacks - Bristol

Antwoord van Blacks - Bristol

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

James helped me and my friends choose…

James helped me and my friends choose the best down jacket and rain jacket and was very kind and patient with us and answered all of our questions.

17 december 2024
Review zonder uitnodiging
Logo Blacks - Bristol

Antwoord van Blacks - Bristol

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

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