Blacks - Yeovil Reviews 

766
TrustScore 5 uit 5

5,0

22 Middle Street, BA20 1LY Yeovil, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was served by Will today in your Yeovil store . He was extremely helpful as I needed walking boots . For some reason it is almost impossible to buy ladies boots in a size 9 but with Wills help mana... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Always use footfall into shops. Use them or lose them. The missing fifth star only reflects the item was not available off the shelf, as advised by a team member over the phone. But the web order... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good range of stock and priced competitively. Tom was very helpful with figuring out the best choices for an upcoming trip - pointing me to the right choice, rather than just the most expensive choice... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Kelly was truly amazing. Having tried on just about every pair of size 11 and 12 trail shoe options taking best part of an hour whilst dealing with several other customers at the same time. Came up wi... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Buitensportkleding- en uitrusting
  2. Activewear winkel
  3. Koffer- en tassenwinkel
  4. Kampeerwinkel
  5. Hardloopwinkel
  6. Schoenenwinkel

Over Blacks - Yeovil

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contactgegevens

  • 22 Middle Street, BA20 1LY, Yeovil, Verenigd Koninkrijk

  • 01935 314156

5,0

Uitstekend

TrustScore 5 uit 5

766 reviews

5 sterren
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3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(766)

3.562 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Hazel was very friendly and helpful

Hazel was very friendly and helpful, explaining relevant offers and deals.
Will come again

10 oktober 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Beoordeeld met 4 van de 5 sterren

Hazel was very helpful this morning…

Hazel was very helpful this morning with my purchase. Very knowledgeable

10 oktober 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Hi,

Thanks for taking the time to leave us feedback. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Got everything I wanted

9 oktober 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Hazel served me this afternoon in…

Hazel served me this afternoon in Yeovil needless to say she brightened up my day.

9 oktober 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Friendly service.

Good stock levels, found an excellent jacket. The staff are extremely friendly and helpful, especially Louise. Great service!

6 oktober 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Hazel was excellent when I recently…

Hazel was excellent when I recently visited the shop to buy some carabiners / she gave me discount on the second item - I really love blacks of Yeovil and hope they can remain open (as lots of other high street shops are closing !)

2 oktober 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

The assistant Hazel was friendly

The assistant Hazel was friendly, efficient and informative...great work Hazel!

1 oktober 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Louise and Hazel were both very polite…

Louise and Hazel were both very polite and extremely helpful.

1 oktober 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very helpful

I was served by a lady called Hazel who was Very helpful. They have everything you need for camping, great shop.

30 september 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service! Staff were very helpful and friendly. Hazel on checkout was especially great! Will be returning!

30 september 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Hazel was most helpful when I was…

Hazel was most helpful when I was choosing a new coat excellent service

27 september 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Blacks Yeovil - Excellent

Have used Blacks in Yeovil many times. The team are always helpful offering good advice. Tom helped me purchase a Berghaus jacket today. He offered impartial advice on the options available. Very good service.

26 september 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Helpful

I always use Blacks in Yeovil for outdoor clothing. The staff are very friendly and go out of there way to be helpful. Hazel was particularly very helpful today when I was shopping for a fleece and light waterproof jacket.

25 september 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

I went in to buy…

I went in to buy some re waterproof for my jacket and shorts. Hazel was very welcoming and friendly. Highly recommend Blacks for your out door requirements.

25 september 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service

We were served by Hazel today. She was very friendly and helpful. She suggested we bought one of the half price items and so we bought a new torch. We are very pleased with it. X

23 september 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Quick polite and friendly as always

Quick polite and friendly as always. Had a lovely chat with Hazel.

20 september 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Big thanks to Hazel

Big thanks to Hazel, thank you for your advice, great experience

20 september 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

I went in to buy a light weight…

I went in to buy a light weight packable Jacket. Hazel was very welcoming and helpful when I needed assistance

20 september 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very friendly and attentive staff

Very friendly and attentive staff. I've used the store before and always a pleasure. 🙂👍

19 september 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Beoordeeld met 5 van de 5 sterren

I visited the Yeovil store to buy a…

I visited the Yeovil store to buy a pair of new walking shoes. I was able to try (in my size) all the shoes I was interested in, the prices were very competitive and the service from Will (I think that’s right but apologies if I have the name wrong) was first class, with no hard sell, all the time I needed to try them on and all the advice I needed in terms of features and prices etc. On top of that there was National Trust membership discount to apply at the till! Nothing not to like, thank you all at Blacks Yeovil.

16 september 2024
Review zonder uitnodiging
Logo Blacks - Yeovil

Antwoord van Blacks - Yeovil

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

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